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Freewallet Multi Crypto Wallet

Freewallet Multi Crypto Wallet

Support all cryptocurrencies

1.3K ratings
53 reviews
💼 Business
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 1, 2017
  • October 10, 2023

Features

Developer

Wallet services Limited
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Freewallet Multi Crypto Wallet screenshot #1 for iPhone
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Freewallet Multi Crypto Wallet screenshot #5 for iPhone
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Reviews summary↘︎
⭐53
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage over 150 cryptocurrencies securely in one app. Buy, store, send, and exchange digital assets, and even purchase gift cards with crypto. Features robust security and 24/7 customer support.

✓Support for 150+ cryptocurrencies
✓Buy gift cards with any cryptocurrency
✓Send and exchange cryptocurrencies
✓Buy crypto with bank card
✓Multi-level security features
✓Free transactions within the ecosystem
Show original description

What users say

Summarized from real user reviews of Freewallet Multi Crypto Wallet. Based on 1.3K reviews and a 3.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Fast and responsive app
  • 🔒Secure storage with 2FA
  • 👍Convenient multi-currency support
  • 💡Useful exchange and swap features
  • 👍User-friendly interface

Negative things

  • 🐛Withdrawal and transaction issues
  • 🔒Concerns about security and transparency
  • 👎Poor customer support and communication
  • 💰High fees and unexpected charges
  • 🚫Accounts being frozen or suspended
See all reviews

What's New in Freewallet Multi Crypto Wallet

1.18.6

October 10, 2023

Introducing the latest version of Freewallet Multi Crypto Wallet! In this update, we've made the following enhancements: - Added the ability to delete accounts - Implemented minor UX improvements - Fixed technical bugs We're thrilled to present these updates and greatly appreciate your ongoing support. Thank you, Freewallet Team.

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User reviews

Most RecentHighest RatedLowest Rated

Use at your own RISK!!! Dogecoin MISSING from wallet

After 6 years of holding Dogecoin in Freewallet without any issues, two uninitiated withdrawals were made from my wallet one week apart, one at the end of January and another in the first week of February 2024. The only comment was “Inactivity Fee” for both. The total amount removed was 770 Doge (approximately 130 USD). How is it that after years of holding, suddenly a wallet claiming to be FREE (Freewallet, that is your name, yes?) starts taxing me? I never had a negative experience until now, but I will be moving all my assets out ASAP. I alone hold my private keys, so only the DEVS of Freewallet could be capable of taking my cryptocurrency. SHAMEFUL and TREACHEROUS THIEVES!

Update: The Freewallet FAQ webpage states: “Sending and receiving crypto assets between the Freewallet members, as well as holding them in the wallets is 100% free.” After writing the first review, I attempted to send my assets to another wallet, and wouldn’t you know, all of a sudden the transactions failed and my account is suspended! Now my assets are frozen and I will have to open a ticket and hope for the support team to be helpful. Also want to add that I was not able to post on the r/FreeWallet subreddit where I wanted to ask if other users have experienced similar issues.
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KicaretakerKicaretaker

Response from developer

Hello, as per our Terms and Conditions, a monthly fee of 30 USDT applies to accounts that remain inactive for 12 months. Regarding the verification procedure, the safety of our customers' funds is our top priority. Therefore, some of our users undergo this procedure to prevent hacking attempts and ensure compliance with international laws, including those related to combating money laundering and other illegal financial activities. Throughout the verification process, users' funds remain untouched and completely secure in their accounts. Could you please update your review with your support ticket number? We would be happy to investigate all the details. UPD: Hi, we are still waiting for your ticket number. Your User ID would be very helpful, too.

