Comparison

Lutron App vs SmartHQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lutron App

Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.

Highlights
  • Remote control of smart devices
  • Secure access from anywhere
  • Control lights
  • Control shades
  • Integrates with Lutron systems
Features
Read full description

Bring out the best in your everyday moments with Lutron. ​ Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. To learn more or hire a professional installer visit www.lutron.com.

About

SmartHQ

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

Highlights
  • Remote appliance control
  • Appliance notifications
  • Software updates
  • Personalized settings
  • Voice integration
  • Energy/water usage monitoring
  • AI cooking recipes
  • Product registration
  • Expert assistance
  • Proactive service alerts
Features
Currently charting
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SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).

Screenshots

Lutron App4 screens
SmartHQ4 screens

Verdict

The call

The clearest difference is ads: Lutron App at none against SmartHQ's shown. Lutron App also leads on review sentiment (48% vs 17%) and update cadence (every 9 days vs every 4 weeks). SmartHQ's advantage is ratings volume (87K vs 6.6K) and chart position (#71 vs unranked). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lutron App holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: SmartHQ has 87K ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews point the same way: 48% of Lutron App's written reviews are positive against 17% of SmartHQ's.

UpkeepUpdate frequency

Lutron App ships an update every 9 days, SmartHQ every 4 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard7 real differences · 4 level
Lutron App versus SmartHQ: the parameters behind the verdict, then further details
ParameterLutron AppSmartHQ
PriceFreeFree
Rating4.8 (6.6K ratings) — better4.6 (87K ratings)
Positive reviews48.1% of reviews — better17.2% of reviews
Number of ratings6.6K87K — better
Update frequencyEvery 9 days — betterEvery 4 weeks
AdsNo — betterYes
In-app purchasesNoNo
MonetizationAd-supported — betterFree with in-app purchases
Best chart rank—#71 — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS16.616.0 — better
Further details — not scored
Size667 MB259 MB
Age rating4+4+
DeveloperLutron Electronics co., Inc.HAIER US APPLIANCE SOLUTIONS, INC

Customer experience

Lutron App

All ratings6,584 ratings
Positive96.0%
Neutral1.2%
Negative2.8%
Written reviews291 reviews
Positive48.1%
Neutral10.0%
Negative41.9%

SmartHQ

All ratings86,705 ratings
Positive90.0%
Neutral2.9%
Negative7.1%
Written reviews1,412 reviews
Positive17.2%
Neutral9.9%
Negative72.9%

User reviews

Lutron App

From 6.6K App Store ratings

What we love

  • 🚀 Reliable and flawless performance
  • 🔒 Secure and trustworthy system
  • 👍 Easy to set up and use
  • 👍 Convenient remote and voice control
  • 👍 Seamless integration with smart home platforms

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Outdated and unintuitive app interface
  • ⏱️ Slow app loading and device syncing
  • 🚫 Lack of widget support and iOS integration
  • 🔌 Compatibility issues with certain devices and bulbs

SmartHQ

From 87K App Store ratings

What we love

  • 🚀 Smooth and easy to connect
  • 👍 Convenient notifications
  • 👍 Helpful for laundry efficiency
  • 👍 Automation and scheduling
  • 👍 Integrated with Amazon

Room to improve

  • 🐛 Account verification issues
  • 🐛 Connectivity problems
  • 🐛 Buggy and unstable
  • 🐛 Limited functionality
  • 🐛 Intrusive data collection

Bugs and requests

Lutron App

Reported bugs

4 issues
  • App fails to connect to Lutron system
  • Devices disappear from app after iOS updates
  • Inconsistent behavior with geofencing and motion sensors
  • Scenes and automations not working as expected

Requested features

6 requests
  • Add dark mode option
  • Improve app responsiveness and load times
  • Restore widget functionality for quick access
  • Expand customization options for rooms and schedules
  • Integrate more smart home platforms and voice assistants
Show 1 more
  • Provide better energy monitoring and usage tracking

SmartHQ

Reported bugs

6 issues
  • Account verification loop
  • Inability to connect appliances to WiFi
  • Crashes and freezes
  • Inaccurate cycle tracking
  • Disconnection issues
Show 1 more
  • Incompatibility with certain devices

Requested features

7 requests
  • Allow setting favorites as default
  • Provide more granular control over appliance settings
  • Integrate with smart home platforms
  • Add more customization options
  • Improve notification controls
Show 2 more
  • Provide access to appliance manuals
  • Enable remote control of all appliance functions

In-app purchases

None

Lutron App

No in-app purchases

None

SmartHQ

No in-app purchases

Questions

Is Lutron App free?
Lutron App is free to download, with no in-app purchases.
Is SmartHQ free?
SmartHQ is free to download, with no in-app purchases.
Which has better reviews, Lutron App or SmartHQ?
Lutron App is rated higher. Lutron App averages 4.8 out of 5 from 6.6K ratings, while SmartHQ averages 4.6 from 87K ratings.
Do Lutron App or SmartHQ have ads?
SmartHQ shows ads; Lutron App does not.
Which is updated more often, Lutron App or SmartHQ?
Lutron App ships an update every 9 days, and SmartHQ every 4 weeks. Most recently, Lutron App was updated on September 23, 2026 and SmartHQ on September 24, 2026.

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