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Details

Released
June 6, 2015
Updated
October 26, 2026

Features

Background Location Access

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About

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

✓Remote appliance control
✓Appliance notifications
✓Software updates
✓Personalized settings
✓Voice integration
✓Energy/water usage monitoring
✓AI cooking recipes
✓Product registration
✓Expert assistance
✓Proactive service alerts
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What users say about SmartHQ

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+1

What's New in SmartHQ

119.1

October 26, 2026

We are constantly improving SmartHQ to give you seamless, reliable control over your connected home appliances. Here is what’s new in this update: Personalized Experience & Dashboard • Dashboard Customization: Your customized home screen arrangements and appliance layouts are now securely saved long-term, ensuring your preferences stay exactly how you want them. • Persistent Shortcuts: Quick-access appliance shortcuts are now saved permanently, maintaining your custom navigation across sessions. Smart Care, Support & Rewards • Opal Mini Perks: Unlock exclusive incentives, promotional offers, and rewards designed specifically for Opal Mini Nugget Ice Maker owners. • Upgraded SmartHQ Assistant: Introducing an upgraded SmartHQ Assistant experience for smarter, more efficient help and support in the United Kingdom, Ireland, and Singapore. SmartHQ Marketplace & Subscriptions • Global Marketplace Expansion: We are excited to roll out the SmartHQ Marketplace and Mixed Cart checkout to the United Kingdom and Singapore! Shop genuine accessories, replacement filters, and parts with ease. • More Ways to Shop: Enjoy new, convenient entry points on your appliance control screens to quickly access the Marketplace and order what you need. Expanded Appliance Support • Air Purifier Support: Added support and user guides for non-connectable Air Purifier models, helping you register your appliance and access expert care tips in one convenient place. • Smart Dispense Enhancements: Completely redesigned and optimized the Smart Dispense setup and replenishment tracking for our newest washer models. • Fisher & Paykel French Door Refrigeration: Added seamless pairing and control support for the Fisher & Paykel 905W French Door Refrigerator. System Enhancements, Platform Updates & Bug Fixes • Platform & Connectivity Updates: Under-the-hood technical upgrades to core appliance screens—including Drip Coffee, Grind & Brew, Dishwashers, and Dishwasher Drawers—to ensure long-term stability and reliability. • General Maintenance: General performance improvements and bug fixes across various appliances and features. Loving SmartHQ? Leave us a rating and review!

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Charts

Top Free

📈 51+2

Lifestyle

This app rose +2 positions in Lifestyle chart.

Last updated on October 31, 2026.

User reviews

Great App

Great app. Give you notifications and let you start or stop your washer and dryer through your phone

Doesn’t work

App won’t connect. You have to go through the whole setup process just for it to fail. WiFi doesn’t work. Bluetooth doesn’t work. GE makes good appliances, but their app sucks.

Edit. Got it to work for a bit. Stopped working. Still giving this a 1 star and here’s why. The gas can be turned on without the burner being lit. HUGE design flaw. How is there no lawsuit because of this design?My elderly parents just turned on the gas and left it on. Nothing to burn off the gas. Thank got it was on low or I might be talking to the police now and not typing this review. Had to vent the house. Got the app to monitor the stove to make sure it’s off when it’s not supposed to be on. App doesn’t do that. Only can remotely control the oven. And since it stopped working again, it can’t even do that.
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Slow

Takes FOREVER to open and find the a/c.

New update is horrible

The app was working just fine until this recent update. Now my washer WiFi is down and I can’t reconnect to it again! Haven’t been getting notifications for my laundry for weeks.

Glitchy

I have an AC wall unit. Using the app is always hit or miss. You have to force quit it a few times for it to respond to turning “On”. Sometimes it stays on loading or says the system is offline. If you close the app and restart it works again. I have a strong wifi connection, so it’s hard to tell what makes the app so glitchy, because I doubt it’s my connection. Also, I’m not sure why there isn’t a way for it to remember default settings, like temp. It always defaults to the same system settings, so there is a lot of extra work just to get it to the settings I prefer.
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Developer apps

User experience

🐞

Reported Bugs

6 issues

Account verification loop

Bug

Inability to connect appliances to WiFi

Bug

Crashes and freezes

Bug

Inaccurate cycle tracking

Bug

Disconnection issues

Bug

Incompatibility with certain devices

Bug
✨

Requested Features

7 requests

Allow setting favorites as default

Feature

Provide more granular control over appliance settings

Feature

Integrate with smart home platforms

Feature

Add more customization options

Feature

Improve notification controls

Feature

Provide access to appliance manuals

Feature

Enable remote control of all appliance functions

Feature

FAQ

What does the SmartHQ app do?

The SmartHQ app acts as a command center for your smart appliances from brands like GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier. It allows you to remotely monitor and control your appliances, receive important notifications, and manage software updates.

What are the key features of SmartHQ?

Key features include remote control and monitoring of appliances, timely notifications, software updates, personalized experiences with shortcuts and new modes, voice integration with Alexa and Google Home, energy and water usage monitoring, an enhanced cooking experience with AI recipes and oven camera, convenient product registration, and access to expert help and proactive service alerts.

Is the SmartHQ app free to use?

The SmartHQ app is free to download and use. However, it may offer in-app purchases for certain features or modules. Additionally, some advanced functionalities might require a compatible SmartHQ-enabled appliance or a separately purchased SmartHQ Connect module.

What are the requirements to use SmartHQ?

To use SmartHQ, you need a compatible SmartHQ-enabled appliance or a SmartHQ Connect module. The app may also require optional permissions for Wi-Fi, Bluetooth, notifications, camera/media files, and precise location to enable its full range of features.

How can SmartHQ help with appliance maintenance and support?

SmartHQ provides proactive service alerts when your appliance needs attention and includes a diagnostics tool for troubleshooting. You can also use the app to schedule a technician visit or access contact information for appliance support, making maintenance and problem-solving more convenient.