FluxScore User Reviews

Customer Experience

Positive experience62.9% of reviews
Neutral8.1% of reviews
Negative experience29.0% of reviews

~ Based on 62 written reviews from the US App Store.

Is FluxScore Safe?

Not enough ratings yet to assess FluxScore.

Is FluxScore Legit?

FluxScore appears to be a legitimate app. AppsHunter Legitimacy Score for FluxScore is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful company

They will cancel your insurance over issues not even to do with driving. They also like to hide their “warnings” at the bottom of their emails. They begin every email the exact same way and insert the important parts at the very bottom, as if they hope that you don’t see it. Staff on the phone are also rude. Genuinely any other company is better than this.
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Poor

The app doesn’t expand on anything you need to do when driving to improve nor does the app help and it is useless. It only tracks speed which is okay but the app itself is difficult to navigate and the company don’t help at all when contacted

Function is useful

The app looks like it was designed by a GCSE student but always works and it never over exaggerates and never had a problem

Horrible app.

Doesn’t even show your driving history correctly or show why you were given a bad score, terrible app with no explanation for anything

So slow

Everything takes so long to load. Losing the will to live waiting

Flex

Great

I love the app

It’s totally amazing and the blackbox keeps you in control thank you

car insurance

so happy with adrian flux, their app keeps me up to date with how well i’ve been driving and if i was to have an off day where i might have gone a couple miles off the speed limit, the app keeps me up to date weather my black box need charging or weather it’s too hot, i got to choose wear my black box could be fitted which was good as i could put it someone i could reach and where it won’t affect my driving. Adrian flux are cheap for first time and young drivers and they also tell me how much i would pay for a renewal on my insurance, they also tell me how much i would be saving if i was to keep up with the good driving which makes me more cautious of how i drive making sure i save my money. They’re really good with their customer services and always gives me the best advice weather it’s to do with my mileage or my payments. ive loved being with adrian flux and i will definitely recommend and renew my insurance with them again.
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Response from developer

Hi Stevie, we are absolutely thrilled to receive such a positive review. We're so glad to hear that Fluxscore has been informative and useful for you. Thank you again for taking the time to share your experience and we will make sure your comments reach our customer service team. All the best - The Fluxscore Team.

Adrian flux

Amazing company never any problems

Black box

i have been with adrian flux for 4 months now and i can say that have been amazing and especially the black box it is really understanding and very good percentage off for the renewal in the next year if you listen to the rules of the black box i am a very happy customer

Response from developer

Hi millhol, thank you for taking the time to leave us a five star review and it is great to hear about all of your positive feedback! - All the best from The Fluxscore Team

App

The app is super easy to use and manage your policy! It gives lots of information on your score, mileage and where your recent trips have been alongside having access to contact Adrian flux easily!

🙄

Decent App, have been using Adrian flux for almost a year now. However every time i want to view my score of how well i’ve driven they seem to always be making improvements to the app and to check back soon. Mostly every single time. I just want to check how well i have driven but i can’t because of this!!!
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Response from developer

Hi theaxlily, thank you for your feedback. To help us resolve your issue as quickly as possible, please contact the customer service team on the telephone number on your paperwork and we will investigate this further with you. Thanks and all the best - The Fluxscore Team

FluxScore

Very reliable and easy to install. Just finished my 1 year policy

amazing insurance company

I have been with this company for only 3 months, but so far they’ve been absolutely amazing, the customer service is brilliant, super helpful. i have a black box insurance, and i love the fact i can track my miles, journeys and they even give me weather updates! i absolutely recommend this insurance company if you need to get cheap insurance:)
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Response from developer

Hi Shilacce, thanks for leaving us a fantastic review. We truly appreciate your feedback and we're thrilled to hear that you find the app informative and useful. We will also pass on your kind words and comments to our customer service team. Best wishes and thanks again from The Fluxscore Team.

Good

Helpful easy cheapest around

Waste of time

App works fine. As a parent it is handy to monitor journeys, speed, keep track of mileage etc. I’m not sure how accurate it is regarding speed after many other reviews I have read! DO NOT believe the forecasted premium for the next year of insurance. My daughters app said her next premium would be £1400 and it’s actually turned out to be £1900 with no explanation why. On the FAQS on the app it tells you that the price it shows is accurate and then on a different page it says they are not guaranteed. Very contradicting and misleading.

There were no changes to the policy, it is not accurate or guarenteed. When questioned, Adrian Flux stated they sent out information regarding the premium increase. There wasn’t any contact at all from Adrian Flux regarding this.
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Response from developer

Hi bettyboo32, thank you for taking the time to leave a review. Under normal circumstances, the predicted renewal premium that is displayed on the FluxScore App immediately before the renewal will be offered unless there have been changes to the policy. Except for unavoidable events beyond the control of FluxScore or the broker, the predicted renewal premium is accurate and guaranteed. If you would like to discuss this further, please contact the customer service team on the telephone number on your paperwork. Alternatively, in order for us to assist you further, please direct message us at admin@itelematix.com, quoting your policy reference number. Many thanks, The Fluxscore Team.

This blackboc is horrendous and literally gives cautions for no reason

do f buy

Insurance Review

Best Black box insurance by far!! Never been happier with an insurance company. Can’t thank them enough for all there help and support.

Seems ok but could do with more detail

So far the App has worked well. Each day we get the smiley face - great driving and a reduction on the renewal.

Downside however is that when you review the journeys you get these little bits of orange that say ‘caution - watch your speed’ but it doesn’t tell you what speed was recorded so you can go back and check.

On a couple of occasions there has been a tiny bit of red - unsafe driving but again doesn’t tell you why, what speed it thinks you did vs the speed limit.

Even with the small amounts of red and orange markers the premium renewal went down the overall score was ‘Great Driving’. Hence being a bit confusing to read. This part of the app needs a bit more work. It would be great if the app incorporated a live map showing you moving around and what speed limit it thinks that part of the road is.

Overall though, so long as these blips don’t affect my daughters renewal or result in a sudden cancellation (as I’ve seen in other reviews), the app is simple and the box easy to use.
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Response from developer

Hi letmeseeyousmile, Thanks for taking the time to review the app and we really appreciate your feedback. If you would like further clarification or more information regarding the app features and functionality, please contact the customer team via the contact number listed on your paperwork and we will be happy to discuss this with you. Thanks again The Fluxscore Team.

Updates?

Hi it keeps telling me to update the app but the app is up to date?