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FresGO

FresGO

by City of Fresno

96 ratings
61 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • June 10, 2015
  • February 25, 2026

Features

Developer

City of Fresno
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About

This app allows users to report infrastructure and non-emergency public safety issues in real-time. It automatically routes issues to the correct department and provides users with updates on resolutions and alerts. The platform supports multiple languages and tracks various types of reported problems.

✓Real-time issue reporting
✓Automatic department routing
✓Track issue resolutions
✓Receive real-time updates and alerts
✓Multi-lingual support
✓Escalation for timely completion
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What's New in FresGO

5.0.5

February 25, 2026

Bug fixes and improvement

User reviews

Most RecentHighest RatedLowest Rated

Update

Since the update, the app gives errors every time I try to report something. This has been a huge fail. It is not user friendly either. Not a fan of this new update.
They should also give you the option to report illegal firework via the app
This app never works right! Please fix it!
Trex777rTrex777r

Dog barking

Removed the ability to report this issue
messyskillz408messyskillz408

Latest update not functioning

It’s unusable. Empty buttons, blank boxes etc. You can’t get past the sign in.
Let's ReviewLet's Review

Worthless

Should have left this app the way it was, now is non functional.
Trex3rTrex3r

Updated app is very frustrating

The updated version freezes, which makes the app useless. The original app worked so easily.
Rating should be no star.
Cat771Cat771
See 56 more reviews

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FAQ

What does FresGO do?

FresGO is a free platform designed to help Fresno residents report infrastructure and non-emergency public safety issues. It streamlines the reporting process by automatically routing issues to the appropriate departments and keeping users informed about the resolution status.

What types of issues can be reported with FresGO?

You can report a variety of issues, including graffiti, broken sprinklers, street closures, and other infrastructure or non-emergency public safety concerns. The application is designed to handle a wide range of problems that affect the community.

How does FresGO ensure issues are resolved?

The app automatically routes reported issues to the correct department. Furthermore, it includes an escalation feature that ensures issues are addressed in a timely manner, and users are notified as soon as a resolution is achieved.

Is FresGO available in multiple languages?

Yes, FresGO is a multi-lingual application. This ensures that a wider range of users can easily report issues and stay informed about their progress, regardless of their primary language.

How do I get updates on my reported issue?

Once you report an issue through FresGO, you will receive real-time updates and alerts regarding its progress. You will be notified the instant an issue is resolved, providing transparency throughout the process.