App update not working
I installed the app, but it immediately tells me to update to the latest version. When I open the App Store, there isn’t any update available. Since the app won’t let me access anything until it’s updated, it’s currently unusable. Please fix this issue.
App issue
The app is not at all working. There are no updates available still getting a notification to update an app after trying to use it. As well as there is no option to upload the documents if additional documents are requested regarding claim.
Pathetic app till date
After login accept few links like About us and my profile none of them are working. No matter wherever you click nothing happens. So are we downloading this app to look at the home page???? Are you guys serious
App doesn’t get updated
It asks for an update, but there is no update available in the App Store. When I reinstall, it always asks to update, but there are no updates available, so what to update and how to log in to the app. It is a basic issue for your application team to resolve.
Update with no updates
It says update is available and takes me to the store and there is no update option available. When I open it shows update available and then goes in loop. Unable to access the app 😡
No update available, still showing update available
No update available, still showing update available. App Not opening. Not getting updated as no update available in play-store.
Worst experience
I am able to login into the app with my mobile number but not able to view my details. Says user not exists. App already updated and still getting notification to update the app. Their customer support doesn’t have the knowledge. They even do not reply to your emails. Worst experience
Unable to Login to much Bug
App is full of bug. Unable to login itself. When tried for logging in it will say user does not exist but i will receive otp. If i try again for sending otp again it will say try after 3 mins but after 3 mins also same story. Such a waste app.
Not getting the otp screen to enter otp
I am using mobile number to login to the app. Once i click on send otp, i get the otp but the app doesn’t show the otp entry field!
Very bad experience app and health care
I have the corporate insurance of kotak FHPL and this doesn’t cover the named hospital in my town only poor hospital where very less facilities are available are included.
Even the app don’t open after registration and it kepps says internal error. I wanted to give 0 start but there is not an option
Even the app don’t open after registration and it kepps says internal error. I wanted to give 0 start but there is not an option
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App not working
Totally third class app. When I want to access the app this was not working . It is very bad for our entity that they enroll in this third class app.
If any person is in emergency Fhpl not helpful that time.
I’m very dissatisfied with the app.
If any person is in emergency Fhpl not helpful that time.
I’m very dissatisfied with the app.
Requires improvement
The app is okay but medical apps need to be bug free and easy to upload documents and watch queries. When you select out patient option and go forward to select claim type, you cannot select anything but it is mandatory to submit claim. This is quite a big bug. Please resolve.
Don’t call it a APP yet!!
Worst app ever. Registration is a huge task but the story starts after that. After login, the only thing that opens up is a blank white screen. What would people do with that screen? Medical apps should be perfect as it may be needed is times of despair
Poor Service and no settlements
Very poor service by fhpl. They don’t even communicate on the statuses and do not provide proper reasoning. The way their agreements are designed, most of the cases you won’t get claim settled.
Better try another vendor.
Better try another vendor.
Internal Server Error all the time
This is the worst app I have ever used. Couldn’t login on my iPhone 16plus with my corporate credentials. All the time it shows internal server error. How long does it show like this? Guys, wake up and fix this issue.
Worst services
They will not process your pre and post claims and they didn’t respond properly.
My best suggestion to look into other insurance and get your insured amount without any issues.
My best suggestion to look into other insurance and get your insured amount without any issues.
This app is utter nonsense
This app is so ridiculous unusable even college students make better apps than this.
Unnecessary banner which has no text & non-clickable how stupid it can be?
Unnecessary banner which has no text & non-clickable how stupid it can be?
Unable to select Hospital in e cashless claim
The Hospital drop-down isn’t working. By when can it be fixed?
Hospital selection dropdown not working under E-cashless
I am unable to select hospital name (the dropdown option button isn’t working) while submitting E-cashless
Not able to register my mobile (not able to create pin)
Not able to create pin to login worst service
