Update
Since the update, the app gives errors every time I try to report something. This has been a huge fail. It is not user friendly either. Not a fan of this new update.
They should also give you the option to report illegal firework via the app
This app never works right! Please fix it!
They should also give you the option to report illegal firework via the app
This app never works right! Please fix it!
Can’t even make a request
The app is broken. When you fill out a ticket at the very end the continue button doesn’t even work. What is the point of this app if you can’t even submit a ticket
Still not functional
App doesn't work
Needs some fixes.
Using this app is hit and miss. After filling all of the details in regarding the dead cat in front of my house I hit the “Continue” button but it does not respond, even after waiting a while. Very frustrating.
New update needs work
Since the update 1 week ago, it’s taking five days for Graffiti to get removed and on the old app It was done within an hour. Either it’s completed and the app isn’t updating showing completed or they haven’t got the request at all. Hopefully this will get rectified soon because the app before was really good. Update June 3, 2024. Getting errors when submitting that the 311 system is unreachable. When I chat with FresGo, they say they are not aware of any outages. This happens so many times it’s hard to make over request through the app. You have to go to the website which actually works. This was not an upgrade but a downgrade when they tried to upgrade this app.
Update: 9-23-24: I upgraded from three star of four star because the
OK, app is much better and response is back to normal, very fast. I would give it five stars if they would include an option to report Homeless encampments because of the new law effective September 23, 2024.
2/25/26. Before and after the most recent update every time I tried to submit a request it says retry that they can’t reach their server. I even went online and tried it through the online service same message. I even chatted with their chat box same message.
Update: 9-23-24: I upgraded from three star of four star because the
OK, app is much better and response is back to normal, very fast. I would give it five stars if they would include an option to report Homeless encampments because of the new law effective September 23, 2024.
2/25/26. Before and after the most recent update every time I tried to submit a request it says retry that they can’t reach their server. I even went online and tried it through the online service same message. I even chatted with their chat box same message.
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