Not so flexible
It would be ideal if we could book the ride at least 3-4 hours before the time instead of the day before. Also, it will help when the confirmation is provided if the rider can be given options for another time slot closer to the original request instead of being forced to take a ride that is much earlier or later than the originally requested time.
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Doesn’t work
The app doesn’t function . You won’t find a booking for anything . Not even weeks in advance. It simply doesn’t work . PTV please take note
Frequent Cancellations!
Booked a few trips through the app, and they have all been cancelled a few minutes before the ride was scheduled to arrive! A waste of time! Don’t use this service at all!
FlexiRide Melton
App easy to download and booked trips. Drivers staff are ontime and always friendly and help 👌🏼😊
WORST APP
I’m updating my review of FlexiRide Melton South because I’ve realized this app is terrible! The system has been down for two days, and when I called customer service, they suggested I delete the app—big mistake. Now, I can’t log back in, and the issue still isn’t resolved. Customer service hasn’t been helpful and even comes across as passive-aggressive. The drivers are also often late, sometimes by hours, and some have been quite rude to customers. For any new customer just don’t get the app you’ll be disappointed (especially if you work and the bus was your efficient way of commuting)
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No use
I have been trying for a long time to get my booking done. This app is of no use. I have seen only one or two passengers travelling.
GREAT APP
This app is really good and reliable for people who live in places where there’s no public transport access and the booking system works really well.
Horrible
This app is terrible. Can't even make bookings anymore because they are "transporting other passengers", what happened to being 'flexible'. Terrible system, fix it!
This app doesn’t even deserve 1star but the drivers are the best !!
This is the worst app , can’t book it even a week prior , it’s a great thing to a get a booking the drivers are the best ( jaspreet , aman , don , yong, Dilraj, pareshkumar ) the best humans but the customer service people are the worst and they are the most useless people in the world and they have useless excuses and are the laziest ones ever , can’t use it during an emergency, always delayed atleast by an hour and the worst ever but the drivers make it okay
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Delaying EVERYDAY
For the past 3 weeks I have been experiencing delays almost EVERYDAY and it’s making me late to school all the time. Also there is this terrible driver called Bin (Jason) and he doesn’t even know when a rider is at the door waiting for the bus door to open. This proves how much of a terrible driver he is delaying most of his rides.
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Horrible
It is almost impossible to book a ride and even if you do the booking is almost always cancelled.
Horrible app.
Horrible app.
A driver named Don
He always come late on my booking and I'm talking hours late!!!! This is ridiculous
A driver named bin {Jason}
I have been booking FlexiRides and this driver keeps on delaying trips for up to 2 hours + if u see this driver show him this review and tell him how I feel about him thanks
Broken
This app almost never works, lots of glitches like the app will never load, maybe because the area is new but I hope they add proper transport
Worst
Not on time..Missed the train
Doesn’t work anymore
Last year the app worked perfectly, but for some reason the app broke a few months ago and the problem hasn’t resolved itself
so bad
always 20-30min late
might as well take the normal bus
might as well take the normal bus
UnSatisfied
Driver never come on time very rude and bad behaviour lazy to pick passengers and told this is not your trip we have to pick some body else
No punctuality
If you plan your journey based on flexiride, you reach your destination in next life
Good Service
Very nice Ride, clean. In time, friendly drivers and customer service.
