Escambia County Bus System & Flex Transit
I am new to Florida. I do not know anyone here and have no clue which way is up or down, let alone the names of streets or even where the local Walmart is. I have used the Bus system since I have gotten here to Florida. They have been my guidance and direction here. I haven’t ever had the most kindest set of people help me in all of my years. The customer service is superb. I can not say one bad thing about this company and its employees. From the staff at the bus station for the regular buses, the staff and dispatch at Flextransit, Management, every single bus driver on both modes of transportation has been very kind and informative. Even to take time to write down bus routes and where places are located. They all are always cheerful and smiling. The buses are always on time and very clean. I have told everyone back home and anyone I encounter here, that the bus station is where it is at!! You guys have got it going on. I am more grateful than I could ever express. Thank you!!
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Abysmal
What’s the most important thing about any ride share app? Being able to get a ride. And what’s the last thing you’ll ever do on this app? Exactly that. 99.9% of the time you will get an error message, there will literally ALWAYS be an excuse for why you can’t get a ride. The other .1% of the time, your ride will be late, way too early, come to the wrong place, or drop you off late or at the wrong place.
This is what passes for “accessible transport” in this town. Meanwhile the mayor has spent millions of our tax dollars on renovating a street. It’s offensive to every disabled citizen of this city.
This is what passes for “accessible transport” in this town. Meanwhile the mayor has spent millions of our tax dollars on renovating a street. It’s offensive to every disabled citizen of this city.
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Trash
Trash worked for one week for me stay down a dirt road I guess they didn't want to drive down it called the phone number and ask them. Why wasn't they accepting my account and got hung up on
Convenient
A friend referred me to Flex Transit and I couldn’t believe they pull right up to your address. I wish they had more of these buses. I find myself struggling to set up a ride sometimes because they’re so busy. Overall 10/10 you can’t beat the price and the friendly service.
Genius idea for this town
This service is prompt, flexible and the drivers are always kind and helpful
Great people
Amazing customer service
Best idea ever!
This is a fantastic service that is very affordable! I can’t speak highly enough of this ride service. The driver was courteous and friendly and I will be using again! Definitely recommend!
