Does not work for Pickup orders or Delivery
I tried multiple times different occasions and different accounts. This app will let you make an entire grocery list and then when you checkout it gives you an error code and your order is cancelled. Handy to know what's at Freds through the app but it's totally inconvenient for the pickup option.
Solid, useful app
I use the Shopping List every trip, and use the digital coupons and look at sales. It’s a solid app usually. Sometimes it glitches when they update new features. Must delete and re-download app to refresh.
Change App Icon Back
The app icon no longer supports dark mode, forcing this retina burning red background.
Bad app icon change
Really dumb to remove the Fred Meyer F and replace it with the generic Kroger logo. I have two Kroger-owned stores in my area, Fred Meyer and QFC. This makes differentiating between the two apps for the different stores more difficult.
Unusable
Can’t search any items. Unusable app
App needs work
The app needs better search up options. You’ll type something simple like “button up long sleeve” and it’ll pop up material items? Just the searching up needs some serious work. Also when making a pick up order, the app will glitch out and you have to restart your entire order. Also it’ll glitch when you are trying to make an order and you can’t add anything to your cart.
Show more
Updated App
I am really liking you new app update. It is very easy to search for items and fast. It will be easy to check out sales, coupons and what is needed for my shopping list.
Stopped Working
I used this app for years and over the past few months it has deteriorated rapidly. Slow, stops working mid shopping which is such a waste of time. Please fix so I can go back to pickup shopping. This forces me to shop elsewhere for pickup groceries.
App not working at all
This app used to work well, now does not work. Trouble loading page. I can still see my info, but cannot browse or see history etc.
Fred Meyer IPhone App
You continually show items as in stock that haven’t been in stock for a week per store staff. The search engine is garbage. I have never experienced such a poorly coded search engine in my life!
Shopping List broken
The main reason I use the app is to clip digital coupons and use the shopping list when I’m in the store. The past two or three years you keep messing with the shopping list. It used to be good and then you keep messing with it. Two weeks ago another annoying change/glitch, half of the items on my list no longer show a picture and do not list the aisle. A shopping list is simple and you keep trying to make it complicated. Take it back to the version of three years ago! Yes, I have the updated app.
Show more
You broke what was working
We spend thousands of dollars a year at Freddie’s, and this app experience is causing us to shift our shopping to Trader Joe’s, in addition to their prices being better. Every change made to the app in the last year has been from fine to terrible. Shopping list barely works at all, and the app glitches and fails constantly. Whatever corners were cut to put out this shoddy tech are going to cost customer dollars in the long run.
Show more
Poor performance
On an iPhone 17 pro max this app is laggy. It takes a full 30 seconds from tap to load all the bloat they shoved into this thing. Search is even slower. It’s like 2004 Google slow. It’s like YouTube from 2008 on 3G slow.
Online shopping
Must buy 5
Doesn’t work for me. I am one person and I have limited storage space. I don’t buy 5 of any one thing so I have to keep track by item and I rarely get it right.
Doesn’t work for me. I am one person and I have limited storage space. I don’t buy 5 of any one thing so I have to keep track by item and I rarely get it right.
Won’t work in store
The app is fine but I cannot use app in most of the treasure valley stores w/ my older iPhone
Don’t you want people shopping in your store?
I can no longer use your app to shop in your store. I can make a cart to be delivered or picked up, but if I want to actually shop and maybe buy something extra that catches my eye, your app makes it a struggle. Please, consider, people still like to go into a store and shop.
Worst App and horrible management.
Finally dumped this app and placed my pickup order with another store. I’m fed up with being shorted on items that I paid for and receiving damaged items and moldy boxed wine that I never got reimbursed for! It was great when I 1st signed up a couple of years ago and then it all went to hell. Yesterday when I tried to place a pickup order, the app would not accept my EBT PIN!! That was the last straw and I’m not going to waste yet another hour trying to understand a heavy foreign accent while dealing with the constant incompetence of this company from every level. I really don’t know if it’s just this specific store, or if All of Kroger/Fred Meyer’s is this bad, but I’m going to give another store a chance at actually doing right by their customers.
Show more
app doesn’t allow me to order
App doesn’t allow me to order. Called customer service after receiving an error code with no information and was told I need to shop physically in store to build a purchase history before being able to order online. Horrible level of friction for a delivery app.
Love the convenience, hate the app
Love ordering the groceries for pick up. Hate the app when it’s time to check-in. Seems to need constant updates and I often have to call the store to check in.
Worse & worse
Every update is worse than the one before. The list functionality became a nightmare last year. Now it’s totally unusable. Here’s a new bug: when shopping with a list sorted for ascending aisle order, the list has aisles 10-19 BEFORE aisle 2 because of a rookie programming error that is sorting on the most significant digit.
Is this app now just AI slop? Please get a competent human programmer to do it right!!
Is this app now just AI slop? Please get a competent human programmer to do it right!!
Show more
