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Firehouse Subs

Firehouse Subs

Order ahead. Earn rewards.

181K ratings
789 reviews
#77 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • July 7, 2014
  • August 18, 2026

Features

Developer

Firehouse Restaurant Group, Inc.
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Firehouse Subs screenshot #6 for iPhone
iphone
ipad
📉no. 77
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Reviews summary↘︎
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❓5 answered
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📦~ in 3 weeks
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About

Order your favorite subs ahead of time for faster pickup. Discover new menu items and browse nutritional information. Earn points with every purchase to redeem for free food rewards.

✓Mobile ordering for select locations
✓Exclusive mobile rewards
✓Menu exploration with descriptions
✓Nutritional information access
✓Restaurant locator
✓Loyalty program for free food
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What users say

Summarized from real user reviews of Firehouse Subs. Based on 181K reviews and a 4.9/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to use
  • 🚀Convenient for ordering ahead
  • 👍User-friendly interface
  • 👍Customizable orders
  • 👍Friendly staff
  • 👍Good food quality

Negative things

  • 🐛App crashes and glitches
  • 🐛Rewards system issues
  • 🐛Inconsistent order accuracy
  • 🐛Slow processing times
  • 🐛Confusing navigation
  • 🐛Lack of customization options
  • 🐛Unreliable mobile ordering
See all reviews

What's New in Firehouse Subs

12.6.0

August 18, 2026

We update the FHS APP often to make the app experience smoother and more reliable. Here are some of the improvements you’ll find in our latest update: Introducing Firehouse Subs Insiders, an exclusive program for Firehouse Rewards members. Opt in to share feedback, take surveys, and earn rewards points for your input. Bug Fixes - Design Improvements.

More

Charts

Top Free

📉 77-3

Food & Drink

This app dropped -3 positions in Food & Drink chart.

Last updated on August 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Excl per usual

Sandwich hot and fresh. Customer service 10/10
JazzieJay10JazzieJay10

Great

Easy to use. Delicious food. Great rewards.
kendallterrellkendallterrell

I’m lovin’ it more

Better than McDonalds
YohowdyhahahahaYohowdyhahahaha

Great service

Food is always on point!
pineapplehwnpineapplehwn

Best Subs and Crew at County Road 210

The quality and consistency is always superb at this location and the store team and management are very professional and always go above and beyond for customer satisfaction my family enjoys the food very much and especially have had great compliments when we have had catered items for celebration. Thank you, Ginger and family.
Show more
gigi072767gigi072767
See 784 more reviews

Developer apps

Firehouse Subs Reunion
Firehouse Subs Reunion

by Firehouse Restaurant Group, Inc.

🔍 Reference

(4)

Free
With Ads
Firehouse Subs Canada
Firehouse Subs Canada

Coupons & Exclusive Offers

🍔 Food & Drink

(12K)

Free
Firehouse Subs CH
Firehouse Subs CH

by Firehouse Restaurant Group, Inc.

🍔 Food & Drink
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to log in or reset password

Bug

Incorrect orders due to app issues

Bug

Rewards not properly applied

Bug

Inconsistent app functionality across devices

Bug
✨

Requested Features

5 requests

Add ability to redeem rewards in-app

Feature

Improve rewards tracking and visibility

Feature

Expand customization options

Feature

Streamline order flow and processing

Feature

Enhance communication between app and stores

Feature

FAQ

What can I do with the Firehouse Subs app?

The app allows you to order subs ahead for pickup at select locations, skip the line, and earn rewards. You can also explore the full menu, view nutritional information, find your nearest restaurant, and stay updated on new products and offers.

How does the loyalty program work?

You earn 1 point for every $0.01 spent at Firehouse Subs through the app. These points can be saved and redeemed for free food rewards, such as subs and upgrades.

Is the app free to download and use?

Yes, the official Firehouse Subs app is free to download. While the app itself is free, you will be making purchases for food items when you order through it.

Can I order from any Firehouse Subs location?

Mobile ordering is available for select locations. The app includes a restaurant locator to help you find your nearest Firehouse Subs and check if mobile ordering is supported at that specific location.

What kind of information can I find on the menu?

The menu feature allows you to browse all of your Firehouse Subs favorites and discover new additions. You can also view detailed item descriptions and access nutritional information for each menu item.