Comparison

Total Connect Comfort vs SmartHQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect Comfort

Remotely monitor and control your home's heating and cooling system from anywhere. Adjust schedules, set temperatures, and receive alerts for your connected thermostats. Offers weather forecasts and multi-location management.

Highlights
  • Remote temperature control
  • Schedule management
  • System settings adjustment
  • Humidifier/dehumidifier control
  • 5-day weather forecast
  • Thermostat alerts
  • Multi-thermostat access
Features
Read full description

The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. With the Total Connect Comfort app users can: - View and change the schedule (for thermostats that support this feature) - View and change heating and cooling system settings - View and set the indoor temperature - View and change system fan (for thermostats that support this feature) - View and change humidifier and dehumidifier settings (for thermostats that support this feature) - View 5-Day weather forecast - View outdoor temperature and humidity (when used with an outdoor sensor) - Access multiple smart thermostats - Access multiple locations if more than one system is registered - View thermostat alerts such as high or low temperature - Use the Demo Mode before purchasing a thermostat - Automatically upgrade to new features once they become available Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.

About

SmartHQ

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

Highlights
  • Remote appliance control
  • Appliance notifications
  • Software updates
  • Personalized settings
  • Voice integration
  • Energy/water usage monitoring
  • AI cooking recipes
  • Product registration
  • Expert assistance
  • Proactive service alerts
Features
Currently charting
Read full description

SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).

Screenshots

Total Connect Comfort4 screens
SmartHQ4 screens

Verdict

The call

The clearest difference is ads: Total Connect Comfort at none against SmartHQ's shown. Total Connect Comfort also leads on monetization model (free vs free with in-app purchases) and review sentiment (28% vs 17%). SmartHQ's advantage is update cadence (every 4 weeks vs every 6 months) and rating (4.6 vs 4.3). On price, ratings volume, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SmartHQ holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 76K and 89K respectively. Written reviews complicate that: 28% of Total Connect Comfort's written reviews are positive against 17% of SmartHQ's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Total Connect Comfort ships an update every 6 months, SmartHQ every 4 weeks. Both last shipped on October 29, 2026.

Scorecard7 real differences · 4 level
Total Connect Comfort versus SmartHQ: the parameters behind the verdict, then further details
ParameterTotal Connect ComfortSmartHQ
PriceFreeFree
Rating4.3 (76K ratings)4.6 (89K ratings) — better
Positive reviews28.2% of reviews — better17.4% of reviews
Number of ratings76K89K — better
Update frequencyEvery 6 monthsEvery 4 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank—#67 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.0 — better16.0
Further details — not scored
Size19 MB251 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.HAIER US APPLIANCE SOLUTIONS, INC

Customer experience

Total Connect Comfort

All ratings75,878 ratings
Positive83.3%
Neutral5.9%
Negative10.8%
Written reviews1,136 reviews
Positive28.2%
Neutral16.0%
Negative55.8%

SmartHQ

All ratings89,296 ratings
Positive89.9%
Neutral2.9%
Negative7.2%
Written reviews1,499 reviews
Positive17.4%
Neutral9.9%
Negative72.6%

User reviews

Total Connect Comfort

From 76K App Store ratings

What we love

  • 🚀 Remote control
  • 🔒 Reliable connectivity
  • 👍 Easy to use
  • 👍 Convenient scheduling
  • 👍 Useful reports

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable temperature readings
  • 🐛 Inconsistent app performance
  • 🔋 Frequent power cycling
  • 👎 Limited customization options

SmartHQ

From 89K App Store ratings

What we love

  • 🚀 Smooth and easy to connect
  • 👍 Convenient notifications
  • 👍 Helpful for laundry efficiency
  • 👍 Automation and scheduling
  • 👍 Integrated with Amazon

Room to improve

  • 🐛 Account verification issues
  • 🐛 Connectivity problems
  • 🐛 Buggy and unstable
  • 🐛 Limited functionality
  • 🐛 Intrusive data collection

Bugs and requests

Total Connect Comfort

Reported bugs

4 issues
  • Thermostat not responding to app commands
  • Incorrect time zone settings
  • Frequent disconnections from WiFi
  • Thermostat resetting to default settings

Requested features

5 requests
  • Ability to set temperature deadband
  • Runtime data and energy usage tracking
  • Geofencing and automatic mode switching
  • More flexible scheduling options
  • Push notifications for temperature changes

SmartHQ

Reported bugs

6 issues
  • Account verification loop
  • Inability to connect appliances to WiFi
  • Crashes and freezes
  • Inaccurate cycle tracking
  • Disconnection issues
Show 1 more
  • Incompatibility with certain devices

Requested features

7 requests
  • Allow setting favorites as default
  • Provide more granular control over appliance settings
  • Integrate with smart home platforms
  • Add more customization options
  • Improve notification controls
Show 2 more
  • Provide access to appliance manuals
  • Enable remote control of all appliance functions

In-app purchases

None

Total Connect Comfort

No in-app purchases

None

SmartHQ

No in-app purchases

Questions

Is Total Connect Comfort free?
Total Connect Comfort is free to download, with no in-app purchases.
Is SmartHQ free?
SmartHQ is free to download, with no in-app purchases.
Which has better reviews, Total Connect Comfort or SmartHQ?
SmartHQ is rated higher. Total Connect Comfort averages 4.3 out of 5 from 76K ratings, while SmartHQ averages 4.6 from 89K ratings.
Do Total Connect Comfort or SmartHQ have ads?
SmartHQ shows ads; Total Connect Comfort does not.
Which is updated more often, Total Connect Comfort or SmartHQ?
Total Connect Comfort ships an update every 6 months, and SmartHQ every 4 weeks. Most recently, Total Connect Comfort was updated on October 29, 2026 and SmartHQ on October 29, 2026.

Other comparisons