Initially worked well
This app initially worked well to control and monitor a Frigidaire dehumidifier.
Recent the app began showing a temperature reading of 158F degrees?
The unit is working fine and its operating temperature is also fine. The basement temperature is approximately 68F yet the app showing surrounding temp of 158.
After deleting the app and reinstalling, the issue is unresolved.
Dehumidifier is very good. App may need a little fine tuning.
Recent the app began showing a temperature reading of 158F degrees?
The unit is working fine and its operating temperature is also fine. The basement temperature is approximately 68F yet the app showing surrounding temp of 158.
After deleting the app and reinstalling, the issue is unresolved.
Dehumidifier is very good. App may need a little fine tuning.
Show more
App has bugs
The app will not reset the Dirty Filter indicator. Clean the filter, reset using fan button on dehumidifier. It resets device but app still shows Dirty. Have tried uninstalling and reinstalling, never resets. App reports incorrect temperature. Example profile is set to Fahrenheit, app incorrectly converts and displays temperature to example 162° but changing to Celsius shows as 22°. The Fahrenheit conversion should be (22°C × 9/5) + 32 = 71.6°F (72°) not 162°. Also the app support is a virtual chat isn’t even coded to know type of device for the Model number. So, after saying I needed app support and the reasons, Incorrect reporting of Dirty Filter and Temperature as well as my steps to try and remedy, the chat spews out all kinds of information on how to clean a filter.
Show more
Horrible interface
Still no fix to my last complaint. When ever the app notifies filter is dirty it knocked the connection have to delete and repair
App issue
Temperature reading on main screen is adding a “1” to the temperature
Temperature is way off
Ever since this last update my dehumidifier is showing ridiculous temperatures in the app. My basement is not 167 degrees. My separate thermometer/ hydrometer shows 77 degrees. The humidity reading however is accurate.
Device won't connect
i’ve tried several times including the following all the directions, deleting the app, reinstalling the app, reinstalling the device, etc. but I can never get the dehumidifier to connect to the app on my phone.
No WiFi
GHDD5035W100 not recognized in the website so I can’t get help on this model, will have to wait until Monday to call. Does not connect to WiFi if you follow the app instructions. Appliance does not go to pairing mode if you hold button for 5 seconds as instructed. App says it should beep twice and Wi-Fi indicator blinks. Beeps three times and nothing happens.
Show more
Who are the 5 stars?
Honestly I don’t understand who is giving this app 5 stars. It’s pretty pathetic for such an expensive appliance. Will just randomly disconnect my device from my account every month or so and it’s such a pain to reconnect it each time. I tried to return it but it was past the 30 day window.
Horrible
It’s funny to because when you look in the reviews they only show the good ones, you have to scroll all the way down to see all the ones where people complained and yall did NOTHING. I don’t know what yall claim to be fixing in these updates but yall NEED TO DO BETTER. THERE SHOULD BE NOOOO REASON WHY EVERY OTHER DAY THIS STUPID APP IS ACTING UP , YOURE BETTER OFF JUST USING THE REMOTE THAT CAME WITH WHATEVER PRODUCT YOU BOUGHT BECAUSE THIS IS RIDICULOUS
Show more
It Would Be Nicr
It would be nice if Frigidaire, with their yearly or more back end issues with their app had a push notification when opening the app to let users know immediately they are experiencing server side issue. Instead of making customers go thru reconnect issues and troubleshooting steps because their server side is broken. WTH!!
Show more
Very frustrating Wi-Fi/app experience
I purchased this Frigidaire air conditioner specifically because it has Wi-Fi so I can monitor and control it remotely. I have been using the app successfully for about a week with no problems. Today, however, the app suddenly stopped connecting and only gives me “Something went wrong. Refresh to try again.”
My home Wi-Fi is working, and I can connect remotely to my Ring camera and other devices without any problem. I am also not at home, so I can’t physically access the air conditioner to reset it or troubleshoot the Wi-Fi connection.
The whole reason I bought a Wi-Fi-enabled unit was to be able to control it when I’m away. It is extremely frustrating when the feature works perfectly for days and then suddenly becomes unavailable with no useful explanation or troubleshooting option in the app.
Frigidaire needs to make the app much more reliable. If you advertise remote Wi-Fi control as a feature, it needs to actually work when customers need it.
My home Wi-Fi is working, and I can connect remotely to my Ring camera and other devices without any problem. I am also not at home, so I can’t physically access the air conditioner to reset it or troubleshoot the Wi-Fi connection.
The whole reason I bought a Wi-Fi-enabled unit was to be able to control it when I’m away. It is extremely frustrating when the feature works perfectly for days and then suddenly becomes unavailable with no useful explanation or troubleshooting option in the app.
Frigidaire needs to make the app much more reliable. If you advertise remote Wi-Fi control as a feature, it needs to actually work when customers need it.
Show more
PLEASE-Fix so AC stays connected!
I love the AC and the app, except that AT LEAST once a week I have to re-connect the AC to app. This has been going on for over a year! Every time an update comes out I cross my fingers that the problem has been fixed. Not yet! PLEASE FIX!!!
Info only
Only shows you info. No setting changes but you can power it down and back on.
Extremely difficult to install and get working.
Extremely difficult to install and get working.
Update has broken it
the last 2 updates have broken the connectivity. it won’t even pick up my air conditioner
App can’t find Device
A day after they updated app, now the app can’t find the device. Worked flawlessly for 2 years until the newest update. Tried resetting and re-linking the item, did all of that successfully then a minute later it couldn’t find the device again.
No notifications to iPhone
This app doesn’t send notifications to your iPhone which is the whole reason I bought the WiFi enabled dehumidifier so I didn’t have to go down to the basement to see if it was full. Also the customer service doesn’t have a reliable phone connection and keeps disconnecting customers within a minute of calling.
Show more
Just won’t work
The damn app won’t connect to my WiFi network and won’t let me add manually the scanner only work if you have a QR code on your route which I don’t. All my other TV’s and devices are in my WiFi working fine just not able at all to add it. Why don’t you allow us to enter it in the app on your profile first.
Show more
App shows A/C is OFF, but A/C is ON
App shows A/C is OFF, but A/C is ON…. Something has changed recently. It used to work fine. But, not anymore. Please post solution here. Please DO NOT tell me to contact support.electrolux.us.. Why? Because that doesn’t work either. It shows > Website can’t be reached or moved to another web address. PLEASE FIX THE APP
Show more
No Working Today 9/3
App stopped working today. Always say AC is off when it is on.
Very good
Az app nagyon jo, konnyen kezelheto es ertheto. Egyszeru csatlakoztatasi rendszer.
The best app, easy connection and using and understanding.
The best app, easy connection and using and understanding.
