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Firehouse Subs

Firehouse Subs

Order ahead. Earn rewards.

187K ratings
846 reviews
#73 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • July 7, 2014
  • September 14, 2026

Features

Developer

Firehouse Restaurant Group, Inc.
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Firehouse Subs screenshot #1 for iPhone
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Firehouse Subs screenshot #6 for iPhone
iphone
ipad
📉no. 73
Charts↘︎
📌Ready
Reviews summary↘︎
⭐846
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📝36+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
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About

Order your favorite subs ahead of time for faster pickup. Discover new menu items and browse nutritional information. Earn points with every purchase to redeem for free food rewards.

✓Mobile ordering for select locations
✓Exclusive mobile rewards
✓Menu exploration with descriptions
✓Nutritional information access
✓Restaurant locator
✓Loyalty program for free food
Show original description

What users say

Summarized from real user reviews of Firehouse Subs. Based on 187K reviews and a 4.9/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to use
  • 🚀Convenient for ordering ahead
  • 👍User-friendly interface
  • 👍Customizable orders
  • 👍Friendly staff
  • 👍Good food quality

Negative things

  • 🐛App crashes and glitches
  • 🐛Rewards system issues
  • 🐛Inconsistent order accuracy
  • 🐛Slow processing times
  • 🐛Confusing navigation
  • 🐛Lack of customization options
  • 🐛Unreliable mobile ordering
See all reviews

What's New in Firehouse Subs

12.7.0

September 14, 2026

We update the FHS APP often to make the app experience smoother and more reliable. Here are some of the improvements you’ll find in our latest update: Introducing Firehouse Subs Insiders, an exclusive program for Firehouse Rewards members. Opt in to share feedback, take surveys, and earn rewards points for your input. Bug Fixes - Design Improvements.

More

Charts

Top Free

📉 73-1

Food & Drink

This app dropped -1 position in Food & Drink chart.

Last updated on October 9, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Great Food

Ease of use with the app for ordering. The food is fresh and prepared just the way we ordered it.
Marlo VanMarlo Van

Used to be great

The past few times, the store has not performed as be before. Ham and cheese is to be plain and it’s either loaded or mistake made and can visual see the scraping to correct. What happened to my Fort O store?
Will Not SureWill Not Sure

Easy to customize sandwiches

Love the food, love the ease of ordering and customizing my order just the way I like to enhance the sandwich my way! Great rewards!
any$@(:/any$@(:/

Love the app!

App makes it easy to place an order and customize to your liking with options from delivery to picking up at the counter. Rewards are great too!
Brigette122710Brigette122710

Amazing!

Best subs in town, their hot specialty subs are our favorite. Turkey Bacon Ranch always hits the spot! Best way is to order in store pick up, skip the line!
Shellgurl4Shellgurl4
See 841 more reviews

Developer apps

Firehouse Subs Reunion
Firehouse Subs Reunion

by Firehouse Restaurant Group, Inc.

🔍 Reference

(4)

Free
With Ads
Firehouse Subs Canada
Firehouse Subs Canada

Coupons & Exclusive Offers

🍔 Food & Drink

(12K)

Free
Firehouse Subs CH
Firehouse Subs CH

by Firehouse Restaurant Group, Inc.

🍔 Food & Drink
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to log in or reset password

Bug

Incorrect orders due to app issues

Bug

Rewards not properly applied

Bug

Inconsistent app functionality across devices

Bug
✨

Requested Features

5 requests

Add ability to redeem rewards in-app

Feature

Improve rewards tracking and visibility

Feature

Expand customization options

Feature

Streamline order flow and processing

Feature

Enhance communication between app and stores

Feature

FAQ

What can I do with the Firehouse Subs app?

The app allows you to order subs ahead for pickup at select locations, skip the line, and earn rewards. You can also explore the full menu, view nutritional information, find your nearest restaurant, and stay updated on new products and offers.

How does the loyalty program work?

You earn 1 point for every $0.01 spent at Firehouse Subs through the app. These points can be saved and redeemed for free food rewards, such as subs and upgrades.

Is the app free to download and use?

Yes, the official Firehouse Subs app is free to download. While the app itself is free, you will be making purchases for food items when you order through it.

Can I order from any Firehouse Subs location?

Mobile ordering is available for select locations. The app includes a restaurant locator to help you find your nearest Firehouse Subs and check if mobile ordering is supported at that specific location.

What kind of information can I find on the menu?

The menu feature allows you to browse all of your Firehouse Subs favorites and discover new additions. You can also view detailed item descriptions and access nutritional information for each menu item.