UI not great on all phones
The app does what it needs to. My main issue is on my iPhone, the “reserve” button is always under the iPhone menu button at the bottom of the screen so I often end up exiting the app when I press reserve.
Poor user interface
It would be very helpful if you could simply browse seat bookings on a day by day basis and then simply click on a seat if you want to book it - that would be intuitive and quick to use. But it does not allow that - rather a clunky process is used to book. Please can a programmer fix this. Will make a world of difference to the users!!
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Worst App I’ve Used!!!
Have to use this daily to book spaces at work. The app it’s totally useless and isn’t fit for purpose. The app takes an absolute age to login and refresh when you need to book a space. 4/5 times the app will crash or hang causing you to miss the booking window. Developers really need to work on the load times of the app and the reliability.
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Director
Excellent, simple and easy to use
Very slow, clunky and not thought through.
Why do you have to wait endlessly for the app to refresh every time you need to make a booking? This is ridiculous and the constant crashes are just unacceptable!!!
The app just keeps spinning and you eventually have to close it off and restart then try making a booking again, and by that time, it’s too late and there are no spaces left!!
Also, why can’t all the parking spaces be individually made available to be selected as a preference rather than just a select few and “no preference”???
Why should a user who has selected no preference and drives an ICE vehicle be reserved a space in an EV bay, or someone who drives an EV but wants to park in a regular bay still be reserved an EV bay by the system???
If I want a “carpark” space, that is my preference and should be where the system reserves a space for me. Period.
The smart thing to do would be to give users a primary choice and a secondary choice and the system should take this preference choice order into account when auto-reserving spaces.
The developers need to get their acts together, sort this out and come up with the right solutions as mentioned above which would result in a more useable app.
The app just keeps spinning and you eventually have to close it off and restart then try making a booking again, and by that time, it’s too late and there are no spaces left!!
Also, why can’t all the parking spaces be individually made available to be selected as a preference rather than just a select few and “no preference”???
Why should a user who has selected no preference and drives an ICE vehicle be reserved a space in an EV bay, or someone who drives an EV but wants to park in a regular bay still be reserved an EV bay by the system???
If I want a “carpark” space, that is my preference and should be where the system reserves a space for me. Period.
The smart thing to do would be to give users a primary choice and a secondary choice and the system should take this preference choice order into account when auto-reserving spaces.
The developers need to get their acts together, sort this out and come up with the right solutions as mentioned above which would result in a more useable app.
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Slowest, buggiest ever
I have to use this app for work otherwise I wouldn’t let it anywhere near my iPhone.
Lags so badly that I never know whether it has frozen, disconnected from network or just hates me!
Whoever wrote/maintains(joke) this should give up and pay a child to write something that works
Lags so badly that I never know whether it has frozen, disconnected from network or just hates me!
Whoever wrote/maintains(joke) this should give up and pay a child to write something that works
Terrible app.
I like the idea of this app, but the user interface is terrible and difficult to use
Terrible app
Nothing works
Slow and unusable
As above
UX
no iPad version available
I need this app for work and yet it doesn’t work at all
I log in through SSO and then can’t reserve any desk, the option is just unavailable. There’s is no help system available. I had to get a colleague to try to book for me, so they added me to their work circle but then I’m unable to approve their request in the app. So I can’t reserve a desk in any office of my employer.
When I log in online I just enter an infinite loop of auto-redirects. And you have to be logged in to speak to customer service so there’s no way to get assistance. Absolutely dreadful. I would tell you to avoid it but chances are you have to use it because of your employer.
When I log in online I just enter an infinite loop of auto-redirects. And you have to be logged in to speak to customer service so there’s no way to get assistance. Absolutely dreadful. I would tell you to avoid it but chances are you have to use it because of your employer.
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Not impressed
Bring back the old system please
Pointless
Can’t edit or make a booking from the app. Pointless!!
Slow and difficult to use
This app must be one of the laggiest I have ever used on iOS - It just hangs between screens. The UX is also poor, with the desk selection functionality especially so: the user flow encourages a default random desk selection which is then tricky to cancel. The process for actually selecting a desk (which is the app’s primary purpose) is not at all intuitive. An unwelcome and frustrating process to start the day.
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Big hat no cattle!
Another great example of technological arrogance. Prodcut was and is not ready for prime time and needs another 12 months in the lab for testing, rewrites and a basic overhaul. How many one star reviews can you have. Embarrassing!
Unbelievably poor
Recently rolled out at work and making my life a nightmare. Much worse than our old system, it's slow, UI not good, it won't let me set preferences and keeps trying to book me disabled spaces. Really hate using this.
So slow!
This is honestly the slowest and worst app i have on my phone! We have been forced to use this at work, and its a total joke how long it takes to load up or takes ages for us to be able to confirm were sat at our desk!
Very slow!
Very slow to load when launching the app but more recently, doesn’t load at all!
Frustrating
Poor. Needs constant deleting and reloading to make it work Beware updates that rarely work.
Cant change locations once set
It seems ridiculous that once your location is set you’re unable to change to another - the ability to edit is there… but it leads to nothing. Whoever made this app, my disappointment is immeasurable and my day is ruined.
