Remote deposit
Would like to write descriptive notes at the time of deposit
Great app even better bank!
App is really easy to navigate and customer service is great. Great job Freedom First!
Find another bank.
Find another bank. I’ve sat on hold almost an hour for one simple question.
It has never been this bad until recently. Get rid of them immediately and find a better one to control your money.
It has never been this bad until recently. Get rid of them immediately and find a better one to control your money.
Wonderful Banking Experience
Always had a good experience.
User friendly
Very accurate and fast. Handled all my needs
Mobile App
Each time an update is made to the software it knocks out my other account, and that is extremely frustrating.
To explain when I go to switch user account I cannot access the other account!
Please fix this issue so as it doesn’t happen, and no one has to call to fix or visit a branch too, or making anyone fix on their own.
Next up why would I or anyone have to choose between transferring money to and from different accounts needing to pay or wait 3 days for the money to transfer. We sometimes do these transfers for reasons of convenience to budget and make certain to place our money for important purposes.
Since a lot of banking changes being made I’m sure people are thinking about making changes to their banking needs.
To explain when I go to switch user account I cannot access the other account!
Please fix this issue so as it doesn’t happen, and no one has to call to fix or visit a branch too, or making anyone fix on their own.
Next up why would I or anyone have to choose between transferring money to and from different accounts needing to pay or wait 3 days for the money to transfer. We sometimes do these transfers for reasons of convenience to budget and make certain to place our money for important purposes.
Since a lot of banking changes being made I’m sure people are thinking about making changes to their banking needs.
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Easy!
One of the easiest, if not the easiest, apps to use! Thank you.
Doesn’t work and nobody will help!
Horrible app
Misinformation
Hello
Review
Dependable app. Easy to use.
I wish every bank app was this clear and simple
Streamlined. You can chat in real time with a human. Great app. Great bank! Love it here ♥️
Business owner
Very intuitive platform. Makes life so much easier.
Thanks
Thanks
$7 monthly
I’m very tired of all the small monthly charges just for having an account with FF.
FF
Great service. Tellers work with you and make sure you’re taken care of.
App worked well for a while
The freedom first app always worked good for me but here the past week I haven’t been able to use it at all, it started out as the app not refreshing, I called freedom first about it, they said to uninstall and reinstall along with resetting my phone, after that happened the app wouldn’t even make it to the login screen, I have been getting a connection failure that says there’s a server problem on there end http status 502, error 28, which all basically says that there’s a problem with the server has a bad gateway, went to my local branch today and they said that no issues show up on my account, stating that my phone is the problem, I am going to try again on my pc but id still like to access my account on my phone since I have that with me every day.
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Minimum balance fee
Pretty sad you all are still choosing to charge your low income customers a minimum balance fee every month. Seems counter intuitive doesn’t it? How about putting those fees into a savings account for them instead?
Banking With FFCU
FFCU wants to help each account holder by personalizing your needs. They are always willing to talk to you about your financial situation and will teach you your options and how to streamline your banking process and needs. They will work with each persons financial needs to suite your life and educate you as well. FFCU is always available and willing to answer any questions you may have regarding your finances or account.
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Hate app
Always has a error. Hate this app
Cash N Stash Joke
Charging 7$ fee is ridiculous for not having 2500$ in checking at all times. The name cash and stash sounds like you’re giving a checking and savings account to pre-teens for learning purposes until they graduate to checking and savings accounts. So dumb. Someone at the top was told this is a good idea, and everyone that works for him clapped and rolled their eyes.
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Worst Bank
Have banked with them for over ten years. The over draft fees are ridiculous. The credit card is the worst. They’ll automatically take money from your account for one thing but not the credit card payment but when it’s paid on the due date they take days to pull it out of the account. I live out of state and there isn’t a branch here but when I go visit home I’ll definitely be closing my account.
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