Form Health User Reviews

Name: Form Health
Rating: 4.2 (520 reviews)

Form Health

FormHealth

🌟 Lifestyle

💪 Health & Fitness

Customer Experience

Positive experience24.1% of reviews

Neutral8.6% of reviews

Negative experience67.2% of reviews

~ Based on 58 written reviews from the US App Store.

Is Form Health Safe?

Form Health appears mostly safe based on user ratings. AppsHunter Safety Score for Form Health is 83/100.

This assessment is based on 520 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.0% of ratings point to a safe experience

4.0% of ratings suggest some concerns

16.0% of ratings point to a risky experience

~ Based on 520 App Store ratings for Form Health.

Is Form Health Legit?

Form Health appears to be a legitimate app. AppsHunter Legitimacy Score for Form Health is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Worst Health App

This has probably been the WORST HEALTH APP I have ever experienced. Absolutely zero communication absolutely zero notifications of any kind. Compared to other health apps out there right now who are immediately responding to you same day - who are on top of everything - who are consistently updating you on every single step - form health app has some serious upgrading to do. I asked for my $149 refund and I still have not received a single response on their chat and via email. A whole week and a half has gone by and still nothing. I have not even gotten to the point of an appointment. I would not recommend this app to anyone. Go with RO or with Hers - who actually take your money and make it worth while. FORM HEALTH GETS NEGATIVE STARTS!

Tabstabster

21 days ago

Response from developer

Thank you for sharing this feedback. Please reach out to billing@formhealth.co so that a member of our team can assist you directly and promptly.

the app is very buggy

I cannot schedule appointments several days after registration. called CSR, not fixed.

Will222222

a month ago

My nausea was dismissed and the dr and NP didnt care

I was experiencing nausea and I wanted the doctor and nurse practitioner to care about my symptoms and what I was experiencing with the nausea. The nausea was all the time and didn’t seem to go away.

Star Wars 321345

a month ago

Horrible App

Amateurish, not integrated with any health or fitness aps. Very out of the box and hastily put together to boot. Saw better things built out of my college classes

bobolmg

a month ago

Lack of a 1-800 number: very long onboarding

Compared to Ro, not very proactive in the onboarding process. Call One Medical to transfer primary care files and it would take 15-30 days. On customer support, there is a self-checkout for medical records. When attempting to upload to the Form Health link through numerous back and forth chats over two weeks, discovered that you cannot upload files larger than 10MB and zip files are not allowed. Form Health doesn’t feel like it’s ready for prime time. It’s a shame that my employer has selected Form to be its sole GLP-1 management service. The lack of being able to talk to a real human is disconcerting for healthcare.

grehce

2 months ago

Response from developer

Thank you for letting us know about your challenges, we recognize your frustration. Our goal is to always provide a high quality and streamlined experience. Please reach out to info@formhealth.co so a member of our team can assist you directly.

No Sync with Apple Health

FORM as a service is fine. My insurance requires it for a prescription, and the humans have been great. My complaint is they send you a scale to make sure your weight is accurate, and the scale syncs directly to FORM, but there’s no way to sync back to Apple Health. I’m okay with them insisting on using their scale but it’s terribly annoying that I can’t easily get my weight data into Apple. This is a straightforward integration missing from the FORM app.

Jayborg

2 months ago

Response from developer

Thank you for taking the time to share your feedback with us, we appreciate it. It has been shared directly with our product team who are always looking for ways to improve the patient experience.

It's a trap

Form health is a trap. Their business model is minimizing GLP-1 medications spendings for your employer. Your health is not a priority at all. They just pretend they are helping by intrusion into your private life. Form Health is holding you hostage just because your employer decided to try saving money, not even because you made this decision. And moreover, I expect Form Health does not even actually saving money for the employer, because Form services do cost money.

You_know_who_6529

2 months ago

Response from developer

We appreciate your feedback. Our goal is to always provide the best and safest care for our patients. Form Health clinicians are experts in weight management and work with you to develop a personalized plan that will help you reach your weight and health goals. We take your concerns seriously and value your feedback. If you have further feedback or would like to speak to our team directly, please reach out to info@formhealth.co and a member of our team will be happy to assist you.

Buggy app

On e they get you in, app stops working. No way to schedule appointments. Won’t prescribe auto refills. Would abandon if employer insurance allowed.

