FirstBank Digital Banking App

FirstBank Digital Banking App

by FIRSTBANK PUERTO RICO

1.5K ratings
54 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 24, 2019
  • February 28, 2023
FirstBank Digital Banking App screenshot #1 for iPhone
FirstBank Digital Banking App screenshot #2 for iPhone
FirstBank Digital Banking App screenshot #3 for iPhone
FirstBank Digital Banking App screenshot #4 for iPhone
FirstBank Digital Banking App screenshot #5 for iPhone
FirstBank Digital Banking App screenshot #6 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Manage your finances conveniently with a suite of digital banking tools. Deposit checks remotely, view account balances and transaction history, and make payments or transfers. Access various banking services and enhance security with biometric login.

Mobile check deposit
Account balance and transaction viewing
Bill payments and transfers
Stop payments and check copy requests
Debit card cancellation
Biometric security (Touch ID/Face ID)
Show original description

What users say

See all reviews

What's New in FirstBank Digital Banking App

1.18.0

February 28, 2023

This update includes: Minor bug fixes to Auto Letters service and Credit Card payment notifications.

User reviews

Service with Apple

Service with Apple is excellent I am very glad that Apple exists it is the most confident way to work with all your information you’re surely Raymond

This is not good

This app defeats the purpose of agile, timely and precise transactions between client and banking services.

First of all, the ads and offers on the start page are unnecessary and tasteless. You need ads? Send them as a message and offer the option to disengage.

Secondly, the app looks and works pretty much like the drop down menu of a slow computer on Windows 97. I know for a fact that most programmers were not even born on those times, still they have managed to repeat such unremarkable feat.

I connected PayPal to my account. Other banks post the transfers immediately, but not here. I posted a transfer two days ago and it is still pending payment.

Out of kindness , I won’t continue. Honestly, you should seriously consider to invest on an app designer that delivers.
Show more

Service with Apple

Service with Apple is excellent I am very glad that Apple exists it is the most confident way to work with all your information you’re surely Raymond

Digital banking app

I would like to do more with the app such as - swipe to view account balances (quick view) without logging in - be able to add or link an external account and transfer between accounts - view at least 6 months if transactions history for each account - I would like the option to view or hide account details to include full routing and account number
Show more

Response from developer

Hello. Is there any specific issue with the current version of the app? We'd like to assist you.

Trash

As trash as the bank itself. I closed my checking account, credit card and hopefully soon I will be done with my car leasing. The app is garbage. These people are banking in 1999. On top of that service is horrible. They make simple transactions extremely complicated. Closing a credit card took 4 phone calls and a branch visit, and God forbid you need to buy a "marbete" for your leased car. Always stressful. This financial institution should close forever.
Show more

Developer apps

User experience

🐞

Reported Bugs

4 issues

Deposit check feature not working properly

Bug

Login and authentication problems

Bug

Inconsistent app behavior and crashes

Bug

Incorrect account balance and transaction data

Bug

Requested Features

5 requests

Add external account linking and transfers

Feature

Improve transaction history and balance visibility

Feature

Implement 2-factor authentication for security

Feature

Enhance mobile check deposit functionality

Feature

Provide more customization and notification options

Feature

FAQ

What can I do with the FirstBank Digital Banking App?

The app allows you to deposit checks from anywhere using your mobile device, view your account balances and transaction history for various account types, and make payments or transfer money between your accounts and other FirstBank accounts. It also offers services like stop payments and check reordering.

Is the FirstBank Digital Banking App free to use?

Yes, the app is free to download and use. There are no charges mentioned for using the core digital banking features provided within the application.

How secure is the FirstBank Digital Banking App?

The app prioritizes security by allowing you to change your PIN, password, and security questions. It also supports biometric authentication like Touch ID and Face ID for enhanced login security.

What are the main benefits of using this app?

The primary benefits include greater convenience in managing your finances, such as depositing checks remotely and performing transactions anytime, anywhere. It also provides easy access to account information and various banking services.