New Update a real backwards step
Constant crashing when you hit save, I would say that what used to take me 10 minutes now takes 40 minutes. The receipt function seems to be more clunky even though it hasn’t updated, and the auto receipt attachment function appears to have disappeared.
If I had a choice - I absolutely would avoid this app
If I had a choice - I absolutely would avoid this app
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Highly irritating
I have used this app for a couple of years and it is highly irritating. Half the time locks for no reason and no explanation. Clunky. Lots of steps and then just stops working - no explanation.
From Bad to Worse
Over the past 15+ years I’ve used a few expense apps. Nothing tops the incompetence of FlexiPurchase. I couldn’t think of a more perfect representation of corporate group think into inoperability. The process of over engineering whilst under delivering features should be studied as part of any business degree. The skills to create such a low functioning product whilst still having businesses force their employees to use it surely must be part of every MBA.
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Reliability
App constantly crashes including freezing when adding expense receipts or randomly closing during use , has been ongoing issue for a long time and the recent facelift to the app does not appear to have resolved the core issues just made it prettier
Latest update has ruined it
The functionality for photographing receipts has been ruined with the latest update. Please revert it to the old version that worked.
Receipt upload
Great app and simple workflow.
2 improvement suggestions:
1)Upload speed for images is very slow and there’s a risk of the upload not finishing at all.
2)There should be an ‘upload PDF’ option as well as a good part of receipts/invoices are provided as PDF
2 improvement suggestions:
1)Upload speed for images is very slow and there’s a risk of the upload not finishing at all.
2)There should be an ‘upload PDF’ option as well as a good part of receipts/invoices are provided as PDF
Temporary locked account
Whenever I log in and move between pc and mobile I get the temporary locked error. Junk app.
Can’t split GST
The process to change the GST amount is ridiculous. There is an auto-populated field which shows the GST amount. This field doesn’t give the option to simply adjust the amount which need to happen every time I purchase fruit and veg (non GST items). It’s a simple fix to an on going issue. I will change my review to 5 stars once this glitch is fixed.
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Awful App
Not a good app. Locks out frequently. MFA is a mess. Notifications don’t work. The app will say locked out contact the admin but the you can happily log in via a browser. To boot Visa’s help desk doesn’t understand the technologies they ham fisted bolted together. Visa more or less hand all cases back to our IT support, as they cannot work out what has gone wrong. This is coming from someone who sponsored this on their business and will now recommend we go back to paper.
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Needs more functionality
Great app for printed receipts, works well, but desperately needs an update to allow PDF upload for email receipts. More and more printed receipts are not available and receipts are emailed to you as a PDF.
Flexi
Terrible App. It’s a constant source of frustration.
Always logs me out and locks my account for no reason
Always logs me out and locks my account for no reason
Too complicated
Bad points
Password expires too often.
No Face ID.
Too many steps.
Good points
Usually auto links receipts to the correct expense if the receipt has already been loaded.
Password expires too often.
No Face ID.
Too many steps.
Good points
Usually auto links receipts to the correct expense if the receipt has already been loaded.
Frustrated
Hard to synch two factor verification and every month password is not recognised, so it’s reset password all over again!
Along way from being good
Always having to resent password.
Frustrating password process
I had set up to allow Face ID but this keeps dropping off and inevitably I need to reset my password, which is a nightmare through the app. Constantly get notifications saying “can’t be change right now”. Several times this has happened.
Otherwise, the app works well when you can actually get into it. Bit slow with uploading receipts, and the comments can drop off sometimes.
Otherwise, the app works well when you can actually get into it. Bit slow with uploading receipts, and the comments can drop off sometimes.
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Possibly the most painful app and platform I have used
This application is bad enough to make me consider changing all our corporate banking to another supplier. The app is difficult to use. The ability for it to link receipts to charges rarely works. When you try to mainly attach an image, you can’t actually see the image so you are taking a stab in the dark. Would strongly recommend that if they are telling you this will make corporate travel easy then run!
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Unlink Button
2nd time I’m asking for this!!!! Super frustrating!!!
The unlink button is missing (might be a bug/virus) and I can’t unlink an incorrect receipt attachment. Please rectify this issue, ty!
The unlink button is missing (might be a bug/virus) and I can’t unlink an incorrect receipt attachment. Please rectify this issue, ty!
It was good
The last update has taken away the ability to change users and now I’m locked out of accounts and locked into one account. I can’t access any others.
It was a great app for the whole process and now it’s just junk app stuck on my phone and I can’t get any banking done and no one has answered any queries when emailed!
It was a great app for the whole process and now it’s just junk app stuck on my phone and I can’t get any banking done and no one has answered any queries when emailed!
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Hopeless and clunky
Even worse after 2 factor authentication
