Frustrating App
This has to be the most expensive but absolutely worthless app I’ve ever encountered. Fioptics through altafiber is very expensive but they seem to put little investment into the app that is supposed to facilitate watching TV on my iPad, for instance. It seems to work less often than it works. Not recommended. I will be looking for alternate service provider. You would think alta fiber / Fioptics would recognize and at least try to meet the competition but, apparently not!
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Piece of junk
Without notice, suddenly the watch online feature is gone. If you click on support, it hangs and never answers. I’m tired of paying for this garbage that doesn’t work.
Crash Crash Crash
App worked fine until about 4 months ago. Now I can’t watch a show without it crashing. Even had a tech come out and add a router to my upstairs bedroom!! Still CRASHES every 7-10 minutes!! App is worthless! 0 stars!!
Bufferama
This app used to work great. Now, on every channel, the video begins to buffer after a minute, then an error message, then retry, rinse and repeat.
App needs some attention, especially given how much I pay for programming.
App needs some attention, especially given how much I pay for programming.
UPDATE APP!!!!
The app hasn’t had an update in 9 months. It lags constantly probably due to lack of an update!
TIME TO UPDATE!!!!!
TIME TO UPDATE!!!!!
App keeps crashing
I am watching a show and then I get a spinning circle, so I change channels and then go back and the app works, it keeps happening every 30 seconds and I’m sick of it, please fix this issue, it’s really annoying
More bugs than ever.
The “Are you watching “ mess constantly coming up, sometimes less than one minute apart. Only way to continue watching a show is to exit the software and restart. Locks up and shuts down often.
NEVER BEEN CORRECTED . Worse now than ever. Claims comm problems every few minutes then crashes.
NEVER BEEN CORRECTED . Worse now than ever. Claims comm problems every few minutes then crashes.
Sucks
Barely operational on any given day. Freezes. Channels I pay for and see on my tv don’t show up in app, then they do. Fioptics is so expensive per month and ever increasing and they can’t even throw together a simple apple so I can watch tv in my bedroom on my iPad? I don’t need a bunch of features- just actual functionality. I’m so disgusted.
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More bugs than ever.
The “Are you watching “ mess constantly coming up, sometimes less than one minute apart. Only way to continue watching a show is to exit the software and restart. Locks up and shuts down often.
App is absolute garbage
It never loads, it’s slower than a grandma. The tech support is awful. Just awful in general don’t even buy Fioptics.
Working great and then not
It was working great on my firestick and now all of a sudden it get sits there…
Always an issue
Half the time when I open it, it doesn’t remember me even though I tell it to remember me and then here lately it won’t load at all. I have to delete it and reinstall it. It’s ridiculous.
Major Issue
Can’t watch certain channels away from home. Terrible!
Garbage
This app is trash, it’s always buffering, always losing connection, especially when you try to screen share it to the T.V. It takes forever to load what you want to watch, I’ve never once opened this app and not had an issue.
Just get YouTube TV
If I can’t watch live events off my home network what is even the point? There are a million TV platforms now and this is easily the worst available with zero effort to cater to minimum operation standards
Channel Guide
One of the last updates eliminated channel numbers in the Guide. It makes the Guide practically worthless. Why would you do that?
October 2024 Update
Most of the changes seem good and should be easy to adapt to. The only thing I dislike so far is the elimination of the channel numbers on the guide. Personally this makes it much harder for me to know where I am in the guide. Also, the technical support link under Help brings up a ‘page not found’ error. Lastly, unless there is a technical reason that prevents its implementation I would love to be able to flip back and forth between two channels like you can on most tv remotes.
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Good App could use some updates more often.
The new interphase update I like a lot. The only things I’ve noticed is it seems to load channels slowly and you can’t see the channel numbers anymore. When you are in guide view you can’t see channel numbers you only see the channel logo.
Very disappointed
Changed over from Spectrum where I was having a lot of issues with equipment and cables. It sounded like a good move and although the reception is better, I am quite disappointed in streaming while away from home. I was able to watch many shows on spectrum from wherever I was. So, this alone may cause me to return. Sad.
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Missing features
Fioptics has missing features that spectrum has. Play to play and connect to other devices. I want to use fioptic app on my iphone and connect it to watch on my TV.
