FitLove® Squad User Reviews

Name: FitLove® Squad
Rating: 4.74336 (226 reviews)

FitLove® Squad

Plankk Media Inc.

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience57.1% of reviews

Neutral0.0% of reviews

Negative experience42.9% of reviews

~ Based on 21 written reviews from the US App Store.

Is FitLove® Squad Safe?

FitLove® Squad appears safe based on user ratings. AppsHunter Safety Score for FitLove® Squad is 93/100.

This assessment is based on 226 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience

0.0% of ratings suggest some concerns

6.2% of ratings point to a risky experience

~ Based on 225 App Store ratings for FitLove® Squad.

Is FitLove® Squad Legit?

FitLove® Squad appears to be a legitimate app. AppsHunter Legitimacy Score for FitLove® Squad is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

I continue to get charged each month although I have canceled my account 5 months ago.

I continue to get charged each month although I have canceled my account 5 months ago. I have emailed support and they just tell me they my acct is canceled but I just got charged again!

Scrambled Aggs

10 months ago

Response from developer

We’re so sorry for the frustration this has caused! We completely understand how concerning it can be to see charges after canceling your account. Please reach out to us at fitlovesquad@plankk.com and include a screenshot of the charge. Once we have that, we’ll investigate right away and make sure this gets resolved for you as quickly as possible. Thank you for your patience. We appreciate it!

Too many glitches

I just deleted the app and cancelled my yearly subscription before I even started. I couldn’t get the app to stop quitting. It made me pay twice (only charged once) but kept redirecting me back to the payment screen. I uninstalled and reinstalled and restarted my phone but nothing worked. Too bad I was looking forward to trying it out.

savblanc26

3 years ago

Response from developer

Hey there! We are sorry to hear you experienced these unique glitches. Please contact support@plankk.com and this team would be more than happy to ensure you are set up properly and able to access your workout content :)

Erica is the best!

Super easy app to use. Meal plans ideas, and workouts are great. The workouts aren’t too long or too difficult but the so your body justice. Love it, love Erica!

HayyyleyyyM

4 years ago

Response from developer

Keep up all your hard work and dedication!

Great App

I love this app. Erica and her team make this app amazing to use.

Smack487

4 years ago

Response from developer

You're part of the team and we love you too :)

Great workouts

The workouts are great and the tech support is wonderful. Erica adds new content all the time!

Mickieme3

4 years ago

Response from developer

Woo hoo! Thanks for the feedback :)

Love!

I have been a member of the Fit Love Squad for a few years now. This app is great! I love that it takes me through every rep and timed workout. There is also tons of recipes to choose from. Great ideas. Have patience, sometimes it takes a minute to load!

Boston girl nc

4 years ago

Response from developer

We are happy to have you working out with us :)

Excellence Full Circle

Excellent app to help one’s health journey - solid coaching, workouts with modifications that work at building a healthy body, menu plans for different goals, and a community that builds & supports in the journey. Don’t wait, run & start using to reach your goals.

elizisaiahbeth

4 years ago

Response from developer

Congrats on working so hard towards your goals :)

Just buy a real program

Update after using for one week:
No alternative moves
No explanations to workouts.
Unsure if set reps are per side or total
The little joke or quip she said for each video is exactly the same each time. No tips or explanations. So it gets annoying.
No ability to track reps or progress.
The recipes are about the equivalent of searching “insert meal type here” on Pinterest. Don’t waste your money, buy a real program

I was expecting more. Erica is an amazing influencer and I absolutely adore her HOWEVER I feel like the app missed the mark. The app is definitely for beginners, which is great, but I was hoping to be able to get more intense workouts from a bikini competitors app but there are no options for the non-beginners. The app itself is very glitchy, you can’t minimize the app without the clock pausing which is really annoying during cardio sense I want to be able to access my phone to pass the time. This is also not the only app with the exact same layouts it’s very generic. The community is NOT. Erica does not come in and comment. No one responds to questions or posts at all. It’s a lot like talking to a wall. So to say there is a “community” is a total lie. For the price it’s just not worth it which is a bummer. This comment has nothing to do with Erica herself but more so the app creator. That all being said if you’re just starting out this app would be great for you.

Kristenb.

4 years ago

Response from developer

Hi Kristen. We'd love to help you navigate through your app better - please contact support@plankk.com and this team can assist you in better utilizing its features.

