I continue to get charged each month although I have canceled my account 5 months ago.
I continue to get charged each month although I have canceled my account 5 months ago. I have emailed support and they just tell me they my acct is canceled but I just got charged again!
Response from developer
We’re so sorry for the frustration this has caused! We completely understand how concerning it can be to see charges after canceling your account. Please reach out to us at fitlovesquad@plankk.com and include a screenshot of the charge. Once we have that, we’ll investigate right away and make sure this gets resolved for you as quickly as possible. Thank you for your patience. We appreciate it!
Too many glitches
I just deleted the app and cancelled my yearly subscription before I even started. I couldn’t get the app to stop quitting. It made me pay twice (only charged once) but kept redirecting me back to the payment screen. I uninstalled and reinstalled and restarted my phone but nothing worked. Too bad I was looking forward to trying it out.
Show more
Response from developer
Hey there! We are sorry to hear you experienced these unique glitches. Please contact support@plankk.com and this team would be more than happy to ensure you are set up properly and able to access your workout content :)
Erica is the best!
Super easy app to use. Meal plans ideas, and workouts are great. The workouts aren’t too long or too difficult but the so your body justice. Love it, love Erica!
Response from developer
Keep up all your hard work and dedication!
Great App
I love this app. Erica and her team make this app amazing to use.
Response from developer
You're part of the team and we love you too :)
Great workouts
The workouts are great and the tech support is wonderful. Erica adds new content all the time!
Response from developer
Woo hoo! Thanks for the feedback :)