Avi111223

3 months ago

Awful App

The worst app possible. Can’t even upload anything

Berg5

3 months ago

Crippling app

Hard to schedule, impossible to get email notifications, hard to use the app, and unhelpful responses from the form health team

yarboa1900

3 months ago

Kaci, Chivas and Lara

Form Health is great. So thankful I was referred to them. I am so thankful for my Medical team.. Kaci, Chivas and Lara.
They are so caring, understanding, supportive, and always there for me. I mess up regularly, but they are right there to get me back on track.. again and again.
If you haven’t tried Form Health, you’re missing out.

Cindy63!

3 months ago

Response from developer

Thank you for sharing this feedback with us, we're so happy to hear that you're enjoying your experience with you Care Team and wish you continued success.

Recent updates make rescheduling impossible

What ever they did on the most recent update the rescheduling is impossible to do. The screen won’t pop up and stays stuck at the bottom of the screen with no way to bring it up. Makes me have to make several attempts to reschedule because of how long support services takes to respond to reschedule requests.

cdmercier

4 months ago

Basic

The app itself is ok. The camera is faulty in the app so I end up taking the pictures of my food then uploading in the app. Sometimes the camera in the app will fail to upload the image so you have to upload a picture from your camera roll. The one common sense feature I would think the app could do is allow you to go back and add pictures when you didn’t get to put in a food log entry. Since the camera in the app is unreliable, I just take the pictures of my food and log the food entries later, but life happens- you get busy or forget. If I forgot to upload my Monday food log entry then I should be able to add it in..

Dandan576

4 months ago

Response from developer

Thank you for sharing your feedback with us, we apologize for any inconveniences you have run into. We're always looking to improve our app to make it most useful to our patients so we will pass this information along to the correct team. If you continue to have trouble, please email help@formhealth.co and our team will assist you.

No response for over two weeks after $200 fee paid

I paid $200 to begin with my care team and after two weeks have not heard anything and has no care team. Like a scam

Jdbdhdjdhdbsisbejd

4 months ago

Awful response times

I paid a month ago and they take forever to respond and process everything. I have to constantly message them for updates and they don’t provide any on their end. Really awful company to work with

Saado2345

5 months ago

Form health is awful

Bad app usability, impossible to find anything, shows notifications when there are none. Oh, and form health is ethically bankrupt and should be out of business but hey, their app is also just bad.

Ellerain

5 months ago

Horrible App / Avoid at All Costs

I am being forced to use this Alp given my employers insurance plan. This app is truly horrible. It provides zero agency on users to make or adjust their appointments. It has horrible ui/ux and overall functionality. Truly awful experience. Avoid if you can.

Comicnerd1988

6 months ago

Shameful and Predatory

Prime example of what’s wrong with the healthcare system. This app that tracks your web usage outside the app and shares your info with third-party vendors because the company isn’t even equipped to handle data storage for things like scheduling and health tracking in-house. Yet here they are being redundant gatekeepers for something your PCP is already qualified to advise you on.

Let’s call this what it is: another predatory business acting as a guardrail for employers at the expense of patient health. Our kids will be watching documentaries about places like this 20 years from now wondering how we tolerated stuff like this.

Omega80000

6 months ago

Response from developer

Thank you for sharing your feedback, Form Health clinicians are experts in weight management and our goal is to always provide the best and safest treatment plans. If you have questions about our app, please reach out to help@formhealth.co.

Unethical

UPDATE: I’m paying 4x what I was paying when I had access to one of the best hospitals in the country.

I am required to use this program and replace doctors I love just to maintain access to medication I’ve used for over 5 years. I’ll adjust my rating if the program is better than the clinicians I already like and trust, but this business model is unethical and at this time it’s interrupting my care and creating a ton of work for me. Without FormHealth I lost 50lbs and my entire medical team is happy with my current weight, but intake is all about STARTING a journey. This is exhausting and predatory.

Haberdasherie

6 months ago

Response from developer

Thank you for sharing your feedback with us. Our goal is to always provide a high quality experience, and we recognize your frustration. We've recently made changes to our app to improve the experience and the latest version can be found via the App Store. If you have further questions or concerns, please reach out to help@formhealth.co and a member of our team will assist you.

Terrible

This app is terrible and the company seems to be horribly managed. I think employees switch add this as their forum as a way to no longer cover GLP-1 medications.

Nope871