Great App
Great app. Give you notifications and let you start or stop your washer and dryer through your phone
Doesn’t work
App won’t connect. You have to go through the whole setup process just for it to fail. WiFi doesn’t work. Bluetooth doesn’t work. GE makes good appliances, but their app sucks.
Edit. Got it to work for a bit. Stopped working. Still giving this a 1 star and here’s why. The gas can be turned on without the burner being lit. HUGE design flaw. How is there no lawsuit because of this design?My elderly parents just turned on the gas and left it on. Nothing to burn off the gas. Thank got it was on low or I might be talking to the police now and not typing this review. Had to vent the house. Got the app to monitor the stove to make sure it’s off when it’s not supposed to be on. App doesn’t do that. Only can remotely control the oven. And since it stopped working again, it can’t even do that.
Edit. Got it to work for a bit. Stopped working. Still giving this a 1 star and here’s why. The gas can be turned on without the burner being lit. HUGE design flaw. How is there no lawsuit because of this design?My elderly parents just turned on the gas and left it on. Nothing to burn off the gas. Thank got it was on low or I might be talking to the police now and not typing this review. Had to vent the house. Got the app to monitor the stove to make sure it’s off when it’s not supposed to be on. App doesn’t do that. Only can remotely control the oven. And since it stopped working again, it can’t even do that.
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Slow
Takes FOREVER to open and find the a/c.
New update is horrible
The app was working just fine until this recent update. Now my washer WiFi is down and I can’t reconnect to it again! Haven’t been getting notifications for my laundry for weeks.
Glitchy
I have an AC wall unit. Using the app is always hit or miss. You have to force quit it a few times for it to respond to turning “On”. Sometimes it stays on loading or says the system is offline. If you close the app and restart it works again. I have a strong wifi connection, so it’s hard to tell what makes the app so glitchy, because I doubt it’s my connection. Also, I’m not sure why there isn’t a way for it to remember default settings, like temp. It always defaults to the same system settings, so there is a lot of extra work just to get it to the settings I prefer.
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App wont finish updating
My app is stuck on updating. Has been like that for 2 weeks
App crashing
I have a whole house water filter added to the app. When i open the appliance page, the app keeps crashing.
Doesn’t work
The sign up process doesn’t work. I’ve verified my email multiple times for my new Fisher Paykel fridge, but it keeps saying Email not verified, despite verifying it multiple times.
If you can’t fix something as simple as this, maybe don’t build apps. People have been reporting this issue for months and yet the app looks like it was built in the early 2000s, and something as basic as email verification hasn’t been fixed in months. It really isn’t this difficult - you have seen the reviews from people and yet refuse to fix the problem.
EDIT: The developer has just sent a standard response, without bothering to read what I’ve written. I have already sent the email to the appsupport email address and they haven’t checked it - this shows how little they care and truly displays their incompetence.
If you can’t fix something as simple as this, maybe don’t build apps. People have been reporting this issue for months and yet the app looks like it was built in the early 2000s, and something as basic as email verification hasn’t been fixed in months. It really isn’t this difficult - you have seen the reviews from people and yet refuse to fix the problem.
EDIT: The developer has just sent a standard response, without bothering to read what I’ve written. I have already sent the email to the appsupport email address and they haven’t checked it - this shows how little they care and truly displays their incompetence.
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No notification
Dishwasher no longer sends notifications when cycle is complete or any errors since the last update. Please fix it.
very unstable connection to my icemaker
So far I only get one time work, all other time shows offline, so disappointing about the claimed remote control feature
Appliance
Muy buena aplicación uso mi lavadora y me avisa todo el proceso y que debo hacer
I like it, but…
It was great before the updates, now I have to close the app to get it to update with the actual time left.
Hate it
It’s so slow. Took forever to connect and then is buggie. Why is it so bad. It’s not my internet connection; it’s the app.
WiFi Unreliable
Recent versions have a lot of trouble connecting to WiFi. App is useless if it can’t connect to WiFi.
GE oven updates software while using the oven.
I Hate that the GE oven updates its software while using the oven.
You come back and notice the oven updated then turned the oven off
I would NEVER buy another GE oven, ruins food all the time!
Hope you plan extra time for Thanksgiving and other major holidays
You come back and notice the oven updated then turned the oven off
I would NEVER buy another GE oven, ruins food all the time!
Hope you plan extra time for Thanksgiving and other major holidays
Horrible App
This app is horrid. We bought an entire GE Profile line for our new kitchen and syncing the appliances was a horrible experience in itself. Nothing SMART about it. And the first time I need to change the water filter, the app freezes anytime I try to order a filter. We ordered on our own and we get an error, but the fridge and the app can’t tell me what the error is for…the list goes on. Nothing “smart” about any of this…
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Wi-Fi air conditioner always a problem
Have a wall mounted air conditioning unit with Wi-Fi using a modern iPhone I always have connection issues. The app or the air conditioner is not responding. I have to manually stand on something to operate the air conditioner to reach the controls. Very disappointing.. and the option for Bluetooth constantly comes up on my phone to add device and that is not working either not user-friendly. I am not happy with this app.
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Cannot sign up or sign in
Really poor app, can even sign up or sign into my account, court in sign up loop just repeats ask same details
Cannot Reset old password as no rest sent to email, I had tried this app a few years ago it did not work then and now nothing has changed. I suggest the smart fridge function is just a marketing ploy.
Cannot Reset old password as no rest sent to email, I had tried this app a few years ago it did not work then and now nothing has changed. I suggest the smart fridge function is just a marketing ploy.
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air conditioning
needs dry on app & easy way to connect the device
Doesn’t work at all
I have never successfully managed to log onto this app. I am asked to verify my email address which I do (I even get a message saying email successfully validated). However, when I try to logon it says email validation is pending. There are no contact numbers that work. This is absolutely pointless.
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