Fioptics+ User Reviews

Fioptics+
Fioptics+
Cincinnati Bell Inc

Customer Experience

Positive experience15.8% of reviews
Neutral21.1% of reviews
Negative experience63.2% of reviews

~ Based on 19 written reviews from the US App Store.

Is Fioptics+ Safe?

Fioptics+ has mixed safety signals based on user ratings. AppsHunter Safety Score for Fioptics+ is 65/100.

This assessment is based on 37 user ratings, with an App Store average of 3.1/5.

Safety Analysis

40.5% of ratings point to a safe experience
18.9% of ratings suggest some concerns
40.5% of ratings point to a risky experience

~ Based on 37 App Store ratings for Fioptics+.

Is Fioptics+ Legit?

Fioptics+ appears to be a legitimate app. AppsHunter Legitimacy Score for Fioptics+ is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

More bugs than ever.

The “Are you watching “ mess constantly coming up, sometimes less than one minute apart. Only way to continue watching a show is to exit the software and restart. Locks up and shuts down often.

NEVER BEEN CORRECTED . Worse now than ever. Claims comm problems every few minutes then crashes.

Sucks

Barely operational on any given day. Freezes. Channels I pay for and see on my tv don’t show up in app, then they do. Fioptics is so expensive per month and ever increasing and they can’t even throw together a simple apple so I can watch tv in my bedroom on my iPad? I don’t need a bunch of features- just actual functionality. I’m so disgusted.
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More bugs than ever.

The “Are you watching “ mess constantly coming up, sometimes less than one minute apart. Only way to continue watching a show is to exit the software and restart. Locks up and shuts down often.

App is absolute garbage

It never loads, it’s slower than a grandma. The tech support is awful. Just awful in general don’t even buy Fioptics.

Working great and then not

It was working great on my firestick and now all of a sudden it get sits there…

Always an issue

Half the time when I open it, it doesn’t remember me even though I tell it to remember me and then here lately it won’t load at all. I have to delete it and reinstall it. It’s ridiculous.

Major Issue

Can’t watch certain channels away from home. Terrible!

Garbage

This app is trash, it’s always buffering, always losing connection, especially when you try to screen share it to the T.V. It takes forever to load what you want to watch, I’ve never once opened this app and not had an issue.

Just get YouTube TV

If I can’t watch live events off my home network what is even the point? There are a million TV platforms now and this is easily the worst available with zero effort to cater to minimum operation standards

Channel Guide

One of the last updates eliminated channel numbers in the Guide. It makes the Guide practically worthless. Why would you do that?

October 2024 Update

Most of the changes seem good and should be easy to adapt to. The only thing I dislike so far is the elimination of the channel numbers on the guide. Personally this makes it much harder for me to know where I am in the guide. Also, the technical support link under Help brings up a ‘page not found’ error. Lastly, unless there is a technical reason that prevents its implementation I would love to be able to flip back and forth between two channels like you can on most tv remotes.
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Good App could use some updates more often.

The new interphase update I like a lot. The only things I’ve noticed is it seems to load channels slowly and you can’t see the channel numbers anymore. When you are in guide view you can’t see channel numbers you only see the channel logo.

Very disappointed

Changed over from Spectrum where I was having a lot of issues with equipment and cables. It sounded like a good move and although the reception is better, I am quite disappointed in streaming while away from home. I was able to watch many shows on spectrum from wherever I was. So, this alone may cause me to return. Sad.
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Missing features

Fioptics has missing features that spectrum has. Play to play and connect to other devices. I want to use fioptic app on my iphone and connect it to watch on my TV.

Server Error -continued

This app will not open 50% of the the time noting server error. Very frustrating service with Altafiber. Poor execution on this app.

Lacking features

Two key things the app needs are: 1) Picture in Picture. You can’t do anything else on your device while watching a show on this app. Your competitors have it, as do all the streaming services, so why can’t you? 2) watching more programs away from home. On a competing home tV/internet service, I was able to watch most programs, including live sports, when I was outside the home network.
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So much better than Spectrum!

This app works so much faster and is much easier to navigate through than Spectrum’s app. Also, it checks every other streaming app I have to help me find the show or movie I am searching for. Awesome!

Private network

Disappointed that streaming is not availible outside the home network. DirecTV allows that.

VPN & closing app

Streaming is impossible with vpn on. Just advances frame by frame. Can’t swipe up on iPhone 13 Pro to close. You have to pause, click the “done” icon then you can close🤦‍♂️.