Comparison

Firehouse Subs vs Freddy’s

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Firehouse Subs

Order your favorite subs ahead of time for faster pickup. Discover new menu items and browse nutritional information. Earn points with every purchase to redeem for free food rewards.

Highlights
  • Mobile ordering for select locations
  • Exclusive mobile rewards
  • Menu exploration with descriptions
  • Nutritional information access
  • Restaurant locator
  • Loyalty program for free food
Features
Currently charting
Read full description

Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app! Specific features include: • Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. • Stay In The Loop: Stay informed on new rewards, products, and more. • Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time. • Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled. • Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!

About

Freddy’s

Easily find nearby locations, customize and order your favorite meals for pickup or delivery. Save past orders and join a loyalty program to earn points for free food.

Highlights
  • Order ahead for pickup or delivery
  • Customize food orders
  • Save favorite and recent orders
  • Earn points for rewards
  • Redeem points for free food
  • Secure payment options
Features
Read full description

• Quickly find your nearest Freddy’s and order ahead for carry-out, delivery or dine-in. Easily customize your Freddy’s favorites like our famous cooked-to-order steakburgers and fresh & creamy frozen custard. • Choose the toppings you want, add a side and a drink, and get your order just the way you want it. Save your favorite orders and view recent ones for fast, efficient reordering. • Join Freddy’s Rewards and earn 10 points for every dollar you spend. Collect points and cash them in for free Freddy’s. Track your point total, view the rewards you have available to redeem, and see how many more points you need for bigger rewards. • Securely save your payment information for easy checkout with a credit card or gift card. • Download the Freddy’s app for fast, easy ordering and join Freddy’s Rewards to start earning points today!

Screenshots

Firehouse Subs4 screens
Freddy’s4 screens

Verdict

The call

The clearest difference is monetization model: Freddy’s at free against Firehouse Subs's free with in-app purchases. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Firehouse Subs against 4.9 for Freddy’s. Both are backed by a comparable volume of ratings — 193K and 123K respectively. Written reviews are what separate them: 60% of Firehouse Subs's written reviews are positive against 53% of Freddy’s's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. Both last shipped on October 22, 2026.

Scorecard1 real difference · 10 level
Firehouse Subs versus Freddy’s: the parameters behind the verdict, then further details
ParameterFirehouse SubsFreddy’s
PriceFreeFree
Rating4.9 (193K ratings) — better4.9 (123K ratings)
Positive reviews60.3% of reviews — better52.9% of reviews
Number of ratings193K — better123K
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#72 — better#102
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.1 — better15.6
Further details — not scored
Size64 MB46 MB
Age rating12+4+
DeveloperFirehouse Restaurant Group, Inc.Freddy's Frozen Custard & Steakburgers

Customer experience

Firehouse Subs

All ratings187,254 ratings
Positive98.7%
Neutral0.7%
Negative0.6%
Written reviews863 reviews
Positive60.3%
Neutral8.2%
Negative31.5%

Freddy’s

All ratings122,549 ratings
Positive97.3%
Neutral1.1%
Negative1.6%
Written reviews544 reviews
Positive52.9%
Neutral7.0%
Negative40.1%

User reviews

Firehouse Subs

From 193K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient for ordering ahead
  • 👍 User-friendly interface
  • 👍 Customizable orders
  • 👍 Friendly staff

Room to improve

  • 🐛 App crashes and glitches
  • 🐛 Rewards system issues
  • 🐛 Inconsistent order accuracy
  • 🐛 Slow processing times
  • 🐛 Confusing navigation

Freddy’s

From 123K App Store ratings

What we love

  • 🍔 Great food
  • 💰 Good deals and rewards
  • 🍦 Delicious custard
  • 👍 User-friendly app

Room to improve

  • 🐛 Buggy app with crashes and freezes
  • 🔑 Login issues and inability to restore accounts
  • 🕰️ Slow app performance
  • 🚫 Inability to order for drive-thru pickup
  • 📍 Location-based restrictions for mobile orders

Bugs and requests

Firehouse Subs

Reported bugs

4 issues
  • Unable to log in or reset password
  • Incorrect orders due to app issues
  • Rewards not properly applied
  • Inconsistent app functionality across devices

Requested features

5 requests
  • Add ability to redeem rewards in-app
  • Improve rewards tracking and visibility
  • Expand customization options
  • Streamline order flow and processing
  • Enhance communication between app and stores

Freddy’s

Reported bugs

4 issues
  • App logging users out frequently
  • Inability to log in or reset password
  • Order details not saving or syncing properly
  • Rewards not being properly credited

Requested features

4 requests
  • Add option to order for drive-thru pickup
  • Improve app stability and performance
  • Allow more customization options for orders
  • Simplify rewards program and make it easier to redeem

In-app purchases

None

Firehouse Subs

No in-app purchases

None

Freddy’s

No in-app purchases

Questions

Is Firehouse Subs free?
Firehouse Subs is free to download, with no in-app purchases.
Is Freddy’s free?
Freddy’s is free to download, with no in-app purchases.
Which has better reviews, Firehouse Subs or Freddy’s?
Firehouse Subs is rated higher. Firehouse Subs averages 4.9 out of 5 from 193K ratings, while Freddy’s averages 4.9 from 123K ratings.
Do Firehouse Subs or Freddy’s have ads?
Neither Firehouse Subs nor Freddy’s shows ads.
Which is updated more often, Firehouse Subs or Freddy’s?
Firehouse Subs ships an update monthly, and Freddy’s monthly. Most recently, Firehouse Subs was updated on October 22, 2026 and Freddy’s on October 22, 2026.
Which is more popular, Firehouse Subs or Freddy’s?
Firehouse Subs currently peaks at #72 in the App Store charts, and Freddy’s at #102. Chart position reflects recent download velocity rather than total install base.

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