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Details

  • Released
  • Updated
  • June 6, 2015
  • June 12, 2026

Features

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About

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

Remote appliance control
Appliance notifications
Software updates
Personalized settings
Voice integration
Energy/water usage monitoring
AI cooking recipes
Product registration
Expert assistance
Proactive service alerts
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What users say

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What's New in SmartHQ

116.2

June 12, 2026

We are continuously working to improve your smart home experience. In this update, we are introducing new appliance integrations, enhanced features, and overall usability improvements: • Appliance Support & Upgrades: • LCD Wall Ovens: Added a new voice waiver configuration and streamlined the Over-The-Air (OTA) update process for a smoother experience. • Laundry: You can now configure your Smart Dispense settings to set the new Bodewell Wild Bloom detergent as your selection. • Opal Mini: Enjoy a seamless setup experience with our new Guided Setup and customize your notifications with adjustable Tone Settings. • Drip Coffee: Save and quickly access your favorite brew configurations to enjoy your perfect cup of coffee every time. • Haier Monoblock Water Heater: Expanded compatibility and software update capabilities for 200L, 250L, and 330L models. • Haier Smart Power HESP Ducted: Fully integrated support for 18kW, 20kW, and 24kW ducted heating and cooling units. • New Features & Regional Updates: • SmartHQ Assistant: We’ve introduced our new In-App Assistant to help you seamlessly manage your appliances and find support more effectively. This feature is now available for our users in Australia and New Zealand. • In-App Shopping: Explore our product catalog directly within the app, now expanded to our Australia and New Zealand markets. • Usability Enhancements: • Streamlined Setup: You will now be prompted to assign a custom nickname to your appliance during the initial commissioning process (available to select appliance brands) to keep your smart home organized. • Product Information: Instantly copy and paste your model and serial numbers directly from the Product Info page for quicker registration and support. • Expanded Digital Resources: Access digital Use and Care manuals (available for select models) directly within settings, including comprehensive product guides for all FCS200 Washer models. As always, this release includes performance improvements and bug fixes to make your app experience more reliable.

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Charts

Top Free

📉 52-3

Lifestyle

This app dropped -3 positions in Lifestyle chart.

Last updated on August 9, 2026.

User reviews

No longer works.

The app just freezes now when you try to get to your appliances. Pretty useless.

Doesn’t always connect

The app doesn’t always connect with washer.

I can no longer sign in

I was having issues about six months after I got my appliances getting notifications. I was advised by support center to delete the app and reinstall it now I can’t login. I’ve tried creating a new account. They won’t let me reset the password and I never get the email.

Not optimized for IPhone 17

This app WAS working fine on my previous iPhone however after upgrading to the 17 it no longer works. I can open it but once open I cannot view any settings or statuses almost like it’s frozen. Please fix ASAP!

Ok

Would like to control the dryer better. Turning it on or off & not just for wrinkle control. Other than that it’s great to know when the dryer is done

Developer apps

User experience

🐞

Reported Bugs

6 issues

Account verification loop

Bug

Inability to connect appliances to WiFi

Bug

Crashes and freezes

Bug

Inaccurate cycle tracking

Bug

Disconnection issues

Bug

Incompatibility with certain devices

Bug

Requested Features

7 requests

Allow setting favorites as default

Feature

Provide more granular control over appliance settings

Feature

Integrate with smart home platforms

Feature

Add more customization options

Feature

Improve notification controls

Feature

Provide access to appliance manuals

Feature

Enable remote control of all appliance functions

Feature

FAQ

What does the SmartHQ app do?

The SmartHQ app acts as a command center for your smart appliances from brands like GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier. It allows you to remotely monitor and control your appliances, receive important notifications, and manage software updates.

What are the key features of SmartHQ?

Key features include remote control and monitoring of appliances, timely notifications, software updates, personalized experiences with shortcuts and new modes, voice integration with Alexa and Google Home, energy and water usage monitoring, an enhanced cooking experience with AI recipes and oven camera, convenient product registration, and access to expert help and proactive service alerts.

Is the SmartHQ app free to use?

The SmartHQ app is free to download and use. However, it may offer in-app purchases for certain features or modules. Additionally, some advanced functionalities might require a compatible SmartHQ-enabled appliance or a separately purchased SmartHQ Connect module.

What are the requirements to use SmartHQ?

To use SmartHQ, you need a compatible SmartHQ-enabled appliance or a SmartHQ Connect module. The app may also require optional permissions for Wi-Fi, Bluetooth, notifications, camera/media files, and precise location to enable its full range of features.

How can SmartHQ help with appliance maintenance and support?

SmartHQ provides proactive service alerts when your appliance needs attention and includes a diagnostics tool for troubleshooting. You can also use the app to schedule a technician visit or access contact information for appliance support, making maintenance and problem-solving more convenient.