Service with Apple
Service with Apple is excellent I am very glad that Apple exists it is the most confident way to work with all your information you’re surely Raymond
This is not good
This app defeats the purpose of agile, timely and precise transactions between client and banking services.
First of all, the ads and offers on the start page are unnecessary and tasteless. You need ads? Send them as a message and offer the option to disengage.
Secondly, the app looks and works pretty much like the drop down menu of a slow computer on Windows 97. I know for a fact that most programmers were not even born on those times, still they have managed to repeat such unremarkable feat.
I connected PayPal to my account. Other banks post the transfers immediately, but not here. I posted a transfer two days ago and it is still pending payment.
Out of kindness , I won’t continue. Honestly, you should seriously consider to invest on an app designer that delivers.
First of all, the ads and offers on the start page are unnecessary and tasteless. You need ads? Send them as a message and offer the option to disengage.
Secondly, the app looks and works pretty much like the drop down menu of a slow computer on Windows 97. I know for a fact that most programmers were not even born on those times, still they have managed to repeat such unremarkable feat.
I connected PayPal to my account. Other banks post the transfers immediately, but not here. I posted a transfer two days ago and it is still pending payment.
Out of kindness , I won’t continue. Honestly, you should seriously consider to invest on an app designer that delivers.
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Service with Apple
Service with Apple is excellent I am very glad that Apple exists it is the most confident way to work with all your information you’re surely Raymond
Digital banking app
I would like to do more with the app such as - swipe to view account balances (quick view) without logging in - be able to add or link an external account and transfer between accounts - view at least 6 months if transactions history for each account - I would like the option to view or hide account details to include full routing and account number
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Response from developer
Hello. Is there any specific issue with the current version of the app? We'd like to assist you.
Trash
As trash as the bank itself. I closed my checking account, credit card and hopefully soon I will be done with my car leasing. The app is garbage. These people are banking in 1999. On top of that service is horrible. They make simple transactions extremely complicated. Closing a credit card took 4 phone calls and a branch visit, and God forbid you need to buy a "marbete" for your leased car. Always stressful. This financial institution should close forever.
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First bank
I just opened account with first bank. I’m pretty satisfied with it. I’m just trying to figure out how I can get notifications of debits and credits via text messages. Like other banks do. I will call bank or visit to find out. But otherwise very good bank. Very good options.
Transfer
I’m having issues transferring between accounts in the same back. Please fix.
Worst experience
This app format is terrible. Simple things like payment due date doesn’t appear which is of course on purpose! Also getting access to and updating source of payment is very difficult.
Basic Functionality not Present
This app runs absurdly slow and is not capable of performing basic functions such as setting a payment date for a credit card. Whenever I log in I get an email saying there’s a duplicate session. Whenever I make a payment I get two emails with the same information. All in all it is very apparent that the developers were not given sufficient budget to build something truly competent.
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Digital banking app
I would like to do more with the app such as
- swipe to view account balances (quick view) without logging in
- be able to add or link an external account and transfer between accounts
- view at least 6 months if transactions history for each account
- I would like the option to view or hide account details to include full routing and account number
- swipe to view account balances (quick view) without logging in
- be able to add or link an external account and transfer between accounts
- view at least 6 months if transactions history for each account
- I would like the option to view or hide account details to include full routing and account number
Show more
Service with Apple
Service with Apple is excellent I am very glad that Apple exists it is the most confident way to work with all your information you’re surely Raymond
Not too friendly
Not simple is complicated
Don’t offer options to pay with future dates
it take you to same options…. it takes too long to upload
Don’t offer options to pay with future dates
it take you to same options…. it takes too long to upload
Useless
This app doesn’t give me any details about my account, it seems that doesn’t update like it should,, already make a payment 2 weeks ago and still sowing last month data, what a wordless app for a bank app.
Upsetting customer app
After my account has been migrated to this bank, I set this app with my credentials, and used it a first time with no problem. The second time, it does not recognize my pass, so I needed to create another one. Well, thanks to this upsetting app, the lousiest one of its kind, my account has been blocked, and I cannot unblock it. I’ve answered all my secrets questions, and it doesn’t recognize any of my answers, which are the same, with no changes, of my former bank. Now I have to call the bank for unblock my account, to do my transactions. Very disappointed with it.
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Response from developer
Greetings and thank you for contact us. For security reasons, if you enter your password incorrectly three times, Digital Banking will block the account and send you an email notifying you. If you are a registered user, you can unlock yourself. • Desktop: click on “Forgot your username?”. Enter your secret answer and your email to receive a temporary password (it may take a few minutes to be sent). Enter the temporary password (you can copy and paste) and Digital Banking will ask you to create a new password. To access your account, enter your new password and click again. • App: click on “Forgot your username or password?”. Fill in the fields and press "Confirm" to receive a temporary password to your email (it may take a few minutes to be sent). By entering the temporary password, the application will ask you to create a new one. Access your account with your username and your new password. Should you require additional information please reply to this message or call our FirstLine Solutions Center at 787.725.2511 or 1.866.695.2511, Sunday to Saturday from 6 AM to 9 PM.
Horrible
App is completely horrible. It keeps saying that the information entered is incorrect like I don’t know my own personal information. The point of having the app is to make life easier when it comes to see your statements.
Great app
I was with Santander then they sold us off to Firs t bank but tbh I couldn’t be more happy! 10/10 with this app!
Not show the real balance and transactions
This app does not show the real balance and transactions. Users, do not trust the app. Call the bank directly or go to the website, but the app does not work. This can cause problems for false quantities of money for the automatic payments.
Com’on people….
You can do better than this. Very complicated to make checking deposit transactions.
More settings needed
The app does not allow a new payee to be added. A person can not set alerts for one’s credit card(ie alert that a charge has been made, what the current balance is on a given day).
Bill pay not available on my ipad.
The new system is not user friendly. Some of my bill pay accounts are not on the new system and I can’t add in new Payees. I have called seeking help to no avail. The new system is a failure.
