Form Health User Reviews

Top reviews

Kaci, Chivas and Lara

Form Health is great. So thankful I was referred to them. I am so thankful for my Medical team.. Kaci, Chivas and Lara.
They are so caring, understanding, supportive, and always there for me. I mess up regularly, but they are right there to get me back on track.. again and again.
If you haven’t tried Form Health, you’re missing out.
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Response from developer

Thank you for sharing this feedback with us, we're so happy to hear that you're enjoying your experience with you Care Team and wish you continued success.

Recent updates make rescheduling impossible

What ever they did on the most recent update the rescheduling is impossible to do. The screen won’t pop up and stays stuck at the bottom of the screen with no way to bring it up. Makes me have to make several attempts to reschedule because of how long support services takes to respond to reschedule requests.
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Response from developer

Thank you for sharing your feedback with us and for letting us know about your challenges. We're always looking to improve our app and apologize for any inconvenience. If you continue to have trouble, please email help@formhealth.co and our team will assist you.

Basic

The app itself is ok. The camera is faulty in the app so I end up taking the pictures of my food then uploading in the app. Sometimes the camera in the app will fail to upload the image so you have to upload a picture from your camera roll. The one common sense feature I would think the app could do is allow you to go back and add pictures when you didn’t get to put in a food log entry. Since the camera in the app is unreliable, I just take the pictures of my food and log the food entries later, but life happens- you get busy or forget. If I forgot to upload my Monday food log entry then I should be able to add it in..
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Response from developer

Thank you for sharing your feedback with us, we apologize for any inconveniences you have run into. We're always looking to improve our app to make it most useful to our patients so we will pass this information along to the correct team. If you continue to have trouble, please email help@formhealth.co and our team will assist you.

No response for over two weeks after $200 fee paid

I paid $200 to begin with my care team and after two weeks have not heard anything and has no care team. Like a scam

Awful response times

I paid a month ago and they take forever to respond and process everything. I have to constantly message them for updates and they don’t provide any on their end. Really awful company to work with

Form health is awful

Bad app usability, impossible to find anything, shows notifications when there are none. Oh, and form health is ethically bankrupt and should be out of business but hey, their app is also just bad.

Horrible App / Avoid at All Costs

I am being forced to use this Alp given my employers insurance plan. This app is truly horrible. It provides zero agency on users to make or adjust their appointments. It has horrible ui/ux and overall functionality. Truly awful experience. Avoid if you can.

Shameful and Predatory

Prime example of what’s wrong with the healthcare system. This app that tracks your web usage outside the app and shares your info with third-party vendors because the company isn’t even equipped to handle data storage for things like scheduling and health tracking in-house. Yet here they are being redundant gatekeepers for something your PCP is already qualified to advise you on.

Let’s call this what it is: another predatory business acting as a guardrail for employers at the expense of patient health. Our kids will be watching documentaries about places like this 20 years from now wondering how we tolerated stuff like this.
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Response from developer

Thank you for sharing your feedback, Form Health clinicians are experts in weight management and our goal is to always provide the best and safest treatment plans. If you have questions about our app, please reach out to help@formhealth.co.

Unethical

UPDATE: I’m paying 4x what I was paying when I had access to one of the best hospitals in the country.

I am required to use this program and replace doctors I love just to maintain access to medication I’ve used for over 5 years. I’ll adjust my rating if the program is better than the clinicians I already like and trust, but this business model is unethical and at this time it’s interrupting my care and creating a ton of work for me. Without FormHealth I lost 50lbs and my entire medical team is happy with my current weight, but intake is all about STARTING a journey. This is exhausting and predatory.
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Response from developer

Thank you for sharing your feedback with us. Our goal is to always provide a high quality experience, and we recognize your frustration. We've recently made changes to our app to improve the experience and the latest version can be found via the App Store. If you have further questions or concerns, please reach out to help@formhealth.co and a member of our team will assist you.

Terrible

This app is terrible and the company seems to be horribly managed. I think employees switch add this as their forum as a way to no longer cover GLP-1 medications.

Avoid if possible.

Really horrible app with horrible user UI/UX interface. Doesn’t allow users proper control of their own account settings. Changing anything in personal profiles is a burden. Their message feature lacks basic functionality that you think would be implemented for a med health app.

Needs work

As someone who has used multiple apps to track food,Weight etc this is lacking in many ways.
To track food- an app should reflect what exactly and nutritional info and serving amounts one has consumed.
On a positive note - love that I can use multiple devices to log info.

Unethical

I am required to use this program and replace doctors I love just to maintain access to medication I’ve used for over 5 years. I’ll adjust my rating if the program is better than the clinicians I already like and trust, but this business model is unethical and at this time it’s interrupting my care and creating a ton of work for me. Without FormHealth I lost 50lbs and my entire medical team is happy with my current weight, but intake is all about STARTING a journey. This is exhausting and predatory.
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Services are great, app is not ideal

I really enjoy the services offered through the nutritionist and the doctor. The app is good if you're uploading meal pictures otherwise it's hard to use. You can't see individual weight logged unless you're online on web. It's hard to upload files and labs too.

Understaffed and un responsive

This service is severely understaffed I am using them because of my employers health plan and have been without an MD assigned to me for a month. Every time I ask the support eta for when it will be fixed they say the next day and there is never any action. Do not use this service if you have any choice
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App works just fine, program is great

I have gotten wonderful support from my team and have had no issues with the app. I was surprised to see the current Meh rating. I’ve worked with Form for 8 months now and plan to continue to do so as I get closer to my health objectives. I’m down 40 lbs, my broken foot has finally healed, plantar fasciitis is gone, my labs look great. I couldn’t be happier, for me this company is a great fit.
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Form Health

Wonderful people and staff to help. The app helps you be more aware of your foods and how to balance to loss weight

Go to Mochi!

I would not use this app. My fertility doctor recommended me this app and it’s overpriced. The app to use it is $199 for activation and then you schedule an appointment with a dietician and a medical doctor. I’ve had them cancel my appointments twice. One was not even 6 hours before it was scheduled. I was tired of constant cancelled appointments. Then they charge you more than the competition for the medications. $199 for Wegovy and $349 for Zepbound a month. That’s insane! It’s cheaper through Mochi for the medication and they see you faster. Not recommended. I felt like I got ripped off. Thanks for the new scale. Lost 10 lbs without your team on WW.
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App is good, program is okay

I joined this app out of recommendation. I was hesitant to try. I've been on these apps that are supposed to encourage you to eat healthily and exercise. I've been on this app since December 2023 and I slowly lost weight but still in a rut. I recently canceled my program because it was starting to become less encouraging. I may go back but I think taking control of my own path for now is the best.
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Cumbersome and outdated service

I was forced to use this service after my medication was denied by my insurance. I went through reputable medical providers prior to finding out about Form I had to wait for Form to process my information. I will review this and provide updates after I get an appointment.