First Command Bank User Reviews

Customer Experience

Positive experience31.0% of reviews
Neutral4.2% of reviews
Negative experience64.8% of reviews

~ Based on 71 written reviews from the US App Store.

What users say

Is First Command Bank Safe?

First Command Bank appears safe based on user ratings. AppsHunter Safety Score for First Command Bank is 94/100.

This assessment is based on 2,393 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 2,393 App Store ratings for First Command Bank.

Is First Command Bank Legit?

First Command Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for First Command Bank is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

User friendly

Great platform, easy to use and integrate for personal and business

Ease of use

With practice, new app is simple to navigate and very precise. Love IT

Ummmm…

Blank white screen when I open the app. Hard to do banking via the app when your app is obviously broken.

Poor Synchronization / Updates

Despite contacting customer support, app is still not updating near real time with transactions, deposits, etc.

Automation and improved software releases needed to rectify latency issues.

Terrible

So after this new app and all the updates I can’t access anything. Go to the App and just blank white screen.

You upgrade is my downgrade

I can’t log onto your site now because my ipad’s operating system isn’t enough.

Worthless

Stopped working and now won’t open. Don’t waste your time

Glitches

This app continues to be super glitchy. Balances don’t update. Transfers don’t go through.

Doesn’t work.

Downloaded this new version of the app and now I can’t get in at all.

Terrible

The app prompted me to update to the newer version and it’s not available. I’m not able to do my banking.

New update

My app is up to date, told me to download update. Go look, it's updated. Delete the app, re download. Guess what. Still tells me to update.

New update is not updating.

New update is not updated. Vicious cycle of “app is no longer available “ but it is the most current one in the App Store. This bug will it let me access my account

Useless

Downloaded and keep getting prompted to download the new version. Unable to login at all via mobile!

Absolute garbage!!

Please fix your bugs in the software!! This is ridiculous

About time

Much better

New FCB Application

Thanks for the upgrade. It’s so easy to navigate and I feel the response team is much quicker and very effective

Debit Card

No way to report debit lost or lock debit card from app

Ease

Easy to navigate. Very users friendly.

Not knowing Where Transfer was sent

The NEW update just shows Transfer as BANNO XFER
Or PNP
I have to call and even the customer service person has to call someone

Loved the service

Fantastic information to better the financials. Love the customer service Thank you so much for all of the tips very pleased and. Confident In Your services.