So easy and efficient!
The Firehouse Subs app is pretty easy to use. Ordering is quick, customizing my subs is simple, and I like being able to earn rewards. Definitely makes grabbing food a lot more convenient!
Easy to use
So glad they added the option to use gift cards AND the cards add together to one sum, not several different cards.
It’s easy to create a sub to my preference.
It’s easy to create a sub to my preference.
Firehouse
My cousin Caleb Walters works for our local fire department so eating here is forever my favorite!
Reward glitch
App doesn’t allow you to use reward points. Says you need a 1 cent total to use rewards. Otherwise app works fine
Always Good!
App is easy, friendly service, always good ! Staff is awesome, Amie is great!
My favorite Sub place
10 Stars every trip. Absolutely love the Italian sub with Cajun Mayo 🔥👌
The Best!
The manager is always on top of things. He makes sure your order is correct. Because of him, I love ordering here.
Great App
I love this app so easy to use.
Great Food
I love my Firehouse subs. Great food and great service
Order errors
Constant order errors when trying to pay. Then it makes you wait 5 mins to try again just to error out again. If you can’t make your app work then at least allow all the deals to also be used in store!
Great subs, but need more choices for chips
Our household loves Firehouse subs! Please bring back Lays Sour Cream and Onion chips and Cheetos!! The two kinds of chips I like are not at our location anymore. 😢
Subs
AMAZING
Annoying
More times than not, throws an error while ordering and you have to wait 5 minutes to try again. Suppppper annoying.
App sucks
Can never get Apple Pay to go through, and the subtotal changes constantly by 30% between the checkout screen and process payment screen.
Always ready
No matter which location we choose, our order is always hot and ready.
Easy to use!!
I LOVE the ability to change or adjust toppings!! BBQ sauce on the side!! Yay!
Stop the CONSTANT updates
Everytime I want to use this app it constantly needs an update, I don’t have the best service where I live so guess what??? It doesn’t get the update! The app refuses to work unless it updates so I end up going somewhere else to eat that isn’t going to annoy me when I’m already hungry. Fix this or loose out on business because honestly I’m probably not the only person who doesn’t constantly want to have to update their sandwhich app in order for it to work. Especially when subway, jimmy johns, and jersey mikes are all within my area.
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App
After sending my order to the closest location for delivery but it was removed and I was not prompted to confirm the location. My order was sent to a location 20 minutes away adding additional fees due to the drive. Not to mention my order was wrong and the delivery driver went into the bag and took out a redeem award.
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Delicious!
Love this restaurant….it doesn’t matter which location I order from, my food is always fresh, hot, and delicious! I recommend getting the smokehouse beef and cheddar brisket!
Love this
Easy to use and great service!!
