First Option Bank Mobile User Reviews

Top reviews

Never have had a problem

Always been treated with respect and kindness. And I thank them all

6/28/26

MT

Needs one change

I dislike having to turn my iPad on end every time I use your app. Yours is the only app that forces me to turn it.

Mob means means mobility

The bank account goes where my phone goes and the phone goes EVERYWHERE I go!
Check my balance See what my spouse is bringing home. And I get a message that f the bank thinks that my account has been compromised! My mom couldn’t even do that! Mobile deposit is the best. Don’t even need to go to the bank!
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Great Bank

It’s a really great bank. People are friendly and they know me by my first name.

1st Option App

Use this app every day, easy to use and keeps my accounts up to date

Just ok

Can be difficult to know were you need to go for loan payments.

Customer service

This bank is so friendly and go out of their way to make you feel appreciative.

Hard to use

There was no training or even notice that this app was being updated and launched which has always bothered me because I didn’t and don’t feel supported by the bank. Transfers are annoying as you have to note the toe every time. Also having to deselect the first five transfers is also annoying. The app crashes about once a month as well.
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Terrible bank

Almost every Friday/Saturday night my app and bank “is down” and I can’t transfer money, use my card, use an atm, anything and it’s ridiculously embarrassing when this happens and I’m in public… this needs to be rectified ASAP or I am leaving this bank.

Great Bank

Great customer service!

Jeremy

Love all the convenience and ease of use

Best bank

Any time I walk in, I am always greeted by at least 1 person. They are all so kind, friendly and helpful.

Great banking services!

I’m new to the Paola area and I needed to choose a bank that offered lots of services. First Option Bank not only does that, but the personnel are very helpful and professional. I highly recommend them.

Nice app!

The interface is user friendly, has nice security sign in measures, and is a fully functional app with no features just randomly not working. Great bank app!

Not good

Always logging me out. Always seems to be under”maintenance” terrible terrible app since it was updated.

Seek Jesus

Easy app to navigate

Just ok

Can be difficult to know were you need to go for loan payments.

Veteran Appreciation

I travel living off grid in states that allows me to be warm in the winter and cool in the summer. You guys have always treated me like family and understand my lifestyle as a Veteran. Thank you fam! 🇺🇸

Great App

Nice app, Safe to use, Easy to navigate