Comparison

SmartHQ vs Kwikset

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartHQ

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

Highlights
  • Remote appliance control
  • Appliance notifications
  • Software updates
  • Personalized settings
  • Voice integration
  • Energy/water usage monitoring
  • AI cooking recipes
  • Product registration
  • Expert assistance
  • Proactive service alerts
Features
Currently charting
Read full description

SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).

About

Kwikset

Control and monitor your smart locks remotely, manage guest access with custom codes, and receive instant security alerts. Integrate with popular smart home ecosystems for enhanced automation and peace of mind.

Highlights
  • Remote lock monitoring and control
  • Guest access code management
  • Instant activity and security alerts
  • Multi-home and lock management
  • Smart home ecosystem integration (Wi-Fi, Matter)
  • Encrypted data security
Features
Currently charting
Read full description

At Kwikset, we understand that the locks you choose to protect your home is a decision you do not take lightly. That is why we do not take shortcuts when it comes to quality, because we know that a better lock means better peace of mind. Remote Access Control Monitor the status of your locks and manage your home's access seamlessly from anywhere at any time. Trusted Access Management Share app access with guests or create scheduled or one-time access codes for keyless entry. Instant Activity Alerts Receive instant notifications anytime someone accesses your home, or when invalid codes are entered, or lock tampering occurs. Intuitive Home Management Easily configure and manage multiple homes and locks for complete control. Seamless Integration with Smart Ecosystems Add your lock via Wi-Fi to your preferred smart home ecosystems, including Google Home or Amazon Alexa, or amplify automation through IFTTT. Kwikset’s new Halo Select lock is Matter and Wi-Fi compatible, giving you the same Wi-Fi options as our other Halo locks. With Matter, you can connect to Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and other Matter hubs via Thread. Matter features may differ from ecosystem to ecosystem. You can check out www.kwikset.com/matter for more information. Security and Peace of Mind Kwikset provides unparalleled security while safeguarding your privacy. All data shared between the lock, the server, and the Kwikset app is encrypted, and our servers are exclusively hosted in the US. Our goal is to provide you with the utmost convenience, trust, and safety for your smart living experience. The Kwikset App is compatible with all Kwikset Halo and Kwikset Aura smart locks. Kwikset®, a trusted leader in residential security and a registered trademark of ASSA ABLOY Americas Residential Inc., an ASSA ABLOY Group Company

Screenshots

SmartHQ4 screens
Kwikset4 screens

Verdict

The call

The clearest difference is ads: Kwikset at none against SmartHQ's shown. Kwikset also leads on review sentiment (48% vs 17%) and monetization model (free vs free with in-app purchases). SmartHQ's advantage is update cadence (every 4 weeks vs every 3 months) and chart position (#55 vs #209). On price, ratings volume, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kwikset holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 90K and 60K respectively. Written reviews point the same way: 17% of SmartHQ's written reviews are positive against 48% of Kwikset's.

UpkeepUpdate frequency

SmartHQ ships an update every 4 weeks, Kwikset every 3 months. Both last shipped on November 1, 2026.

Scorecard6 real differences · 5 level
SmartHQ versus Kwikset: the parameters behind the verdict, then further details
ParameterSmartHQKwikset
PriceFreeFree
Rating4.6 (90K ratings)4.8 (60K ratings) — better
Positive reviews17.4% of reviews47.9% of reviews — better
Number of ratings90K — better60K
Update frequencyEvery 4 weeks — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#55 — better#209
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size251 MB356 MB
Age rating4+4+
DeveloperHAIER US APPLIANCE SOLUTIONS, INCASSA ABLOY AMERICAS RESIDENTIAL INC.

Customer experience

SmartHQ

All ratings89,296 ratings
Positive89.9%
Neutral2.9%
Negative7.2%
Written reviews1,499 reviews
Positive17.4%
Neutral9.9%
Negative72.6%

Kwikset

All ratings58,076 ratings
Positive97.0%
Neutral1.5%
Negative1.5%
Written reviews601 reviews
Positive47.9%
Neutral12.3%
Negative39.8%

User reviews

SmartHQ

From 90K App Store ratings

What we love

  • 🚀 Smooth and easy to connect
  • 👍 Convenient notifications
  • 👍 Helpful for laundry efficiency
  • 👍 Automation and scheduling
  • 👍 Integrated with Amazon

Room to improve

  • 🐛 Account verification issues
  • 🐛 Connectivity problems
  • 🐛 Buggy and unstable
  • 🐛 Limited functionality
  • 🐛 Intrusive data collection

Kwikset

From 60K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure access
  • 👍 Convenient remote control
  • 👍 Helpful for short-term rentals
  • 👍 Great design

Room to improve

  • 🐛 Connectivity issues
  • 🔋 Battery life problems
  • 🐛 Unreliable app performance
  • 🐛 Firmware update challenges
  • 🐛 Difficult setup and pairing

Bugs and requests

SmartHQ

Reported bugs

6 issues
  • Account verification loop
  • Inability to connect appliances to WiFi
  • Crashes and freezes
  • Inaccurate cycle tracking
  • Disconnection issues
Show 1 more
  • Incompatibility with certain devices

Requested features

7 requests
  • Allow setting favorites as default
  • Provide more granular control over appliance settings
  • Integrate with smart home platforms
  • Add more customization options
  • Improve notification controls
Show 2 more
  • Provide access to appliance manuals
  • Enable remote control of all appliance functions

Kwikset

Reported bugs

4 issues
  • App crashes and freezes
  • Inability to update firmware
  • Inconsistent lock status reporting
  • Pairing failures with Bluetooth and WiFi

Requested features

4 requests
  • Customizable notifications
  • Ability to manage multiple locks
  • Scheduled auto-lock feature
  • Integration with smart home platforms

In-app purchases

None

SmartHQ

No in-app purchases

None

Kwikset

No in-app purchases

Questions

Is SmartHQ free?
SmartHQ is free to download, with no in-app purchases.
Is Kwikset free?
Kwikset is free to download, with no in-app purchases.
Which has better reviews, SmartHQ or Kwikset?
Kwikset is rated higher. SmartHQ averages 4.6 out of 5 from 90K ratings, while Kwikset averages 4.8 from 60K ratings.
Do SmartHQ or Kwikset have ads?
SmartHQ shows ads; Kwikset does not.
Which is updated more often, SmartHQ or Kwikset?
SmartHQ ships an update every 4 weeks, and Kwikset every 3 months. Most recently, SmartHQ was updated on November 1, 2026 and Kwikset on November 1, 2026.
Which is more popular, SmartHQ or Kwikset?
SmartHQ currently peaks at #55 in the App Store charts, and Kwikset at #209. Chart position reflects recent download velocity rather than total install base.

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