Changed Psw - Says Invalid Credentials
Never works
The worst laundry app I’ve ever used
Why this application relies 100% on an active Internet connection when almost all of these commercial machines are placed in basements with no service is beyond me. The fact that I don’t have the ability to contact anyone about the functionality of the app is insane. If I could give zero stars, I would.
The response from the developer really shows you that they don't care and they don't understand their users whatsoever
The response from the developer really shows you that they don't care and they don't understand their users whatsoever
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The app freaking sucks
I have turned on notifications and it still doesn’t notify me. It is most annoying that my landlord decided to install these washing and drying machines in our apartment building. It’s better than having to go get quarters from the bank but still. I really didn’t need another app.
Scammy — agree!
A GE machine doesn’t spin the clothes dry ( often need to pay for dryer twice) or the machine fills w/ only 2-3 inches of water (?) so clothes that were never submerged in water come out streaked w soap.
This may be building mngr or super’s fault — but when dryer doesn’t dry at all or spin doesn’t work on washing machine— refunds requested via this app are never given. Who is responsible? In my building, the machines are poorly maintained— lint trap screens torn, plastic casings cracked, dryer door doesn’t close — without trying 10-12 times, washing machines lack enough water to wash and then often don’t spin dry— could it be they set so little water for washing clothes to avoid the water left in machine after the final spin? That’s no solution — just a poor work around.
I know— this is about the app —not my building’s poor management of the laundry facilities … but the app doesn’t give refunds for things that don’t work. The combo of this issue w the app, the broken equipment, and poor laundry room maintenance make the situation definitely one star — or less. Could all be much better w a little effort!!
This may be building mngr or super’s fault — but when dryer doesn’t dry at all or spin doesn’t work on washing machine— refunds requested via this app are never given. Who is responsible? In my building, the machines are poorly maintained— lint trap screens torn, plastic casings cracked, dryer door doesn’t close — without trying 10-12 times, washing machines lack enough water to wash and then often don’t spin dry— could it be they set so little water for washing clothes to avoid the water left in machine after the final spin? That’s no solution — just a poor work around.
I know— this is about the app —not my building’s poor management of the laundry facilities … but the app doesn’t give refunds for things that don’t work. The combo of this issue w the app, the broken equipment, and poor laundry room maintenance make the situation definitely one star — or less. Could all be much better w a little effort!!
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Does not work
Odd that app requires all my personal information to register. Regardless, app kept erroring, never recognized the washing machine I attempted to use. Wasted time and had to go elsewhere to wash clothes.
