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Firehouse Subs

Firehouse Subs

Order ahead. Earn rewards.

194K ratings
868 reviews
#77 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

Released
July 7, 2014
Updated
September 14, 2026

Features

Developer

Firehouse Restaurant Group, Inc.
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Firehouse Subs screenshot #6 for iPhone
iphone
ipad
📉no. 77
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❓5 answered
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📦~ in 3 weeks
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About

Order your favorite subs ahead of time for faster pickup. Discover new menu items and browse nutritional information. Earn points with every purchase to redeem for free food rewards.

✓Mobile ordering for select locations
✓Exclusive mobile rewards
✓Menu exploration with descriptions
✓Nutritional information access
✓Restaurant locator
✓Loyalty program for free food
Show original description

What users say about Firehouse Subs

Reviews of Firehouse Subs are mixed: the Food & Drink app is rated 4.9/5 from 194K App Store ratings. What users like most: easy to use, convenient for ordering ahead. Top complaints: app crashes and glitches, rewards system issues. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🚀Convenient for ordering ahead
  • 👍User-friendly interface
  • 👍Customizable orders
  • 👍Friendly staff
  • 👍Good food quality

Negative things

  • 🐛App crashes and glitches
  • 🐛Rewards system issues
  • 🐛Inconsistent order accuracy
  • 🐛Slow processing times
  • 🐛Confusing navigation
  • 🐛Lack of customization options
  • 🐛Unreliable mobile ordering
See all reviews

What's New in Firehouse Subs

12.7.0

September 14, 2026

We update the FHS APP often to make the app experience smoother and more reliable. Here are some of the improvements you’ll find in our latest update: Introducing Firehouse Subs Insiders, an exclusive program for Firehouse Rewards members. Opt in to share feedback, take surveys, and earn rewards points for your input. Bug Fixes - Design Improvements.

More

Charts

Top Free

📉 77-5

Food & Drink

This app dropped -5 positions in Food & Drink chart.

Last updated on October 29, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Subs

AMAZING
JJame73

Annoying

More times than not, throws an error while ordering and you have to wait 5 minutes to try again. Suppppper annoying.
WWhoisthisanyway

App sucks

Can never get Apple Pay to go through, and the subtotal changes constantly by 30% between the checkout screen and process payment screen.
DDghdawyubgsguhvd

Always ready

No matter which location we choose, our order is always hot and ready.
BCBlue Coug

Easy to use!!

I LOVE the ability to change or adjust toppings!! BBQ sauce on the side!! Yay!
Mmatherteach
See 863 more reviews

Developer apps

Firehouse Subs Reunion
Firehouse Subs Reunion

by Firehouse Restaurant Group, Inc.

🔍 Reference

(4)

Free
With Ads
Firehouse Subs Canada
Firehouse Subs Canada

Coupons & Exclusive Offers

🍔 Food & Drink

(12K)

Free
Firehouse Subs CH
Firehouse Subs CH

by Firehouse Restaurant Group, Inc.

🍔 Food & Drink
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to log in or reset password

Bug

Incorrect orders due to app issues

Bug

Rewards not properly applied

Bug

Inconsistent app functionality across devices

Bug
✨

Requested Features

5 requests

Add ability to redeem rewards in-app

Feature

Improve rewards tracking and visibility

Feature

Expand customization options

Feature

Streamline order flow and processing

Feature

Enhance communication between app and stores

Feature

FAQ

What can I do with the Firehouse Subs app?

The app allows you to order subs ahead for pickup at select locations, skip the line, and earn rewards. You can also explore the full menu, view nutritional information, find your nearest restaurant, and stay updated on new products and offers.

How does the loyalty program work?

You earn 1 point for every $0.01 spent at Firehouse Subs through the app. These points can be saved and redeemed for free food rewards, such as subs and upgrades.

Is the app free to download and use?

Yes, the official Firehouse Subs app is free to download. While the app itself is free, you will be making purchases for food items when you order through it.

Can I order from any Firehouse Subs location?

Mobile ordering is available for select locations. The app includes a restaurant locator to help you find your nearest Firehouse Subs and check if mobile ordering is supported at that specific location.

What kind of information can I find on the menu?

The menu feature allows you to browse all of your Firehouse Subs favorites and discover new additions. You can also view detailed item descriptions and access nutritional information for each menu item.