Unable to Login to much Bug
App is full of bug. Unable to login itself. When tried for logging in it will say user does not exist but i will receive otp. If i try again for sending otp again it will say try after 3 mins but after 3 mins also same story. Such a waste app.
Not getting the otp screen to enter otp
I am using mobile number to login to the app. Once i click on send otp, i get the otp but the app doesn’t show the otp entry field!
Very bad experience app and health care
I have the corporate insurance of kotak FHPL and this doesn’t cover the named hospital in my town only poor hospital where very less facilities are available are included.
Even the app don’t open after registration and it kepps says internal error. I wanted to give 0 start but there is not an option
Even the app don’t open after registration and it kepps says internal error. I wanted to give 0 start but there is not an option
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App not working
Totally third class app. When I want to access the app this was not working . It is very bad for our entity that they enroll in this third class app.
If any person is in emergency Fhpl not helpful that time.
I’m very dissatisfied with the app.
If any person is in emergency Fhpl not helpful that time.
I’m very dissatisfied with the app.
Requires improvement
The app is okay but medical apps need to be bug free and easy to upload documents and watch queries. When you select out patient option and go forward to select claim type, you cannot select anything but it is mandatory to submit claim. This is quite a big bug. Please resolve.
Don’t call it a APP yet!!
Worst app ever. Registration is a huge task but the story starts after that. After login, the only thing that opens up is a blank white screen. What would people do with that screen? Medical apps should be perfect as it may be needed is times of despair
Poor Service and no settlements
Very poor service by fhpl. They don’t even communicate on the statuses and do not provide proper reasoning. The way their agreements are designed, most of the cases you won’t get claim settled.
Better try another vendor.
Better try another vendor.
Internal Server Error all the time
This is the worst app I have ever used. Couldn’t login on my iPhone 16plus with my corporate credentials. All the time it shows internal server error. How long does it show like this? Guys, wake up and fix this issue.
Worst services
They will not process your pre and post claims and they didn’t respond properly.
My best suggestion to look into other insurance and get your insured amount without any issues.
My best suggestion to look into other insurance and get your insured amount without any issues.
This app is utter nonsense
This app is so ridiculous unusable even college students make better apps than this.
Unnecessary banner which has no text & non-clickable how stupid it can be?
Unnecessary banner which has no text & non-clickable how stupid it can be?
Unable to select Hospital in e cashless claim
The Hospital drop-down isn’t working. By when can it be fixed?
Hospital selection dropdown not working under E-cashless
I am unable to select hospital name (the dropdown option button isn’t working) while submitting E-cashless
Not able to register my mobile (not able to create pin)
Not able to create pin to login worst service
App doesnt work at all
Whenever I try login, it shows either internal server error or no records found. Bugs are not fixed since a long time.
Designed not to work
It seems the App is designed to keep customers away. Just keep paying for the premium and when u need claim, the TPA app won’t let you login and it’s designed to give you a continuous never ending message “Loading please wait”.
App not working propery
Hospitals are not showing always showing no hospital found.
Ui is also not that much responsive.
Please look into it and do the need full
Ui is also not that much responsive.
Please look into it and do the need full
App not working
The app totally doesnot works. It doesnot even open after registration of device. Tried reinstalling but in vain. When you are into health care service industry, feedbacks to encountered and action to be taken urgently. There is no second chance in this sector. And when you have already received a feedback regarding the issue in Aug 2023, how the problem still persists. Really pathetic service and app developers behind this.
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Freezing app while trying to set up pin
App is repaetedly been stuck at setting up pin page. Issue not resloving after trying for few days too.
Persistent PIN Setup and Loading Issues
I encountered issues while setting up my 4-digit PIN. After creating it, the screen remained stuck for an extended period. I had to close the app and upon reopening, I was prompted for the PIN. However, after entering it, the page has been stuck on 'Loading, please wait…' for an extended period as well. Hoping for a solution.
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Worst app and service provider
FHPL is one of the worst TPA in India. Not only the reimbursement cases, cashless is also a big headache with this TPA. Also this app doesn’t provide any information about the policy other than ID card and network hospitals.
