Zaxbys vs Firehouse Subs
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zaxbys
Easily order your favorite Zaxbys chicken fingers, wings, sandwiches, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and free food.
- Mobile ordering for pickup and delivery
- Zax Rewardz program
- Earn points on every purchase
- Redeem points for exclusive rewards
- Find local Zaxbys locations
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Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Firehouse Subs
Order your favorite subs ahead of time for faster pickup. Discover new menu items and browse nutritional information. Earn points with every purchase to redeem for free food rewards.
- Mobile ordering for select locations
- Exclusive mobile rewards
- Menu exploration with descriptions
- Nutritional information access
- Restaurant locator
- Loyalty program for free food
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Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app! Specific features include: • Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. • Stay In The Loop: Stay informed on new rewards, products, and more. • Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time. • Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled. • Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!
Screenshots
Verdict
The clearest difference is review sentiment: Firehouse Subs at 60% against Zaxbys's 29%. Firehouse Subs also leads on rating (4.9 vs 4.7) and device support (3 vs 1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Firehouse Subs holds the better App Store score, 4.9 against 4.7. Both are backed by a comparable volume of ratings — 113K and 193K respectively. Written reviews point the same way: 29% of Zaxbys's written reviews are positive against 60% of Firehouse Subs's.
Both ship on a similar rhythm, roughly monthly. Both last shipped on October 21, 2026.
| Parameter | Zaxbys | Firehouse Subs |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (113K ratings) | 4.9 (193K ratings) — better |
| Positive reviews | 29.1% of reviews | 60.3% of reviews — better |
| Number of ratings | 113K | 193K — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #73 — better | #78 |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 101 MB | 64 MB |
| Age rating | 4+ | 12+ |
| Developer | Zaxby's Franchising, LLC | Firehouse Restaurant Group, Inc. |
Customer experience
Zaxbys
Firehouse Subs
User reviews
Zaxbys
From 113K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Convenient for ordering ahead
- 💡 Rewards program with offers
- 👍 Friendly and helpful staff
Room to improve
- 🐛 App crashes and glitches
- 🐛 Login and account issues
- 🐛 Ordering process can be confusing
- 🐛 Unreliable order processing and pickup
- 🐛 Limited customization options
Firehouse Subs
From 193K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient for ordering ahead
- 👍 User-friendly interface
- 👍 Customizable orders
- 👍 Friendly staff
Room to improve
- 🐛 App crashes and glitches
- 🐛 Rewards system issues
- 🐛 Inconsistent order accuracy
- 🐛 Slow processing times
- 🐛 Confusing navigation
Bugs and requests
Zaxbys
Reported bugs
4 issues- App freezes during checkout
- Unable to cancel or modify orders
- Rewards not properly applied
- Incorrect order fulfillment
Requested features
4 requests- Allow no-sauce option for sandwiches
- Improve order tracking and status updates
- Add curbside pickup option
- Enhance rewards program and points system
Firehouse Subs
Reported bugs
4 issues- Unable to log in or reset password
- Incorrect orders due to app issues
- Rewards not properly applied
- Inconsistent app functionality across devices
Requested features
5 requests- Add ability to redeem rewards in-app
- Improve rewards tracking and visibility
- Expand customization options
- Streamline order flow and processing
- Enhance communication between app and stores
In-app purchases
Zaxbys
No in-app purchases
Firehouse Subs
No in-app purchases
Questions
Is Zaxbys free?
Is Firehouse Subs free?
Which has better reviews, Zaxbys or Firehouse Subs?
Do Zaxbys or Firehouse Subs have ads?
Which is updated more often, Zaxbys or Firehouse Subs?
Which is more popular, Zaxbys or Firehouse Subs?
Other comparisons
