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Details

  • Released
  • Updated
  • June 6, 2015
  • September 28, 2026

Features

Background Location Access

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SmartHQ screenshot #10 for iPhone
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About

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

✓Remote appliance control
✓Appliance notifications
✓Software updates
✓Personalized settings
✓Voice integration
✓Energy/water usage monitoring
✓AI cooking recipes
✓Product registration
✓Expert assistance
✓Proactive service alerts
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What users say

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What's New in SmartHQ

118.3

September 28, 2026

We are constantly improving SmartHQ to give you seamless, reliable control over your connected home appliances. Here is what’s new in this update: SmartHQ Marketplace & Subscriptions • SmartHQ Marketplace: In case you missed our recent launch, you can browse and order genuine water and air filters, cleaning supplies, and accessories directly in the app. • Mixed Cart Checkout: Combine multiple parts, accessories, and replacement filters into a single shopping cart for seamless checkout. • Smart Replenishment & Subscriptions: Easily set up recurring dishwasher detergent deliveries and browse genuine food-care storage accessories. • Smart Accessories: Added in-app purchasing for wireless temperature sensors and convenient filter replenishment alerts on your appliance control screens. Personalized Experience & Dashboard • Customizable Home Screen: Organize your home screen the way you want for faster access to your most-used features. • Reorganized Settings: Enjoy a cleaner, streamlined settings menu designed to help you manage your profile, notifications, and preferences effortlessly. • Enhanced Recipe Videos: Experience high-definition, full-screen video playback in "Homemade" recipes and cooking inspirations. • Quick Copy Appliance Details: Easily copy your model and serial numbers with a single tap directly from the appliance details page. Smarter Appliance Control & Notifications • Water Heaters: Smarter scheduling with enhanced Vacation Mode feature, and updated leak sensors and shut-off valve information. • Custom Water & Leak Sensor Names: Give your leak sensors custom friendly names (e.g., "Basement Sink" or "Laundry Room") to receive clear, actionable push alerts. • Custom Ice Management: Refined controls and scheduling for multi-type ice makers. Expanded Appliance Support (Fisher & Paykel & Haier brands) • Fisher & Paykel Cooking: Support for the newly refreshed 60cm built-in oven collection. • Refrigeration: Seamless commissioning for Fisher & Paykel Integrated 36" Column French Door, 905W French Door, and RF620 Quad Door models. • Haier Refrigeration & Dish: Onboarding support for Haier 830w Quad Door, 750L freezer, and H600+ smart dishwashers. • Fisher & Paykel DishDrawer™: Full compatibility with Series 5, 7, and 9 dishwashers. Connectivity & System Enhancements • Clearer Onboarding: Improved step-by-step pairing prompts across wall ovens and smart kitchen appliances. • Extended Compatibility: Expanded support back to iOS 16.0, allowing more of your devices to connect to SmartHQ. • Bug Fixes & Improvements: Fixed cooking camera live-stream drops, resolved Smart Dispense camera preview issue, and implemented general performance improvements. Loving SmartHQ? Leave us a rating and review!

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Charts

Top Free

📉 77-2

Lifestyle

This app dropped -2 positions in Lifestyle chart.

Last updated on October 10, 2026.

User reviews

Worst app ever

Password resets is a never ending spiral of issues - even when you follow directions. And the app itself make purchasing supplies virtually impossible - terrible user interface and screen refreshes when one swaps away to look up information. This app is a disaster.

Inconsistent and unreliable

Disconnects from my appliances all the time and I have to reconnect them, which is only successful after about five tries and 30 minutes. Really great when I try to make my kids a quick dinner but I can’t use the right setting on our range because for some stupid reason I can only do it through this janky app.
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Operating Air Conditioner

This app is very handy I can lay in bed or be outside and turn the air conditioner on or off. Up or down any of the options that’s on the air conditioner I can pull up. I like it a lot. At this moment it’s got a little hick up but I found away around it so it doesn’t hinder me none. Thanks SmartHQ.

This app is truly APPALLING …

This app is truly APPALLING …
EVERY day I open the app it asks for the ModelID of the Haier heat pump hot water service… I enter it and invariably it asks yet again… and again… and again… and again… you get the picture… had it ask up to 15+ times before it would let me into the screen to check what the current water temperature was! And it doesn’t even seem to have to be the ModelID as I have also used some other number from the side of the unit!
One reason I chose the Haier heat pump hot water service was of the fact I “theoretically” control it from my phone… all it will allow you to change is the Maximum temperature… Boost… and choose one of the 4 operating modes… NO date change (for daylight saving) or anything else that one has to go to the outside unit and stand there trying to figure out how you have to make changes or reset it through pressing particular button combinations… and sometimes standing there in the middle of the night trying to figure it out while also having to hold a torch!
I should have done better searching to find a unit that truly does work fully from the phone!
If there was a zero star option I would use that!
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Worthless

More interested in data harvesting than providing value. Impossible to connect device using latest iPhone.

Developer apps

User experience

🐞

Reported Bugs

6 issues

Account verification loop

Bug

Inability to connect appliances to WiFi

Bug

Crashes and freezes

Bug

Inaccurate cycle tracking

Bug

Disconnection issues

Bug

Incompatibility with certain devices

Bug
✨

Requested Features

7 requests

Allow setting favorites as default

Feature

Provide more granular control over appliance settings

Feature

Integrate with smart home platforms

Feature

Add more customization options

Feature

Improve notification controls

Feature

Provide access to appliance manuals

Feature

Enable remote control of all appliance functions

Feature

FAQ

What does the SmartHQ app do?

The SmartHQ app acts as a command center for your smart appliances from brands like GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier. It allows you to remotely monitor and control your appliances, receive important notifications, and manage software updates.

What are the key features of SmartHQ?

Key features include remote control and monitoring of appliances, timely notifications, software updates, personalized experiences with shortcuts and new modes, voice integration with Alexa and Google Home, energy and water usage monitoring, an enhanced cooking experience with AI recipes and oven camera, convenient product registration, and access to expert help and proactive service alerts.

Is the SmartHQ app free to use?

The SmartHQ app is free to download and use. However, it may offer in-app purchases for certain features or modules. Additionally, some advanced functionalities might require a compatible SmartHQ-enabled appliance or a separately purchased SmartHQ Connect module.

What are the requirements to use SmartHQ?

To use SmartHQ, you need a compatible SmartHQ-enabled appliance or a SmartHQ Connect module. The app may also require optional permissions for Wi-Fi, Bluetooth, notifications, camera/media files, and precise location to enable its full range of features.

How can SmartHQ help with appliance maintenance and support?

SmartHQ provides proactive service alerts when your appliance needs attention and includes a diagnostics tool for troubleshooting. You can also use the app to schedule a technician visit or access contact information for appliance support, making maintenance and problem-solving more convenient.