Lost item
I once forgot my headphones on my seat during a flight from PE to JHB. I immediately reported the lost item to FlySafair, but unfortunately I was unable to recover it and did not receive any feedback.
Very Slow new app
Very Slow new app
Bag opened, items broken / stolen
I flew Safair on the 13/4 FA115 and had my checked bags broken into and items rummaged through and items either broken or stolen.
I did not have a good experience. I am hoping my next few flights are a better experience. I won’t be booking Safair in the future and def won’t recommend.
I did not have a good experience. I am hoping my next few flights are a better experience. I won’t be booking Safair in the future and def won’t recommend.
Great airline
An aamazing airline staff ate friendly and the planes clean
Great service
I would like to sincerely express my appreciation for the two incredible flight attendants on Flight FA101 from Johannesburg to Cape Town on Saturday, 21 February (08:40–11:00).
Itara Taygon and Rorisang were absolutely amazing with my autistic son on his very first flight. They were patient, gentle, and incredibly kind. They went out of their way to make him feel safe and comfortable, which meant more to me than I can express.
As a parent, flying can be stressful, especially when your child has special needs. But because of these two wonderful ladies, our experience was calm, positive, and truly memorable. Their compassion and professionalism made all the difference.
Thank you for turning what could have been a stressful experience into a beautiful first-flight memory for my son. FlySafair is very lucky to have such caring staff members.
Itara Taygon and Rorisang were absolutely amazing with my autistic son on his very first flight. They were patient, gentle, and incredibly kind. They went out of their way to make him feel safe and comfortable, which meant more to me than I can express.
As a parent, flying can be stressful, especially when your child has special needs. But because of these two wonderful ladies, our experience was calm, positive, and truly memorable. Their compassion and professionalism made all the difference.
Thank you for turning what could have been a stressful experience into a beautiful first-flight memory for my son. FlySafair is very lucky to have such caring staff members.
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