CALMING
Jessejammes
$$$
Response from developer
Thank you for your feedback — we understand your concern about in-app purchases. Just to clarify, the app also includes several free tracks marked with a Free label that can be used without a subscription. We’re working to make these options easier to find and to improve the overall balance of free and premium content. Your feedback is appreciated. 🙏
M. S.
AgtaOAeta
Response from developer
Thank you so much for your powerful feedback! We’re really glad the experience had such a strong effect on you. If you have any suggestions or want to explore more features, we’re always here to support your journey. 🙏✨
Great app but does not support family sharing
The real believer
EXCELLENT
Review
There’s no amount of thanks/credit for the developers who must be on a divine mission from the TRUE creator
Response from developer
Thank you for your wonderful feedback! We are so glad to hear that the app is helping you live a fulfilling life of happiness, joy, and peace. Your kind words mean a lot to us, and we truly appreciate the support. We will continue to improve and grow, and we’re grateful to have users like you on this journey! 😊🙏
Wish it would play in the background as another app does, even with music
The response I received to this said it will with other apps, just not music or audio and this is a technical limitation. This is not accurate since I have another sound app that does play behind all apps, including Spotify, pandora, Audiobooks, Podcasts. If fact, the sound app pauses and starts with them. Hope they learn how to develop it like that one works.
Response from developer
Thank you for your feedback! Are you experiencing any issues while using the app? This application does support background playback. However, if you are using it simultaneously with other audio or video playback apps, they cannot run together, which is the same technical limitation as other apps on the market. If you have any other questions, please feel free to contact our support team. 😊
Wish it would play in the background
Response from developer
Thank you for your feedback! Are you experiencing any issues while using the app? This application does support background playback. However, if you are using it simultaneously with other audio or video playback apps, they cannot run together, which is the same technical limitation as other apps on the market. If you have any other questions, please feel free to contact our support team. 😊
Too Soon
Looking into if they compromised my credit card
Days later airline tickets and Uber trips totally $2050.00 was charged on my card! Being investigated
Response from developer
Dear user, we will not charge you any fees directly. All subscriptions are processed and billed exclusively through the Apple Store, so you can use our app with complete confidence. Currently, we only offer monthly and yearly subscription plans, and all our plans are very affordable. There is absolutely no way such a large amount would be charged to you. If you encounter any further issues, please feel free to contact us via email at King592102381@gmail.com, and we will resolve your problem as quickly as possible.
Wish
Would like to end
Response from developer
Dear user, We sincerely apologize for any inconvenience caused. To address your concerns: Single-Track Loop: You can enable the single-track loop feature on the playback page to repeat a specific track continuously. Global Countdown Playback: Alternatively, you can set a global countdown timer for playback, allowing you to control the duration of your listening session. Additionally, you have the option to create personalized playlists, organizing your favorite tracks into folders. This feature is particularly useful for meditation or sleep sessions, as it allows you to curate a selection of soothing music tailored to your preferences. If you need assistance with these features or have any other questions, please feel free to contact us.
Frequency
Problem with setting up
Resolved and working.
Response from developer
Dear user: we apologize for your bad experience.if it is convenient,you can contact our customer service to describe exactly what you are experiencing, please contact at King592102381@gmail.com. 1. If it is a duplicate payment, you can apply for a refund through the Apple Store. 2. If you encounter problems restoring purchases on other devices (although this is very rare), you can contact our technical engineers through the support email above.
Got things resolved. Apple Tech.
Legitimate?!?
Lifetime Premium will NOT ACTIVATE on my iPhone XS on my same Apple ID.
PLEASE REFUND DUPLICATE PURCHASE.
PLEASE ACTIVATE ON MY DEVICES ON MY APPLE ID PURCHASED ON.
I will change to 5⭐️ once these two things are resolved:
1. once I receive my duplicate refund and
2. the premium lifetime will activate on all of my devices using the same Apple ID purchased on.
