Lutron App vs SmartHQ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lutron App
Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.
- Remote control of smart devices
- Secure access from anywhere
- Control lights
- Control shades
- Integrates with Lutron systems
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Bring out the best in your everyday moments with Lutron. Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. To learn more or hire a professional installer visit www.lutron.com.
SmartHQ
Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.
- Remote appliance control
- Appliance notifications
- Software updates
- Personalized settings
- Voice integration
- Energy/water usage monitoring
- AI cooking recipes
- Product registration
- Expert assistance
- Proactive service alerts
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SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
Screenshots
Verdict
The clearest difference is ads: Lutron App at none against SmartHQ's shown. Lutron App also leads on review sentiment (48% vs 17%) and update cadence (every 9 days vs every 4 weeks). SmartHQ's advantage is ratings volume (87K vs 6.6K) and chart position (#71 vs unranked). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lutron App holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: SmartHQ has 87K ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews point the same way: 48% of Lutron App's written reviews are positive against 17% of SmartHQ's.
Lutron App ships an update every 9 days, SmartHQ every 4 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | Lutron App | SmartHQ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.6K ratings) — better | 4.6 (87K ratings) |
| Positive reviews | 48.1% of reviews — better | 17.2% of reviews |
| Number of ratings | 6.6K | 87K — better |
| Update frequency | Every 9 days — better | Every 4 weeks |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Free with in-app purchases |
| Best chart rank | — | #71 — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 667 MB | 259 MB |
| Age rating | 4+ | 4+ |
| Developer | Lutron Electronics co., Inc. | HAIER US APPLIANCE SOLUTIONS, INC |
Customer experience
Lutron App
SmartHQ
User reviews
Lutron App
From 6.6K App Store ratingsWhat we love
- 🚀 Reliable and flawless performance
- 🔒 Secure and trustworthy system
- 👍 Easy to set up and use
- 👍 Convenient remote and voice control
- 👍 Seamless integration with smart home platforms
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔍 Outdated and unintuitive app interface
- ⏱️ Slow app loading and device syncing
- 🚫 Lack of widget support and iOS integration
- 🔌 Compatibility issues with certain devices and bulbs
SmartHQ
From 87K App Store ratingsWhat we love
- 🚀 Smooth and easy to connect
- 👍 Convenient notifications
- 👍 Helpful for laundry efficiency
- 👍 Automation and scheduling
- 👍 Integrated with Amazon
Room to improve
- 🐛 Account verification issues
- 🐛 Connectivity problems
- 🐛 Buggy and unstable
- 🐛 Limited functionality
- 🐛 Intrusive data collection
Bugs and requests
Lutron App
Reported bugs
4 issues- App fails to connect to Lutron system
- Devices disappear from app after iOS updates
- Inconsistent behavior with geofencing and motion sensors
- Scenes and automations not working as expected
Requested features
6 requests- Add dark mode option
- Improve app responsiveness and load times
- Restore widget functionality for quick access
- Expand customization options for rooms and schedules
- Integrate more smart home platforms and voice assistants
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- Provide better energy monitoring and usage tracking
SmartHQ
Reported bugs
6 issues- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues
Show 1 moreShow fewer
- Incompatibility with certain devices
Requested features
7 requests- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls
Show 2 moreShow fewer
- Provide access to appliance manuals
- Enable remote control of all appliance functions
In-app purchases
Lutron App
No in-app purchases
SmartHQ
No in-app purchases









