App not working at all
This app used to work well, now does not work. Trouble loading page. I can still see my info, but cannot browse or see history etc.
Fred Meyer IPhone App
You continually show items as in stock that haven’t been in stock for a week per store staff. The search engine is garbage. I have never experienced such a poorly coded search engine in my life!
Shopping List broken
The main reason I use the app is to clip digital coupons and use the shopping list when I’m in the store. The past two or three years you keep messing with the shopping list. It used to be good and then you keep messing with it. Two weeks ago another annoying change/glitch, half of the items on my list no longer show a picture and do not list the aisle. A shopping list is simple and you keep trying to make it complicated. Take it back to the version of three years ago! Yes, I have the updated app.
Show more
You broke what was working
We spend thousands of dollars a year at Freddie’s, and this app experience is causing us to shift our shopping to Trader Joe’s, in addition to their prices being better. Every change made to the app in the last year has been from fine to terrible. Shopping list barely works at all, and the app glitches and fails constantly. Whatever corners were cut to put out this shoddy tech are going to cost customer dollars in the long run.
Show more
Poor performance
On an iPhone 17 pro max this app is laggy. It takes a full 30 seconds from tap to load all the bloat they shoved into this thing. Search is even slower. It’s like 2004 Google slow. It’s like YouTube from 2008 on 3G slow.
Online shopping
Must buy 5
Doesn’t work for me. I am one person and I have limited storage space. I don’t buy 5 of any one thing so I have to keep track by item and I rarely get it right.
Doesn’t work for me. I am one person and I have limited storage space. I don’t buy 5 of any one thing so I have to keep track by item and I rarely get it right.
Won’t work in store
The app is fine but I cannot use app in most of the treasure valley stores w/ my older iPhone
Don’t you want people shopping in your store?
I can no longer use your app to shop in your store. I can make a cart to be delivered or picked up, but if I want to actually shop and maybe buy something extra that catches my eye, your app makes it a struggle. Please, consider, people still like to go into a store and shop.
Worst App and horrible management.
Finally dumped this app and placed my pickup order with another store. I’m fed up with being shorted on items that I paid for and receiving damaged items and moldy boxed wine that I never got reimbursed for! It was great when I 1st signed up a couple of years ago and then it all went to hell. Yesterday when I tried to place a pickup order, the app would not accept my EBT PIN!! That was the last straw and I’m not going to waste yet another hour trying to understand a heavy foreign accent while dealing with the constant incompetence of this company from every level. I really don’t know if it’s just this specific store, or if All of Kroger/Fred Meyer’s is this bad, but I’m going to give another store a chance at actually doing right by their customers.
Show more
app doesn’t allow me to order
App doesn’t allow me to order. Called customer service after receiving an error code with no information and was told I need to shop physically in store to build a purchase history before being able to order online. Horrible level of friction for a delivery app.
Love the convenience, hate the app
Love ordering the groceries for pick up. Hate the app when it’s time to check-in. Seems to need constant updates and I often have to call the store to check in.
Worse & worse
Every update is worse than the one before. The list functionality became a nightmare last year. Now it’s totally unusable. Here’s a new bug: when shopping with a list sorted for ascending aisle order, the list has aisles 10-19 BEFORE aisle 2 because of a rookie programming error that is sorting on the most significant digit.
Is this app now just AI slop? Please get a competent human programmer to do it right!!
Is this app now just AI slop? Please get a competent human programmer to do it right!!
Show more
Tons of ads
It’s ok to have tons of ads in such an application, but recently they’ve started taking a form of a popup that I need to manually close before I can view The Items They Want To Sell To Me. It is a very savvy business decision to make me use their store LESS and I’m happy for them.
Payment options are limited.
They need to get Apple Pay for quick and convenient shopping experience.
Update is bad!!!!!
I use this for coupons and my grocery list. The old version had it so you could expand or collapse your list, why would you remove that? It takes up so much space. I want to be able to see more than one item on my list at a time. I dont need to see the pics of my stuff.
Secondly, it used to be red with white font for the aisle numbers, but now it’s light blue, hard to see on the white background. Please fix it!
Secondly, it used to be red with white font for the aisle numbers, but now it’s light blue, hard to see on the white background. Please fix it!
Show more
Absolutely Horrible…
I never leave app reviews but this app has gotten progressively worse over the past several months where it is basically useless now (same with the QFC sister app). They completely ruined the list function. I always used to sort by aisle descending when I was at the store. Now the sorting doesn’t work at all. Things seem to be in some random order. And for some reason they added thumbnail images for every item which makes it even clunkier.
And today, I noticed my saved lists were ALL GONE, except for the “active” one. I had a few lists saved that I depend on for events we host each year. GONE!!! 🤬
I have no idea what’s going on with their dev and QA (if they have one) teams but this is ridiculous!
And today, I noticed my saved lists were ALL GONE, except for the “active” one. I had a few lists saved that I depend on for events we host each year. GONE!!! 🤬
I have no idea what’s going on with their dev and QA (if they have one) teams but this is ridiculous!
Show more
Buggy and Unusable for Pick Ups
I was hoping to place a pick up order, but everytime I add my address it says “Error updating address, try again later.” I’m unable to add my CC because it says the CVV is “too short” when it’s 3-digits, and the field to input says it needs to be 3-4 digits. Then it was saying Idaho is not a valid state. I finally gave up and placed an order with Super 1, which was much easier, faster, and straight forward than trying to work around and hunt for items on this buggy app.
Show more
The worst shopping app available
The search feature is useless. Need shoes? Nope, but we will show you a variety of socks and underwear. Need zip ties? Nope, how about belts instead? If you need something, just hope the algorithm just happens to pop it up in an unrelated search
List Function has been destroyed
I honestly don’t understand how you took a feature that functioned so well and completely decimated it.
When you check an item as completed, it reorganizes the entire list so you have to exit out and go back in.
There are ghost items that show up without images for the product (which are already shown in the list) that cannot be removed no matter what you do. The setting feature to remove all items from list does not work. I have to reset the list using the website on my computer, which is phenomenally annoying.
And why did the list need to get buried under the cart. On old versions of the app the list was accessible from an icon on the main screen.
can we go back 5 version and get the functioning app back instead of this trash??
When you check an item as completed, it reorganizes the entire list so you have to exit out and go back in.
There are ghost items that show up without images for the product (which are already shown in the list) that cannot be removed no matter what you do. The setting feature to remove all items from list does not work. I have to reset the list using the website on my computer, which is phenomenally annoying.
And why did the list need to get buried under the cart. On old versions of the app the list was accessible from an icon on the main screen.
can we go back 5 version and get the functioning app back instead of this trash??
Show more
FM JUNKY WE QUIT! shopping at Safeway now.
Apparently there is no one in the Fred Meyer realm that can help anyone with this app. This app used to be one of the best now it is worthy of the sewer. You would think someone at Fred Meyer corporation would know how to operate this app and be able to help people with it. But that’s not happening. There is no one in any of the Fred Meyer stores that I go to that knows how to operate the app. Who did they hire to create this update? It is garbage and there is no one available to help…. Welcome to Western Washington.
Show more
