Stopped working
After the update, there is no login screen or anything when you open the app. This needs to be fixed immediately. People rely on mobile banking.
Can’t log in
Don’t know what the update did but now I can’t even log into my account. When I click on the app I am greeted with the normal First Security logo, then it fades and no login pops up.
Highly recommended
Easy to use, reliable, and accurate.
Easy Peasy
We both love the new format. It’s faster and always up to date.
Poor app
This app sucks. Half the time I repeatedly have to reenter picture or numbers. Poor app. Frustrating.
Great bank!
Been with them for 38 years, always happy with their service.
The Best!
For over 25 years… totally excellent care!
App update
I’ve been trying to log into my account and I keep getting a message that says I need to update the app and when I try nothing happens and it goes back to telling me that I need to update the app. This is been going on over and over I have wasted so much time with this I am fed up.
Bad app
This app doesn’t work. Doesn’t update. Is useless. Probably has $2/hr Indian developers working on it. Disgusting.
Great app!
Great app! The app is very easy to use. I have all my accounts linked and can see all the info I need for each one. Bill pay is a breeze.
Never know my account balance
At least 2-3 times a day I get error messages from this app that it can’t update. Frustrating.
El mejor banco para nosotros los latinos gracias por confiar en nosotros y ayudarnos
💪🏻💪🏻💪🏻💪🏻💪🏻🙏🙏🙏🙏
Satisfecho
Me hace mis trámites más fácil
Cannot access my account
It is quite difficult to access my checking account
Online Deposit
What a wonderful feature to be able to deposit a check during the work week when I am at work and cannot get away!
Did not do what I Asked
Completely messed up can’t wait to change banks!
Mortgage
The app needs to be more user friendly to be able to state where you want extra payments to go. For instance, my escrow account fluctuates and I would like to add if needed to escrow instead of my payment being adjusted yearly to make up shortages. My mortgage payment went up $227 a month. I would have liked to adjust the last year so I’m not trying to make it up this year for last year and this year.
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All stars!
The new app looks great!
Erg
The app only works half the time
Easy App to Use
Love the easy access to deposit a check when you need too! Without the drive to town!
