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Details

  • Released
  • Updated
  • June 6, 2015
  • September 15, 2026

Features

Background Location Access

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About

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

Remote appliance control
Appliance notifications
Software updates
Personalized settings
Voice integration
Energy/water usage monitoring
AI cooking recipes
Product registration
Expert assistance
Proactive service alerts
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What users say

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+1

What's New in SmartHQ

118.2

September 15, 2026

We are constantly improving SmartHQ to give you seamless, reliable control over your connected home appliances. Here is what’s new in this update: SmartHQ Marketplace & Subscriptions • SmartHQ Marketplace: In case you missed our recent launch, you can browse and order genuine water and air filters, cleaning supplies, and accessories directly in the app. • Mixed Cart Checkout: Combine multiple parts, accessories, and replacement filters into a single shopping cart for seamless checkout. • Smart Replenishment & Subscriptions: Easily set up recurring dishwasher detergent deliveries and browse genuine food-care storage accessories. • Smart Accessories: Added in-app purchasing for wireless temperature sensors and convenient filter replenishment alerts on your appliance control screens. Personalized Experience & Dashboard • Customizable Home Screen: Organize your home screen the way you want for faster access to your most-used features. • Reorganized Settings: Enjoy a cleaner, streamlined settings menu designed to help you manage your profile, notifications, and preferences effortlessly. • Enhanced Recipe Videos: Experience high-definition, full-screen video playback in "Homemade" recipes and cooking inspirations. • Quick Copy Appliance Details: Easily copy your model and serial numbers with a single tap directly from the appliance details page. Smarter Appliance Control & Notifications • Water Heaters: Smarter scheduling with enhanced Vacation Mode feature, paired with more accurate leak sensors and shut-off valve information. • Custom Water & Leak Sensor Names: Give your leak sensors custom friendly names (e.g., "Basement Sink" or "Laundry Room") to receive clear, actionable push alerts. • Custom Ice Management: Refined controls and scheduling for multi-type ice makers. Expanded Appliance Support (Fisher & Paykel & Haier brands) • Fisher & Paykel Cooking: Support for the newly refreshed 60cm built-in oven collection. • Refrigeration: Seamless pairing for Fisher & Paykel Integrated 36" Column French Door, 905W French Door, and RF620 Quad Door models. • Haier Refrigeration & Dish: Onboarding support for Haier 830w Quad Door, 750L freezer, and H600+ smart dishwashers. • Fisher & Paykel DishDrawer™: Full compatibility with Series 5, 7, and 9 dishwashers. Connectivity & System Enhancements • Clearer Onboarding: Improved step-by-step pairing prompts across wall ovens and smart kitchen appliances. • Extended Compatibility: Expanded support back to iOS 16.0, allowing more of your devices to connect to SmartHQ. • Bug Fixes & Polish: Fixed cooking camera live-stream drops, resolved Smart Dispense camera preview bugs, optimized Shortcuts reliability, and implemented general performance improvements. Loving SmartHQ? Leave us a rating and review!

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Charts

Top Free

📈 52+3

Lifestyle

This app rose +3 positions in Lifestyle chart.

Last updated on September 20, 2026.

User reviews

AC

Great service

Incompetently designed

I bought a new house that came with GE wifi enabled appliances. Unfortunately none of them works consistently with this app. I am generally tech savvy, but this app is beyond my ability to use. The builder who chose GE wasted his money, and I in turn have wasted mine. I am very annoyed.

1/2 star now

Ha ha dishwasher died after 12 years so we replaced it with a GE. Everything went well. in the app - said there was a software update for the dishwasher. And now it can’t connect. Does GE actually test these things? I don’t get it??!!

Was
So now SmartHQ just emailed me to tell me that my accessory has been deleted from my account - for the love of Christ: Why?

For some reason works perfectly with one mini split air conditioner, and the other one just keeps disconnecting.

Previously
I wrote a very critical two star review explaining why this app sucks rubber donkey lungs, and I went back to add a comment about Wi-Fi passwords, and my review was already deleted!

So THATS why the average score is so high.

POS.
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App Doesn’t work right for profile washer

App no longer allows to add or edit washer cycles. It will not save. Please fix. Purchased for this feature and no longer works.

Can’t even log in

I’ve reset my password half a dozen times and I still cannot log in!! So frustrating.

Developer apps

User experience

🐞

Reported Bugs

6 issues

Account verification loop

Bug

Inability to connect appliances to WiFi

Bug

Crashes and freezes

Bug

Inaccurate cycle tracking

Bug

Disconnection issues

Bug

Incompatibility with certain devices

Bug

Requested Features

7 requests

Allow setting favorites as default

Feature

Provide more granular control over appliance settings

Feature

Integrate with smart home platforms

Feature

Add more customization options

Feature

Improve notification controls

Feature

Provide access to appliance manuals

Feature

Enable remote control of all appliance functions

Feature

FAQ

What does the SmartHQ app do?

The SmartHQ app acts as a command center for your smart appliances from brands like GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier. It allows you to remotely monitor and control your appliances, receive important notifications, and manage software updates.

What are the key features of SmartHQ?

Key features include remote control and monitoring of appliances, timely notifications, software updates, personalized experiences with shortcuts and new modes, voice integration with Alexa and Google Home, energy and water usage monitoring, an enhanced cooking experience with AI recipes and oven camera, convenient product registration, and access to expert help and proactive service alerts.

Is the SmartHQ app free to use?

The SmartHQ app is free to download and use. However, it may offer in-app purchases for certain features or modules. Additionally, some advanced functionalities might require a compatible SmartHQ-enabled appliance or a separately purchased SmartHQ Connect module.

What are the requirements to use SmartHQ?

To use SmartHQ, you need a compatible SmartHQ-enabled appliance or a SmartHQ Connect module. The app may also require optional permissions for Wi-Fi, Bluetooth, notifications, camera/media files, and precise location to enable its full range of features.

How can SmartHQ help with appliance maintenance and support?

SmartHQ provides proactive service alerts when your appliance needs attention and includes a diagnostics tool for troubleshooting. You can also use the app to schedule a technician visit or access contact information for appliance support, making maintenance and problem-solving more convenient.