Firehouse Subs User Reviews
Customer Experience
~ Based on 797 written reviews from the US App Store.
What users say
Summarized from real user reviews of Firehouse Subs. Based on 181K reviews and a 4.9/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Easy to use
- 🚀Convenient for ordering ahead
- 👍User-friendly interface
- 👍Customizable orders
- 👍Friendly staff
- 👍Good food quality
Negative things
- 🐛App crashes and glitches
- 🐛Rewards system issues
- 🐛Inconsistent order accuracy
- 🐛Slow processing times
- 🐛Confusing navigation
- 🐛Lack of customization options
- 🐛Unreliable mobile ordering
Is Firehouse Subs Safe?
Firehouse Subs appears safe based on user ratings. AppsHunter Safety Score for Firehouse Subs is 98/100.
This assessment is based on 181,319 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 181,319 App Store ratings for Firehouse Subs.
Is Firehouse Subs Legit?
Firehouse Subs appears to be a legitimate app. AppsHunter Legitimacy Score for Firehouse Subs is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
We love firehouse and the reward system is awesome. I gave four stars because we do have some problems with the app and glitches. Not bad overall, but a pain in the butt sometimes.
Great Hospitality Manager & Workers Smile and Good Food
In my office we usually would try different foods but when they mentioned Firehouse Subs, it’s been our go to ALL the time!!! The food is always amazing. I can tell they make it with love too. I will highly recommend when you have no other choice lol
Good luck if your order is wrong or not delivered after over an hour. They won’t help.
I’m loving all the deals and latest upgrades to the app! Quick, simple and easy!
One of the freshest subs around!
The app could do better if it was easier to navigate.
Offers are not available as stated
Sandwich hot and fresh. Customer service 10/10
Easy to use. Delicious food. Great rewards.
Better than McDonalds
Food is always on point!
The quality and consistency is always superb at this location and the store team and management are very professional and always go above and beyond for customer satisfaction my family enjoys the food very much and especially have had great compliments when we have had catered items for celebration. Thank you, Ginger and family.
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We order Firehouse every time we come back from out of town. It is always ready for us to pick up. The bread is fresh as are all the veggies. We’ll never go back to Subway.
Love it
We ordered a hook and ladder and paid for bacon….lo and behold when I got home with the order…..there was no bacon on it. Attention should be better paid to the finer details BUT everything else was good.
I like the subs , great people
The Firehouse Subs in Lehi has the kindest and most helpful group I’ve ever worked with for fast food. And it is fast. Thank you for being such a great service.
Great food, great sandwich makers.
Way better offers than Subway!
