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What We Love
π Convenient appointment scheduling and viewing
π¬ Direct messaging with healthcare providers
π Access to medical records and test results
π± Ability to complete forms from home before visits
πΈ Photo sharing capability with doctors
β±οΈ Time-saving patient check-in process
Room to Improve
π Messages marked as unread indefinitely
π Persistent password and login issues
π Messages fail to appear or sync between app and web
π¨ Poor user interface and unintuitive design
β οΈ Lack of customer support accessibility
π Data inconsistency between app and web versions
π Documents and information not loading properly
π« Unable to edit profile information after creation
β‘ Frequent crashes and fatal errors
π Inability to connect with doctors or add multiple doctors
π Limited medical information and billing features