This app is complete bulsh%*
No matter what I do my password and username are apparently incorrect even though I know for a fact they are not and I screen reset my password and it still says it. Try to contact support and it says “contact mobile app
Complete bogus
Complete bogus
HORRIBLE SERVICE
I set up autopay over the phone this past December. Then i get a message today saying I missed a payment. I try logging in but the website and app are down. I call customer service and they say auto pay was never set up. Absolute garbage. Thanks for knocking down my credit score some more, jerks
One of the worst credit cards you can get
Do not accept the application this is the worst Credit card experience I’ve ever had. Customer service is very unhelpful and un knowledgeable. I was sent a zero dollar statement now I don’t have an account. This is definitely getting reported to the credit consumer.
No Good
10/10 don’t recommend they hold your payments effecting your credit score ! They don’t report your current balance accurately ! They charge you interest accrued charges & you ever go over your limit you can’t they put your payments on hold even after providing banking transaction as informed. They process your payment, make it available then exhaust it off your account in 3 days. Just don’t !
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Fantastic
Easy to navigate 😌
Won’t work
I put in new user. Even went to the website yet it still just doesn’t recognize me. Everything is wrong error here error there. Trash
Terrible company
I opened the card I spent 20 my first bill was $76. When I try to pay my bill it’s the biggest hassle in the world there’s no easy way to pay. There’s no auto pay. They want you to enter your bank account number and your routing number every time you make a payment. All my information is around the same time and I suspect they sold my information to God with all my passwords on me I’m pretty sure it was done. Do yourself a favor get a different credit card.
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Doesn’t Work
Since the new company took over, the app doesn’t work and neither does the website. It locked me out of my account and wouldn’t let me change my password so I continuously have to get a temporary password. When I get paid again, I plan on paying this card off and closing the account. I’d rather open another card than jump through hoops just to log in.
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Garbage App
App decided to forget my credentials. Good luck trying to recover your username, the “forgot…” options both do the same thing — allow you to reset your password while never helping you recover username. Pre-tty stupid.
Major App Issues!
I've had a decent experience with the First Progress credit card so far. The card itself works as expected, and I haven't had any issues with payment or usage. It does what it's supposed to do.
However, my main issue is with the mobile app. Unfortunately, the app does not work properly for me at all. Every time I try to log in to access my card information, I receive an error message even though I'm entering the correct login credentials. Because of this, I'm forced to use a computer and log in through the website anytime I need to check my account or manage anything.
The card itself is fine, but the app experience is a major downside and definitely needs improvement. If the app were more reliable, my overall experience would be much better.
However, my main issue is with the mobile app. Unfortunately, the app does not work properly for me at all. Every time I try to log in to access my card information, I receive an error message even though I'm entering the correct login credentials. Because of this, I'm forced to use a computer and log in through the website anytime I need to check my account or manage anything.
The card itself is fine, but the app experience is a major downside and definitely needs improvement. If the app were more reliable, my overall experience would be much better.
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Stay away
App is the worst! always has some kind of problem to make checking my account difficult as if being a client with first progress wasn’t bad already!
DON'T USE THEM
DON'T USE THEM UNLESS YOU HAVE 60-90 DAYS TO WAIT BEFORE YOU CAN CANCEL!!!
DO NOT USE!
I wish I would’ve read the reviews before getting this card. Just like someone said previously, it is taking way too long to give back my deposit. I noticed too many discrepancies with the account, so I called and closed the account. First they said it would take 30 days to get my deposit back but now they’re saying it takes 60 days. I will be reaching out to the BBB because something clearly isn’t right with this company.
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Poor, delayed quality
Two-step verification is delayed, the text sent to code is 5 min delayed. App is not user-friendly, sign-in issues, no contact, outdated. Why is First Progress posting the annual fee 3 days before the due date and not earlier?
DO NOT USE THIS COMPANY
I’m warning anyone considering First Progress: DO NOT USE THIS COMPANY. My experience has been nothing short of a nightmare.
I made a payment to my First Progress credit card account, and the company failed to update my balance in a timely manner. Because of their delay, they charged me a late fee and falsely reported a late payment to the credit bureaus, which caused my credit score to drop significantly.
I’ve taken all the proper steps. I sent certified letters disputing the issue and explaining the situation. Despite this, First Progress has still not resolved the matter. They have not corrected the inaccurate reporting, and they have not refunded the late fee that was caused by their own delay.
To make matters worse, my available balance is never properly updated, making the card completely unusable. I can’t rely on it, and I can’t trust the company to manage my account responsibly.
If you’re trying to build credit, First Progress will do more harm than good. They lack transparency, their customer service is unhelpful, and they clearly do not prioritize the accuracy or integrity of their reporting. Avoid First Progress at all costs. There are far better options out there that won’t risk damaging your credit due to their own negligence.
I made a payment to my First Progress credit card account, and the company failed to update my balance in a timely manner. Because of their delay, they charged me a late fee and falsely reported a late payment to the credit bureaus, which caused my credit score to drop significantly.
I’ve taken all the proper steps. I sent certified letters disputing the issue and explaining the situation. Despite this, First Progress has still not resolved the matter. They have not corrected the inaccurate reporting, and they have not refunded the late fee that was caused by their own delay.
To make matters worse, my available balance is never properly updated, making the card completely unusable. I can’t rely on it, and I can’t trust the company to manage my account responsibly.
If you’re trying to build credit, First Progress will do more harm than good. They lack transparency, their customer service is unhelpful, and they clearly do not prioritize the accuracy or integrity of their reporting. Avoid First Progress at all costs. There are far better options out there that won’t risk damaging your credit due to their own negligence.
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Bad bank
This bank is bad at managing. The customer service barely knows english. My card was stolen i call right away do deactivate the card but they didnt deactivate it because they dont understand english well and the thief made charges on my card that still havent gone away. Now my credit score is bad and i didnt even get a new card because they wrote my address wrong the app is trash too because you can edit your address theu the app you have to call. Please if you have this card just cancel it. This whole company is trash.
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The WORST credit card EVER
DO NOT apply for this card! It’s TOTALLY a scam.. Suspicious activities were taking place on my card. It took them OVER a month to clear it and I’m still waiting on my new card.. Spoke with representative and constantly I’m getting the run around.. They are Indian the run around..
Trash…straight garbage
This has got to be the worst credit card out there. I used it in hopes to build my credit and it’s the hardest one to pay on, most difficult to use the app and pay… if you can get logged in, and by far the longest wait times for deposits to clear. Weeks not days. I’ll no longer be using the card.
Cuidado
Este banco tiene practicas dudosa
Scam Scam
Scam Scam
