Frigidaire User Reviews

Customer Experience

Positive experience17.5% of reviews
Neutral12.0% of reviews
Negative experience70.5% of reviews

~ Based on 441 written reviews from the US App Store.

What users say

Is Frigidaire Safe?

Frigidaire appears safe based on user ratings. AppsHunter Safety Score for Frigidaire is 94/100.

This assessment is based on 12,914 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 12,914 App Store ratings for Frigidaire.

Is Frigidaire Legit?

Frigidaire appears to be a legitimate app. AppsHunter Legitimacy Score for Frigidaire is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Changing temp settings.

Way too many taps to changing temp settings.
Air conditioner it’s self is the best one I have in the last 50 years, works great and very efficient, could not be any happier.

Convenient Replacement for Remote

I love using this app to control my air conditioner.

App Stopped Working

As many have complained the app immediately says this update should take no more than 15 minutes but it’s stuck there.

App not finding AC

Update 08/07/26 now working as intended

After the most recent update it no longer locates my AC even after re-adding it

invasive permissions

why does this app suddenly require precise location to be able to function at all, whereas the previous version worked fine without? It's an air conditioner

Just Stopped Working

Working fine until update and now not. Did all the trouble shooting, followed instructions, sat next to unit, and it couldn’t reconnect with my window AC. Useless.

Constant issues!

The last couple of updates have introduced nonstop connection issues with my window AC unit. It’s always disconnecting now for no reason. All day today the app has been glitching. Right now I can see my unit and the settings but I can’t change anything. STOP PUSHING BUGGY CODE!!!

App is down!

App is not working. My AC is on and the app is not picking it up. I turn on, leave the app and when I return, it says my AC is off when it is very much on. Pls fix

Ehhh

App is not responding. Will not update indoor temp. The units it’s self is great but the app has given us so many issues. Have to physically change settings on the unit because it will not respond. Tried removing device and reinstalling to and nothing.

APP ISNT FUNCTIONING

why is it constantly saying it needs to be refreshed and then won’t refresh then the screen will show up but there’s no option to lower or change the temperate or change the modes. FIX THIS APP this is frustrating.

App is very glitchy with every update

App is complete and utter garbage! It works fine most times but ever so often, it fails to work on some level, especially after the ridiculously constant updates. I mean why so many updates for an app that simply turns on and off devices!!!?? And YES, fake Frigidaire support responder, it is VERY frustrating!
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App stopped working

Recently I updated the app it’s not showing anything when I put it on and it says it’s off. What should I do?

Connection Issues

This app has stopped working so many times I have lost count. I have to then delete and redownload and go through the entire setup again and again. This latest time, even after going through the entire setup and having the app tell me the appliance is connected, the app then tells me “something went wrong” and gives me the refresh button. Clicking refresh does nothing, it just goes right back to “something went wrong.” What’s the point of having the app if it is constantly malfunctioning?!?
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Broke since update!

Way to go now I can’t use it at all since the update!!!!

App does work since update

My app doesn’t work anymore since the new update I’ve uninstalled and then reinstalled and still nothing all it does is load and then tells me to refresh my internet connection is perfect there’s nothing wrong with it the app just stopped after the last update. I hope you can fix it soon cause this is a good app and I like having the power to turn the ac on and off from my phone.
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Everyday a different error code

What is going on with this app? It will work perfectly for one day and then the next day it says refresh but can’t find my two ac’s, then I get unavailable, something went wrong, or can’t connect!
I called Frigidaire and they were completely useless and they told me that I have to have a technician come out at my expense! WTH?
I’ve uninstalled/ reinstalled the app and each AC and STILL HAVING PROBLEMS! I have updates on… HELP ME because Frigidaire’s phone customer service is terrible!!
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Great update-NOT!

Was working fine, then came the update, now all is says is “something went wrong, refresh and try again”. Did that many time, uninstalled the app went through the set up only to get the same message again.

App stopped working

Today, the app won’t load the device screen. So now, I can’t turn my 2 A/C’s on for my disabled parent when away from home. Wonder what genius decided to shut down the app. Way to go.

Problemas de conexión

Es una de las peores aplicaciones siempre tienes el problema de que no se conecta con tu dispositivo y te pide actualizar y nunca puedes llevarla a cabo, no la recomiendo

Stopped working

What ever your last update did made it stop connecting to my window ac unit which has never been an issue