Flex User Reviews
Customer Experience
~ Based on 4,474 written reviews from the US App Store.
What users say
Summarized from real user reviews of Flex. Based on 439K reviews and a 4.8/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Easy to use
- 💡Helpful for budgeting
- 👍Convenient rent payment
- 🚀Flexible payment schedule
- 👍Good customer service (in some cases)
Negative things
- 🐛Unreliable payment processing
- 🔍Lack of transparency
- 💬Poor communication from company
- 🔍Difficult to reach customer support
- 🤯Causes financial issues/overdrafts
- 🤬Unresponsive to user issues
Is Flex Safe?
Flex - Rent On Your Schedule appears safe based on user ratings. AppsHunter Safety Score for Flex is 96/100.
This assessment is based on 438,832 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 438,832 App Store ratings for Flex.
Is Flex Legit?
Flex - Rent On Your Schedule appears to be a legitimate app. AppsHunter Legitimacy Score for Flex is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Terrible
They paid my rent on time. They took the first payment out. I scheduled it for July 31 they took it. I wasn’t due for my second half until August 15 and I’ve already paid that and they’re already on September and it’s easy with no you know no one calling you or bothering you or anything. It’s just you can add any card that you want and you can move any card so other cards aren’t being charged by accident Terrell easy get along great company. I would recommend them to all.
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Best option when you are struggling to pay all your rent at once. I love this service it helps split the rent while still paying rent on time will definitely recommend.
I absolutely love this app and is so thankful for it!! If it wasn't for this app, I wouldn't be able to afford my day to day necessities!! Thank you flex and please don't ever go away 🙏🏽❤️
I was mad skeptical at first. But I love this app. Even when I have the money it’s cool not to have to give it all up in one day. If you are DJ get this. You never know when your next gig might cancel. God send app
Comes in clutch when you absolutely need funds for something more immediate just split your rent and make sure you have a second check coming in for that other half.
100% recommendations
Flex took my money and did not pay my property. They have not been responsive about helping figure out what is happening and I am having to take legal action. BEWARE!!
I love Flex pay and the options that they give you even when you can’t be on time they give you further options and it’s been very successful with my growth in life. Thank you.
Excellent
This app/company is a sham! Not only did they not pay my rent and accrue me a late fee, but I ended up paying a monthly Flex fee for their lack of services. If I could give zero stars I would!
Works Great
First monthly charge is more than advertised as the only way to exchange money with them is a debit card which is a percentage of your rent which if you’re splitting most likely will double your monthly fee. THIS IS THE ONLY WAY YOU CAN GOVE THEM MONEY. So it’s mandatory charge that you should consider ON TOP OF the monthly fee. Also the over charged my rent by $70 stating it was a late fee from my apartment when I paid on the 31st, early. They won’t respond to this review but I have pictures of email exchanges and vey thing for anyone interested. I even sent them my LEASE, to show them I was being overcharged and they still blamed me and said I am in control. Horrible customer service and terrible business practice to lie about monthly fees. You are better off paying a late fee for your rent and split it yourself
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I’ve been using Flex since 2024 and the split rent has truly allowed me to save money and have extra funds until the next pay period. Would recommend to anyone especially families with kids. It’s an amazing app and worth every penny.
👍🏻
I set my payments up and then, without notice, they took money I didn’t have out of my account 9 days early. I had it set up for the second payment to be on the 17th but they processed it on the 8th and now I am totally screwed.
Excelente app.
This app help a lot. I thank yall so much
This Flex plan is amazingly helpful! Especially towards building a great credit score.
The best thing tht could've ever happen in rent payments!!🙏👍
