Freddy’s User Reviews

Freddy’s
Freddy’s
Freddy's Frozen Custard & Steakburgers

Customer Experience

Positive experience51.8% of reviews
Neutral7.0% of reviews
Negative experience41.2% of reviews

~ Based on 517 written reviews from the US App Store.

What users say

Is Freddy’s Safe?

Freddy’s appears safe based on user ratings. AppsHunter Safety Score for Freddy’s is 98/100.

This assessment is based on 119,157 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 119,157 App Store ratings for Freddy’s.

Is Freddy’s Legit?

Freddy’s appears to be a legitimate app. AppsHunter Legitimacy Score for Freddy’s is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yo

The milk shake is amazing (I’m larping) but I love you Freddys ;) - Brody

Rewards difficult to redeem

Food great!! It is difficult to redeem a reward in the order 😭

My GO2

I always pick Freddy’s! It’s SO MUCH better than anywhere, and I feed my family of 4 for about 46$ and that’s cheaper than us going to a McDonald’s these days!! Way to go, keep it up! I’ve been so happy with the food every time. And my picky 8 year old is always finishing his meals as well! Win win all the way around
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Rewards expire before you can use them

Ordering online is very convenient, but the rewards points expire very quickly - typically before I can accumulate enough to use them. Other fast food stores do not expire their rewards points as aggressively, and I really don’t understand why Freddy’s has chosen to do it this way - it really undermines the rewards program.
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Nice and quick

🤗

Dine In

Quick, easy, friendly, efficient and when my order was wrong they quickly fixed the meal with interest.

My family appreciated that since it was 7 people at the time. Thank you!

Amazing

Freddy’s is amazing

Great service

Freddy’s has great customer service every time. I was sad when it closed down very excited that it’s back in Victoria my family enjoys eating there every Friday night.

Customer service is no help

I had an issue and I had reached out to customer service multiple times. No one would respond ever and they never helped me. They don’t see very customer oriented and I won’t use the app any longer now.

Great food

Great food as always. The app glitches sometimes.

Terrible app

Constant login issues, great user interface for ordering, terrible interface for login/support issues.

Online ordering

Love how you can easily order a previous order!

What happened to this app?

Use to work fine. Now it doesn’t recognize my password. I change it and still nothing. Then when it does work, it constantly kicks you out of the app and it won’t re open

Great 🙂

Always fresh. Customer service is great. So rare these days, but Freddy’s does it right

Order for table service.

Why can’t you order to eat in the restaurant? Only App options are Delivery or Carry Out. The other fast food guys have this option in their Apps.

Dine in on the app

Everytime I use the app, it will not let me choose to dine in. It is a bit inefficient when I want to order in transit so that I can still eat in the dining room and enjoy the cool ambiance and still be able to meet my commitments on time. Could you update the app to accommodate this feature or tell me why the company chooses not to have it?
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Fresh

Always fresh, employees are always kind.

One of my favorite places to eat

I love the food here , the custard is great, burgers are amazing , love the cheese curds as well .

Easy to use

The app is easy to use just wish on the drinks for the tea and lemonade. We can go half-and-half like a Arnold Palmer

Love Freddie’s

Best burgers and fries