Never works anymore
The app won’t log you in. I get a message that it can’t validate my information. I change my password and it works once then again it can’t validate my information. Logs in fine on a browser. Fix the app! UPDATE 6/11/26: I stopped using the app all together. It won’t work no matter how many times you try to fix it and it doesn’t seem that there is any intention to address the issues.
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Always logging me out.
I’ve had to rest my password countless times., please fix app.
Almost never works anymore
The app won’t log you in. I get a message that it can’t validate my information. I change my password and it works once then again it can’t validate my information. Logs in fine on a browser. Fix the app!
Predatory at best incompetence at best
This app is so poorly made there is absolutely no no way to link an external bank account to pay your bill and to top it off there is absolutely no way to see when your next payment is due. This is intentional to get people confused and fail to make their payments on time as a result. Shane on you first harvest credit union. Can’t wait to be done with you guys.
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Convenient
It’s very easy to manage my accounts online and whe I go in person the staff is so kind and respectful
Great Services
First Harvest has provided me with great financial services over years that has made my life so much easier and more fulfilling
Scammers and Frauds
They steal from their customers. They promote scam insurances as well. If you have an account with them, delete it and go elsewhere
Worst Credit Union
Always says I need to validate my account. Always an issue. I only stick with them because my job is affiliated with them.
Frustrated
Won’t download transactions to budgeting apps.
Transfer Money
I really like this transaction in online banking it was fast and safe
Zelle?
Where is the new Zelle integration in the app?
Update is broken
Ever since I updated the mandatory app update my phone a few days ago. I haven’t been able to do anything on the app. This version of the app is absolutely broken for me.
First Harvest App
Good morning since the change from South Jersey Federal Credit Union to 1st Harvest Credit Union…
Customer service, Banking era’s, and the App itself…
All are really bad!!!!!
The wait time trying to get someone for customer service while is getting better once you get them some of them don’t know how to solve the problem you may have..You have to ask for a manager.
And as for the app I can’t track any of my transactions I have to wait for the paper bill to come in which is inconvenient and frustrating not being able to check for any fraudulent transactions on your account…
This problem should be resolved!!!!
Want to get the Federal trade Commission involved to see if they can help…
I’ve been a customer of So Jersey C U for over 20yrs …
The problems with the change are unacceptable!!!!
Customer service, Banking era’s, and the App itself…
All are really bad!!!!!
The wait time trying to get someone for customer service while is getting better once you get them some of them don’t know how to solve the problem you may have..You have to ask for a manager.
And as for the app I can’t track any of my transactions I have to wait for the paper bill to come in which is inconvenient and frustrating not being able to check for any fraudulent transactions on your account…
This problem should be resolved!!!!
Want to get the Federal trade Commission involved to see if they can help…
I’ve been a customer of So Jersey C U for over 20yrs …
The problems with the change are unacceptable!!!!
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PW
Everytime I try to log in I have to change my PW!!! ANNOYING! Taking my money out.
New and "improved"?
The app worked fine for the three or so years that I used it prior to this big overhaul that recently took place. Now I can't login to the app. I can login online using my laptop, but not the app. I enter my username and password and it moves to a screen where I am prompted to enter my phone number. I do so and hit save. It then says something to the effect of "information has been saved" then I hit continue and it just goes back to the main login page. Over and over again. Either that or it just says that there's been some sort of error and goes back to login page. I've uninstalled and reinstalled the app, turned off icloud and deleted the app from icloud backup. I deleted the recent backup in icloud. I've done all that I can think of. Nothing worked. Pretty frustrating.
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Worst app EVER. USELESS.
Cannot use. Worst app EVER
Love the app!
The app is super easy to use. I would give it 5 stars if there were more accessibility (as it is when you log on through the website).
Click, click, Done
Fast & Easy as long as you can remember your password to complete transaction!
Good start..
Constant issues. No real time balance display. Super basic. Lacks a lot of modern and helpful features! Please use some of our overdraft fees to hire a REAL APP DEVELOPER! 👎
Worst app and website
The app and website are beyond frustrating. Ever so often the app and website are down and you cannot access information you need. It’s definitely time for an upgrade. Please consider making the app more modern, convenient and more user friendly. It shouldn’t be this difficult.
