Total Connect Comfort vs SmartHQ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Total Connect Comfort
Remotely monitor and control your home's heating and cooling system from anywhere. Adjust schedules, set temperatures, and receive alerts for your connected thermostats. Offers weather forecasts and multi-location management.
- Remote temperature control
- Schedule management
- System settings adjustment
- Humidifier/dehumidifier control
- 5-day weather forecast
- Thermostat alerts
- Multi-thermostat access
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The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. With the Total Connect Comfort app users can: - View and change the schedule (for thermostats that support this feature) - View and change heating and cooling system settings - View and set the indoor temperature - View and change system fan (for thermostats that support this feature) - View and change humidifier and dehumidifier settings (for thermostats that support this feature) - View 5-Day weather forecast - View outdoor temperature and humidity (when used with an outdoor sensor) - Access multiple smart thermostats - Access multiple locations if more than one system is registered - View thermostat alerts such as high or low temperature - Use the Demo Mode before purchasing a thermostat - Automatically upgrade to new features once they become available Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.
SmartHQ
Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.
- Remote appliance control
- Appliance notifications
- Software updates
- Personalized settings
- Voice integration
- Energy/water usage monitoring
- AI cooking recipes
- Product registration
- Expert assistance
- Proactive service alerts
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SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
Screenshots
Verdict
The clearest difference is ads: Total Connect Comfort at none against SmartHQ's shown. Total Connect Comfort also leads on monetization model (free vs free with in-app purchases) and review sentiment (28% vs 17%). SmartHQ's advantage is update cadence (every 4 weeks vs every 6 months) and rating (4.6 vs 4.3). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SmartHQ holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 76K and 89K respectively. Written reviews complicate that: 28% of Total Connect Comfort's written reviews are positive against 17% of SmartHQ's, so the app with the better star average is not the one people write more warmly about.
Total Connect Comfort ships an update every 6 months, SmartHQ every 4 weeks. Both last shipped on October 29, 2026.
| Parameter | Total Connect Comfort | SmartHQ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (76K ratings) | 4.6 (89K ratings) — better |
| Positive reviews | 28.2% of reviews — better | 17.4% of reviews |
| Number of ratings | 76K | 89K — better |
| Update frequency | Every 6 months | Every 4 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #67 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 19 MB | 251 MB |
| Age rating | 4+ | 4+ |
| Developer | Resideo Technologies, Inc. | HAIER US APPLIANCE SOLUTIONS, INC |
Customer experience
Total Connect Comfort
SmartHQ
User reviews
Total Connect Comfort
From 76K App Store ratingsWhat we love
- 🚀 Remote control
- 🔒 Reliable connectivity
- 👍 Easy to use
- 👍 Convenient scheduling
- 👍 Useful reports
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable temperature readings
- 🐛 Inconsistent app performance
- 🔋 Frequent power cycling
- 👎 Limited customization options
SmartHQ
From 89K App Store ratingsWhat we love
- 🚀 Smooth and easy to connect
- 👍 Convenient notifications
- 👍 Helpful for laundry efficiency
- 👍 Automation and scheduling
- 👍 Integrated with Amazon
Room to improve
- 🐛 Account verification issues
- 🐛 Connectivity problems
- 🐛 Buggy and unstable
- 🐛 Limited functionality
- 🐛 Intrusive data collection
Bugs and requests
Total Connect Comfort
Reported bugs
4 issues- Thermostat not responding to app commands
- Incorrect time zone settings
- Frequent disconnections from WiFi
- Thermostat resetting to default settings
Requested features
5 requests- Ability to set temperature deadband
- Runtime data and energy usage tracking
- Geofencing and automatic mode switching
- More flexible scheduling options
- Push notifications for temperature changes
SmartHQ
Reported bugs
6 issues- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues
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- Incompatibility with certain devices
Requested features
7 requests- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls
Show 2 moreShow fewer
- Provide access to appliance manuals
- Enable remote control of all appliance functions
In-app purchases
Total Connect Comfort
No in-app purchases
SmartHQ
No in-app purchases
Questions
Is Total Connect Comfort free?
Is SmartHQ free?
Which has better reviews, Total Connect Comfort or SmartHQ?
Do Total Connect Comfort or SmartHQ have ads?
Which is updated more often, Total Connect Comfort or SmartHQ?
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