Findmypast User Reviews

Findmypast
Findmypast
FINDMYPAST LIMITED

Customer Experience

Positive experience16.9% of reviews
Neutral11.0% of reviews
Negative experience72.0% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is Findmypast Safe?

Findmypast appears safe based on user ratings. AppsHunter Safety Score for Findmypast is 90/100.

This assessment is based on 737 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.2% of ratings point to a safe experience
5.3% of ratings suggest some concerns
6.5% of ratings point to a risky experience

~ Based on 737 App Store ratings for Findmypast.

Is Findmypast Legit?

Findmypast appears to be a legitimate app. AppsHunter Legitimacy Score for Findmypast is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No access to my workspaces on app

So I am unable to continue work on my research project on the app because there is no access to my saved things in my workspaces

T

T

Response from developer

Thanks for your review !

I’m putting the information in

I’m putting all the information in and it’s not really giving me anything back to work with

Transcript error

My grandmother is recorded correctly in the image of 1939 register, (Abbott) but the transcript has her surname wrong (Penny). It has used the surname of the person in the line above! That has created a considerable waist of search time!

The trial was not possible….without actually buying.

I found it very hard to cancel my joining subscription. I realise it could not help me but had to join to try.

Do not pay

I paid for one month and it signed me up and has been charging me!!! I can’t request a refund via Apple and the app says cancel in Apple. Very misleading and I’ll be making a complaint to get my money back!

Clunky, slow app

Every time I use the app I come away less happy about it.

Very disappointed

I got baptism info on the app but using that information on the website it doesn’t show me anything, in fact it says nothing found

Pretty poor app

Not good doesn’t perform well the website version is much much better than the app.

Slow and limited but good amount of records

It’s a slow app compared to others like this, selecting filters during a search is limited and I wish that the tree was easier to use.
There are a good amount of records to look at and it’s nice to see s updates regularly.

Disappointing

There was a time when fmp was a wonderful site. Those days are apparently over.
Just added the app, unuseable. From Family Search to fmp, I found 5 family members but fmp won't let me see them. Limited time before charges accrue. I'll save myself some time and delete this waste. Will also let Family Search know what a sad site they are recommending.
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Crashes

I’m a paid subscriber but the current version crashes trying to load my tree so is unusable.

No keyboard

Gave up immediately as the app doesn’t work on an iPad Mini - no keyboard input possible.

Finding out the facts

Stirna family

What the hell?

It won’t let me use my emails no matter what I MADE 5

dont bother

downloaded, open the app it says to login but theres no signup button and obviously says my email isnt registered when i tried it? fools cant even set up an app🤣

Waste of time

This app simply doesn’t work properly. I’ve tried numerous times to put in information which doesn’t save properly. Extortionate price for subscription. Better off with Ancestry.

Disappointing

Unable to access previously viewed records, even after resubscribing.

Very Helpful

Ease of use, accurate hints. 5 enthusiastic stars!

Response from developer

Thank you for your review. If you wish to pass on specific feedback please email support@findmypast.com Thanks

Subscription

The app itself is good and helped me find interesting things about my family however, I tried to cancel my subscription but there is no where for me to cancel it. I contacted customer services and they told me to go in the app and cancel it yet the app says you cannot cancel it in the app. I have been charged £9.99 since my free trial has ended and the lack of clear instructions is ridiculous.
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