Machine doesn’t work and GE appliance doesn’t have a refund line
Put in $35 to this app and the machine doesn’t even work. Now I’m stuck on getting a refund issued back to me from them. Heads up, there’s no service phone number or email or contact of any forms for customer service from the Launderday user side. I stayed on the phone for 30min being transferred 5 different phone lines and no one can solve my problem.
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Terrible service!!
I literally can’t even connect to my laundry sites washer through QR. It keeps saying network lost. Trash app and shame on the property management for switching to an app that a toddler could’ve coded better.
Anti-Consumer Garbage
Ridiculous service. You have to add money to the account you can’t simply pay per transaction, and you can load no less than $10 at a time. To “add time” to your dryer cycle it is $3 per “increment” which translates to a few minutes, meanwhile, you could just fully restart the dryer load for $3 and get another 40 minutes or however long the full cycle is. Not to mention, the app sucks.
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Doesn’t ever connect. I have money on there I can’t use
I this app doesn’t work at all. Everytime I try and connect it to a machine I get network error. When I try to put it through the app it says machine doesn’t exist. I have connected the owner. Other people can use. But I can not. Please fix it
No.
Apartment just switched to these. Looking into an empty machine, that is very visibly on. I scan the QR code. It says it cannot be located. I have located the machine- I’m standing right in front of it. But your app cannot find your own QR code. Was excited because these machines are larger, but I’d much prefer a smaller washer that actually works versus a larger one run by an app that can’t seem to figure out how to do the one thing it’s made for.
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