francesca's User Reviews
Customer Experience
~ Based on 71 written reviews from the US App Store.
What users say
Summarized from real user reviews of francesca's. Based on 815 reviews and a 4.4/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 💕Cute stuff!
- 🛒Convenient and easy to use
Negative things
- 🐛Glitchy and buggy
- ⚠️Doesn't work properly
- 🔍Terrible navigation and search
- 💰Prices different on app vs website
- 📦Cart issues - items disappear or reappear
Is francesca's Safe?
francesca's - Women's Boutique appears safe based on user ratings. AppsHunter Safety Score for francesca's is 87/100.
This assessment is based on 815 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 815 App Store ratings for francesca's.
Is francesca's Legit?
francesca's - Women's Boutique appears legitimate, with a few gaps. AppsHunter Legitimacy Score for francesca's is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app has been “under construction” for over a year now.
I always check on it everyone once in a while, but the app has been "under construction" for over a year now. I would love to see this finished please.
As of June 2025, the app still says “under construction” and redirects you to their website. It’s been about 1.5-2 years of this now.
I love shopping at Francesca’s but am incredibly frustrated that the app has not been functioning for over a year now. Every few months i’ll redownload it to check, but when I open it, it still says “under construction.” Very frustrating.
It’s been months! I’m shocked this isn’t working still :(
Will the app ever work again? It’s been over a year
Hi I was wondering when your app was coming back to the App Store?, it seems like the app has been down for a while now please bring it back I miss it :(
They shut this app down I guess. All I get is the same message has been appearing for MONTHS telling me to go to their store website. Girl no.
there is nothing there- it says check the site…
The app has been unusable for several months.
Every time I try to get in it says they it is under construction and to use the website but it has said that for the past 5 months and I really want order from the website
I love getting all of the clothes & accessories here! And always have. But when using the app, it never really loads the page when you try to go to a certain section or category of clothes you're shopping for in, for instance, a clearance page. Even searching a particular item doesn't match up either. Which is why I resort to shopping the Francesca's website instead. It's gone way too long for the app to start working again. Every time I redownload it, it still says "still under construction" sort of thing which means they've not yet fixed anything for past 3 years
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Downloaded this app months ago when it was still being worked on, almost a year later it’s still not able to be used.
App is always under construction 🤦🏽♀️
Will this app ever be fixed
The app has been “under construction” for over a year and the website is exhausting to use.
It’s still under construction for 2 years I can’t even open the app at all
I’ve had this app for about a year now and it’s constantly saying that construction is on the way and then they’re rebuilding the app. In my whole time having it, I have never been able to even log on.
Not sure why but this app doesn’t work and just leads you to their website. I’ve waited for it to come back but now it’s annoying just having an app that doesn’t work on my phone. Deleting.
The app has been “under construction” for over a year now and you can only use the website.
