temperature data is not accurate.
Lists the temperature where my dehumidifier is as 163°
Horrible app
This app is clunky. It used to be great for turning the machines on and off and checking their status. Now every unit is suddenly reading temperatures over 165 degrees. If it were just one machine, I’d assume a broken temp gauge — but it’s all of them: two at my home and one at a completely different location. All since the last update.
We tried unplugging the machines for ten minutes, deleting and reinstalling the app, setting everything up again. No luck. They really need to work out the app kinks before pushing updates live.
We tried unplugging the machines for ten minutes, deleting and reinstalling the app, setting everything up again. No luck. They really need to work out the app kinks before pushing updates live.
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Features removed from app
A recent update removes the functionality to do anything but turn the ac on or off. I can’t change the temperature, mode, or fan speed. Very disappointed!
This app needs access to your entire phone and everything else it can…DO NOT INSTALL
Very invasive app
Response from developer
Hi Addybee, It's concerning to hear that you feel the app requires too much access to your phone. We appreciate your feedback and take privacy seriously. Your thoughts are important, and we’re committed to ensuring a positive experience for all users. If you have specific concerns or suggestions, please consider sharing them through our support site at support.electrolux.us. Thank you for voicing your perspective!
Dashboard Math Bug - Model FHDD5034Y1
Dashboard reads 158° but the room is at 70° on the humidifier model FHDD 5034Y1. This app is accidentally running the C-to-F math formula on the number that is already in Fahrenheit. Submenus show the correct 70 degrees.
Please fix this UI rendering bug in the next OSI update
Please fix this UI rendering bug in the next OSI update
Initially worked well
This app initially worked well to control and monitor a Frigidaire dehumidifier.
Recent the app began showing a temperature reading of 158F degrees?
The unit is working fine and its operating temperature is also fine. The basement temperature is approximately 68F yet the app showing surrounding temp of 158.
After deleting the app and reinstalling, the issue is unresolved.
Dehumidifier is very good. App may need a little fine tuning.
Recent the app began showing a temperature reading of 158F degrees?
The unit is working fine and its operating temperature is also fine. The basement temperature is approximately 68F yet the app showing surrounding temp of 158.
After deleting the app and reinstalling, the issue is unresolved.
Dehumidifier is very good. App may need a little fine tuning.
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App has bugs
The app will not reset the Dirty Filter indicator. Clean the filter, reset using fan button on dehumidifier. It resets device but app still shows Dirty. Have tried uninstalling and reinstalling, never resets. App reports incorrect temperature. Example profile is set to Fahrenheit, app incorrectly converts and displays temperature to example 162° but changing to Celsius shows as 22°. The Fahrenheit conversion should be (22°C × 9/5) + 32 = 71.6°F (72°) not 162°. Also the app support is a virtual chat isn’t even coded to know type of device for the Model number. So, after saying I needed app support and the reasons, Incorrect reporting of Dirty Filter and Temperature as well as my steps to try and remedy, the chat spews out all kinds of information on how to clean a filter.
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Horrible interface
Still no fix to my last complaint. When ever the app notifies filter is dirty it knocked the connection have to delete and repair
App issue
Temperature reading on main screen is adding a “1” to the temperature
Temperature is way off
Ever since this last update my dehumidifier is showing ridiculous temperatures in the app. My basement is not 167 degrees. My separate thermometer/ hydrometer shows 77 degrees. The humidity reading however is accurate.
Device won't connect
i’ve tried several times including the following all the directions, deleting the app, reinstalling the app, reinstalling the device, etc. but I can never get the dehumidifier to connect to the app on my phone.
No WiFi
GHDD5035W100 not recognized in the website so I can’t get help on this model, will have to wait until Monday to call. Does not connect to WiFi if you follow the app instructions. Appliance does not go to pairing mode if you hold button for 5 seconds as instructed. App says it should beep twice and Wi-Fi indicator blinks. Beeps three times and nothing happens.
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Who are the 5 stars?
Honestly I don’t understand who is giving this app 5 stars. It’s pretty pathetic for such an expensive appliance. Will just randomly disconnect my device from my account every month or so and it’s such a pain to reconnect it each time. I tried to return it but it was past the 30 day window.
Horrible
It’s funny to because when you look in the reviews they only show the good ones, you have to scroll all the way down to see all the ones where people complained and yall did NOTHING. I don’t know what yall claim to be fixing in these updates but yall NEED TO DO BETTER. THERE SHOULD BE NOOOO REASON WHY EVERY OTHER DAY THIS STUPID APP IS ACTING UP , YOURE BETTER OFF JUST USING THE REMOTE THAT CAME WITH WHATEVER PRODUCT YOU BOUGHT BECAUSE THIS IS RIDICULOUS
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It Would Be Nicr
It would be nice if Frigidaire, with their yearly or more back end issues with their app had a push notification when opening the app to let users know immediately they are experiencing server side issue. Instead of making customers go thru reconnect issues and troubleshooting steps because their server side is broken. WTH!!
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Very frustrating Wi-Fi/app experience
I purchased this Frigidaire air conditioner specifically because it has Wi-Fi so I can monitor and control it remotely. I have been using the app successfully for about a week with no problems. Today, however, the app suddenly stopped connecting and only gives me “Something went wrong. Refresh to try again.”
My home Wi-Fi is working, and I can connect remotely to my Ring camera and other devices without any problem. I am also not at home, so I can’t physically access the air conditioner to reset it or troubleshoot the Wi-Fi connection.
The whole reason I bought a Wi-Fi-enabled unit was to be able to control it when I’m away. It is extremely frustrating when the feature works perfectly for days and then suddenly becomes unavailable with no useful explanation or troubleshooting option in the app.
Frigidaire needs to make the app much more reliable. If you advertise remote Wi-Fi control as a feature, it needs to actually work when customers need it.
My home Wi-Fi is working, and I can connect remotely to my Ring camera and other devices without any problem. I am also not at home, so I can’t physically access the air conditioner to reset it or troubleshoot the Wi-Fi connection.
The whole reason I bought a Wi-Fi-enabled unit was to be able to control it when I’m away. It is extremely frustrating when the feature works perfectly for days and then suddenly becomes unavailable with no useful explanation or troubleshooting option in the app.
Frigidaire needs to make the app much more reliable. If you advertise remote Wi-Fi control as a feature, it needs to actually work when customers need it.
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PLEASE-Fix so AC stays connected!
I love the AC and the app, except that AT LEAST once a week I have to re-connect the AC to app. This has been going on for over a year! Every time an update comes out I cross my fingers that the problem has been fixed. Not yet! PLEASE FIX!!!
Info only
Only shows you info. No setting changes but you can power it down and back on.
Extremely difficult to install and get working.
Extremely difficult to install and get working.
Update has broken it
the last 2 updates have broken the connectivity. it won’t even pick up my air conditioner
App can’t find Device
A day after they updated app, now the app can’t find the device. Worked flawlessly for 2 years until the newest update. Tried resetting and re-linking the item, did all of that successfully then a minute later it couldn’t find the device again.
