Firehouse Subs User Reviews

Firehouse Subs
Firehouse Subs
Firehouse Restaurant Group, Inc.

Customer Experience

Positive experience57.8% of reviews
Neutral8.7% of reviews
Negative experience33.5% of reviews

~ Based on 758 written reviews from the US App Store.

What users say

Is Firehouse Subs Safe?

Firehouse Subs appears safe based on user ratings. AppsHunter Safety Score for Firehouse Subs is 98/100.

This assessment is based on 175,136 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.7% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 129,329 App Store ratings for Firehouse Subs.

Is Firehouse Subs Legit?

Firehouse Subs appears to be a legitimate app. AppsHunter Legitimacy Score for Firehouse Subs is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You destroyed this app

The app wasn’t that great to begin with. Then you updated it and it’s unusable. I can’t place an order.

Easy

Easy app to navigate through

Alice

My husband and I love the subs at Firehouse !

Love fire house

10/10

Definitely Fire

Their Spicy Cajun Chicken is Amazing. Firehouse Staff is Also so on point every time I go there. I Love It!!!

Ordering

Order on my iPad did not allow items to be put in cart. Had to order using iPhone.

Best subs

I love Firehouse subs the food is great serving size ie impeccable

App Sucks

It puts you in a loop if the payment fails and if you change it it puts you in time out for 5 minutes.

Great sandwich fast

Love collecting points and always getting a perfect order!

Great Service and Pickup

Super convenient to order via the app and have it ready to pickup. Be sure to check deals and rewards for additional savings!

Awesome

We love FH!!

Good job

The app is wonderful. Sometime the promo don’t work. My order always accurate.

App review

The app is user friendly. Your order is easy to customize. The app used to allow you to add notes at the bottom. Has that feature been taken off?

Firehouse Subs APP

The Firehouse Subs App will not properly upload onto my iPhone and therefore only gives me partial info. I can see my points but it would not let me use them for my free sub today. Also, I cannot get the app icon to show up on my iPhone screen. I don’t want to delete it for fear of losing my points. Other than that; I love your sandwiches and your staff is always so friendly.
Please help. Thank you.
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Expiration Date Vanishing Act

Overall, love the app!! Especially when I have offers to save money! Only thing I don’t like is that the expiration date for points disappeared a while ago. Yes, I know I can figure it out but it made it so much easier and worry free when it was clearly displayed.

App Orders

App works great. Please a nice improvement would to allow a mobile order to eat in! Thank you!

Scam

Firehouse offers a 50% off discount for your first online order. I got my email and pressed the link to activate my discount and got directed straight to a “no offers available” notice on the site. Nice way to get people to download your app. Unsubscribing and deleting.

Best sub ever

Subs were great, staff was really nice and got my order out super quick! Lovely.

App is inconsistent and utterly unreliable

This app is so inconsistent and so unreliable that it makes me question why even bother. I know why because the food is so good but the app is absolutely flaming terrible!!
Error messages abound! Despise this app.
What good are the deals if app won’t permit one to apply the deals.
I come in phone expecting to be able to place an order and to no avail; what a dud of an app.

It doesn’t work correctly. It freezes frequently and then of course the people behind the counter God bless them, they will inevitably get your order wrong as this happened so many times in the past.
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Walk in and get

Like ordering good sandwiches and walk in and get