The app just hangs after one use

The app used to work great before March 2022. Now I have to delete the app from my iPhone and re download from the App Store everytime I want to use the app. When I open the app after one use, the app just hangs/spins and I can’t access any page. I have emailed plankk support numerous times over the past 3 months and they have provided zero resolution. They repeatedly ask what iPhone version I have and if I have downloaded the new fit love squad app. They clearly don’t even read my support emails. I have even sent them videos showing how the app hangs. Zero resolution. It is frustrating to have to delete and reload the app everytime I want to use it. I am very disappointed with plankk support.

unhappy_fitlovesquaduser

4 years ago

Response from developer

Hey there! We are sorry to hear you're having this unique issue. Please stay in touch with support so they can better assist you. A few quick suggestions: Have you also tried the app on LTE instead of wifi? Have you deleted some excessive apps/photos/messages off of your phone to clear up space to allow the app to run more smoothly?

Terrible Support

Do not use this app. The app company charged my credit card after I cancelled my subscription and was charging my credit card for someone else’s account. My credit card had no other fraudulent charges on it. But Plankk told me my card was linked to another account. I’ve used other fitness apps that were much nicer and didn’t rip you off. And if you have issues they will only send you one email a day so it will take days to get your issues resolved.

chels@22

4 years ago

Response from developer

Hey Chelsey: We believe we were able to determine the issue here and communicated it with you through email. We apologize again for the brief misunderstanding and we hope you now know that your card was not charged for someone else's account. Our team is dedicated to helping users have the best possible experience. If you have any other questions or concerns, please contact them at support@plankk.com

Love this App!

I love Erica’s programming! The workouts are easy to follow and the app is easy to use. :)

RaRa_wisco

5 years ago

Response from developer

We're so happy to hear that you are enjoying your app workouts :)

Upgrade from last app

This app is definitely an upgrade from the last app but it still needs improvements. I do like that you can listen to own music during exercises.

You can see old workouts from prior days but you can’t see any information on it like what weight you used or if you modified exercise.

It lets you select modify exercise but doesn’t actually show the modification exercise.

If you accidentally select complete exercise 2xs, you can’t modify and delete the duplicate.

I would like more explanation with the exercises. A lot don’t say “per side” or it just says “15 reps” and only shows one leg then goes onto a new exercise. On those, I add 15 reps for the other side too.

MISS or LISS days - Id like to see examples or short explanation of heart rate goal or really just any explanation on those days.

xHouZi

5 years ago

Response from developer

Hey there! Please contact support@plankk.com and this team can help you navigate the app and reach modifications.

It’s the same workouts over and over

This app doesn’t provide new workouts. You’re paying for a year of the same workouts. Several of the instructions within the workouts are wrong. There is no modified version of the moves provided. I’ve been trying for weeks to pay for the app and have gone in circles with customer support. It’s not worth the $119 price tag.

BeingStarace

5 years ago

Response from developer

Hello! Please stay in touch with support@plankk.com so this team can help you with the programming!

Fit love app

Awesome outstanding perfect bulldog4247

Bulldog4247!

5 years ago

Response from developer

Thanks for taking the time to leave us a review :)

Disappointed

I’m a pretty tech savvy person and its just not user friendly, especially for nutrition. I tried for at least 10 minutes to build a plan. It wasn’t adding the meals I picked. The community board was literally one person adding pics of herself working out. Hopefully the workouts are better than the nutrition.

Ctina81

5 years ago

Response from developer

Hi! We'd love to help guide you through the process of creating a meal plan. Please contact support@plankk.com and this team can get you set up :)

Crashes

I’ve been trying to use the app for 5 days now. I keep going back and forth with support to try to fix it but it takes days for them to respond and nothing is being fixed. It’s hard to do the program when the app won’t even work properly.

Britt1288

5 years ago

Response from developer

Hey Britt! We're sorry to hear you're having this unique issue. Please stay in touch with support@plankk.com so they can ensure you're running smoothly ASAP.

Amazing app!! HUGE upgrade from the last

This app is so user friendly, I can play music and do my workouts without them interrupting each other which is my favorite part! The reps play over and over so you can make sure you’re doing the workout correctly, and the timed workouts have the timer for you so I no longer have to reset my watch timer! There are a few hiccups, but it’s a new app so completely understandable! I LOVE it!

Taylor Kiana

5 years ago

Response from developer

We are so excited that you LOVE it, Taylor :)

App

Love this app the workouts and recipes.
Thank you Erica

jinxmk

5 years ago

Response from developer

Awesome! Thanks for sharing with us :)

I Fit Love this app!!

So excited for this new app! Erica is an incredible trainer and has built both an amazing app and created a supportive community of women who encourage and lift each other up! This new app is so easy to use and the workouts are awesome so far!!

Elise545

5 years ago

Response from developer

We are SO excited to have you, Elise! Thanks for being a part of the new app :)

Day one workout

Great
Only problem,I tried answering my phone during my 15 minute cool down.

And when I went back to the app it started my cool down all over. Any suggestions

N1i2cole