FreeStyle Libre 2 User Reviews

Customer Experience

Positive experience10.4% of reviews
Neutral14.9% of reviews
Negative experience74.6% of reviews

~ Based on 201 written reviews from the US App Store.

What users say

Is FreeStyle Libre 2 Safe?

FreeStyle Libre 2 - US has mixed safety signals based on user ratings. AppsHunter Safety Score for FreeStyle Libre 2 is 50/100.

This assessment is based on 4,991 user ratings, with an App Store average of 2.5/5.

Safety Analysis

30.4% of ratings point to a safe experience
10.9% of ratings suggest some concerns
58.7% of ratings point to a risky experience

~ Based on 4,988 App Store ratings for FreeStyle Libre 2.

Is FreeStyle Libre 2 Legit?

FreeStyle Libre 2 - US is no longer available in the App Store. AppsHunter Legitimacy Score for FreeStyle Libre 2 is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

WORST SYSTEM

HISTORY: I have used the freestyle Libre system for many years with success, up until about 8-9 months ago.

NOW IT IS HORRIBLE. Every single sensor dies after either 1) immediately, like the TWO j have out on in the past 24 hours, or 2. within 2-3 DAYS of use.

I purchased a new blood testing monitor at CVS today and will return to finger sticks from now on. These Libre 2 sensors are unreliable, expensive and worthless.

YOU SHOULD FIX THESE WORTHLESS SENSORS. I’m sure I’m not the only diabetic who has had enough.
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Not a Home Run

Worked great initially. Then I had to delete the whole app, including history that was being shared with my healthcare provider. I don’t want to have to do that again. Seems like it only connects/scans well for maybe first 12 days after deleting the app and re-adding—only now the data is lost. And then it’s always saying it lost the signal. Very frustrating and annoying. And alarms unavailable. What good are high glucose and low glucose alerts if the alarms are NEVER working. It’s not my phone and everything else is updated.
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Libre 2 was much more reliable for me

I never had problems with my Libre 2 alerting me when I was either high or low, but the Libre 2+ seems to always go out of range or off-line when I’m having an issue and it’s right in the pocket of my pants so it’s very frustrating. What good is a CGM if it doesn’t work when you need it the most? I really hope they make updates that can fix this because otherwise I think I’m going to find another alternative
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Alerts 24/7

This app is so annoying with Constant alerts. I just want to check my glucose 4 times a 4 and now this app owns my phone. I need to leave it running 24/7, the silent feature is only 6 hour so it screams early in the morning.

Undependable

Scan unavailable notification most of each day. Very disappointing allowing for zero faith

Scan error

4 sensors have given the error message of change sensor that it’s already been used. Anyone have a solution

Not compatible with libre2 only on iPhone

Just wasted my 100$

iOS Compatibility

I have been waiting for the Freestyle 2+ Sensor App to upgrade for compatibility with the new iOS 26, so that I can get a new phone. Abbott has had plenty of time to update their sensors, but once again I am having to wait to update my operating system or get a new phone, due to the ineptness of your IT dept. I am seriously considering switching to Dexcom.
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What a mess

So many apps so many sensors so many regions. What is this trash

too bad this is the only app i can use for this feature

i despise using this app because it came with the device to measure how low or high my mother’s blood sugar is. it disconnects all the time and when i try to connect it rarely works and this is when i am literally a few feet from the sensor. the guy who made this app should be fired!

Password

I can use the app due to needing to reset password but can’t remember old password to rest it. Can I get assistance please?

Libre 2 plus

Horrible. On my second sensor it won’t keep a connection. This is a trial, I’m not diabetic so I’m paying cash for these things. I have a 14plus iPhone. This is insane I can’t even get a full day of connection. My phone is by my side constantly no reason to lose connection.

Horrible developers

This app is missing features that other monitor apps far surpass.
The worst is forcing those of us simply watching our BG to enable these alarms. I’m in no danger of low levels and this alarm wakes me up at night just to tell me to scan. Horrible design.

Terrible App

The Libre 2 Plus App is terrible.

Changing settings for alarms to turn them off or silence them is a waste of time.

Even when off, alarms CONSTANTLY sound. Annoyingly insufficient.

The response: “Contact customer service”.

To Abbott: A comment & a question.

I called customer service & got someone who tried to speak English who had no answers.

Why don’t you FIX this glitchy app?
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Terrible App

The Libre 2 Plus App is terrible.

Changing settings for alarms to turn them off or silence them is a waste of time.

Even when off, alarms CONSTANTLY sound. Annoyingly insufficient.

Constant false alarms

Often turn off notifications so I can get a nights sleep. Never got a legitimate alarm at night.

It’s a total failure.

This sensor is not trustable at all. It has stop working.
It is insanely expensive !!!!!!!!

Driven me crazy!

This meter is constantly loosing connection, it beeping all the time. I can be right beside it and it losses connection. I can check my blood sugar and it would be high, so I take insulin. But the meter will continue to tell me I have high blood sugar and will keep beeping. I wish I would continue using my phone and not this meter.

Just switched to 2 plus and constantly it going off saying Alarms Unavailable. I scan the sensors and it still will show Alarms unavailable. It's going off in the middle of the night waking me up. I did not have this issue until I switch to 2 Plus
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Needs to catch up

I’m starting to get errors of more than 50 points since the most recent iPhone update

Useless demanded update

Had to install US version. It wouldn’t install on my iPad Pro at all or on my android phone. Installed on my wife’s iPhone but then it wanted an update. Useless. Glad I got free sample and didn’t pay anything. Into the garbage where it belongs. They should stop advertising until it works.