Worthless

The app is alright but the company is ineffectual at best - and their customer service non-existent. After using the app for years, my account was abruptly suspended with no meaningful reason given, other than a generic “violation of ToS” notice that failed to demonstrate which part of the ToS had been violated. Months and months have gone by, repeatedly sending unanswered support tickets with the goal of trying to understand what I’d done wrong and what I could do to correct my mistake. This means that my funds are in limbo, since the “violation of ToS” has put a hold on my account. I am cheekily reminded by the app that I can submit a report ticket if I need help whenever my withdrawal attempts are rejected. At least the app doesn’t crash. I wish the UI was a little nicer as well.
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fungible-franklinfungible-franklin

Response from developer

Hello, the safety of customers' funds is our top priority. Therefore, some of our users pass the verification procedure to prevent hacking attempts and require complying with international laws, including those that combat money laundering and other illegal financial activities. Throughout the verification procedure, users' funds remain untouched in complete safety on their accounts. Unfortunately, we couldn't locate an account or support request associated with your name. Could you please update your review with your ticket number? We'll be happy to look into all the details.

Criminals! I’m going to file charges

You have my money or my crypto and I want it back! I’m trying to see if I can file charges at this point! You made me do two weeks of useless stuff only to hear after I get it all done that my 1 yr old apple iPhone was the issue and I needed to get a new one! I’m not allowed to screen record my acct from uphold which is what your after so therefor I cannot get my money back! Apple and uphold should know about this and know what your forcing us to do if we want our money back! You are not going to get away with treating people this way! Over 50 emails dozens of videos, countless screen shots… all of my acct and for one simple transaction from uphold to free wallet that had my wallet address correct to me with my name on all of it! Anyone who uses this wallet is crazy!!
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iay giay g

Response from developer

Hello, please submit the ticket associated with your request. UPD: Hi there! We haven't heard back from you yet. Can we still be of assistance? Please let us know via our support portal (https://bit.ly/2rgGdRw).

Is it really that simple?

This is the question I was asked when I told them about Freewallet. The wallet was a great starting point for me to enter the world of crypto, and just like that, I showed this world to my friends thanks to it. All because you just need to download the application, register, and in a few minutes you will become the holder of almost any coin or token.
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Dashel BenamiqvqDashel Benamiqvq

Using and storing coins just got easier

I downloaded a wallet to facilitate the use of coins, I transferred everything from my other wallets here. It is convenient and all the functionality is in front of your eyes. At first there was a fear for the safety of the coins because I am using Freewallet for the first time, but everything worked out and everything is fine with them.
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Nyomi WeinmannldmqNyomi Weinmannldmq
See 48 more reviews

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User experience

🐞

Reported Bugs

3 issues

Transactions getting stuck or lost

Bug

Wallet balance not updating correctly

Bug

Compatibility issues with certain devices

Bug
✨

Requested Features

4 requests

Ability to recover private keys

Feature

Improved transaction tracking and history

Feature

More supported cryptocurrencies

Feature

Better integration with external wallets and exchanges

Feature

FAQ

What can I do with Freewallet Multi Crypto Wallet?

This app allows you to buy, store, send, and exchange over 150 different cryptocurrencies. You can also use any cryptocurrency to purchase gift cards from over 300 global brands. Additionally, you can monitor cryptocurrency prices and top up your phone with Bitcoin.

How secure is Freewallet Multi Crypto Wallet?

The app employs multi-level security features to protect your funds. A majority of assets are stored in an offline vault, utilizing cold storage with advanced security measures. Specific security features include fingerprint login, 2-factor authentication, PIN code lock, and email confirmation for transactions.

Can I buy cryptocurrencies directly in the app?

Yes, you can buy cryptocurrencies like BTC, ETH, LTC, TRX, BCH, and XRP directly within the app using credit and debit cards. This allows for easy and instant acquisition of digital currencies without needing to use external services.

Are there any fees for transactions?

Transactions within the Freewallet ecosystem are completely free. For Bitcoin transactions, there are four fee options available, allowing users to choose between fast and cheap alternatives. Other cryptocurrency transactions may have standard network fees.

What cryptocurrencies are supported?

The wallet supports over 150 cryptocurrencies and tokens. This includes major ones like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), and Tether (USDT), as well as many other altcoins and tokens.