SmartHQ vs Kwikset
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartHQ
Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.
- Remote appliance control
- Appliance notifications
- Software updates
- Personalized settings
- Voice integration
- Energy/water usage monitoring
- AI cooking recipes
- Product registration
- Expert assistance
- Proactive service alerts
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SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
Kwikset
Control and monitor your smart locks remotely, manage guest access with custom codes, and receive instant security alerts. Integrate with popular smart home ecosystems for enhanced automation and peace of mind.
- Remote lock monitoring and control
- Guest access code management
- Instant activity and security alerts
- Multi-home and lock management
- Smart home ecosystem integration (Wi-Fi, Matter)
- Encrypted data security
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At Kwikset, we understand that the locks you choose to protect your home is a decision you do not take lightly. That is why we do not take shortcuts when it comes to quality, because we know that a better lock means better peace of mind. Remote Access Control Monitor the status of your locks and manage your home's access seamlessly from anywhere at any time. Trusted Access Management Share app access with guests or create scheduled or one-time access codes for keyless entry. Instant Activity Alerts Receive instant notifications anytime someone accesses your home, or when invalid codes are entered, or lock tampering occurs. Intuitive Home Management Easily configure and manage multiple homes and locks for complete control. Seamless Integration with Smart Ecosystems Add your lock via Wi-Fi to your preferred smart home ecosystems, including Google Home or Amazon Alexa, or amplify automation through IFTTT. Kwikset’s new Halo Select lock is Matter and Wi-Fi compatible, giving you the same Wi-Fi options as our other Halo locks. With Matter, you can connect to Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and other Matter hubs via Thread. Matter features may differ from ecosystem to ecosystem. You can check out www.kwikset.com/matter for more information. Security and Peace of Mind Kwikset provides unparalleled security while safeguarding your privacy. All data shared between the lock, the server, and the Kwikset app is encrypted, and our servers are exclusively hosted in the US. Our goal is to provide you with the utmost convenience, trust, and safety for your smart living experience. The Kwikset App is compatible with all Kwikset Halo and Kwikset Aura smart locks. Kwikset®, a trusted leader in residential security and a registered trademark of ASSA ABLOY Americas Residential Inc., an ASSA ABLOY Group Company
Screenshots
Verdict
The clearest difference is ads: Kwikset at none against SmartHQ's shown. Kwikset also leads on review sentiment (48% vs 17%) and monetization model (free vs free with in-app purchases). SmartHQ's advantage is update cadence (every 4 weeks vs every 3 months) and chart position (#55 vs #209). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kwikset holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 90K and 60K respectively. Written reviews point the same way: 17% of SmartHQ's written reviews are positive against 48% of Kwikset's.
SmartHQ ships an update every 4 weeks, Kwikset every 3 months. Both last shipped on November 1, 2026.
| Parameter | SmartHQ | Kwikset |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (90K ratings) | 4.8 (60K ratings) — better |
| Positive reviews | 17.4% of reviews | 47.9% of reviews — better |
| Number of ratings | 90K — better | 60K |
| Update frequency | Every 4 weeks — better | Every 3 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #55 — better | #209 |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 251 MB | 356 MB |
| Age rating | 4+ | 4+ |
| Developer | HAIER US APPLIANCE SOLUTIONS, INC | ASSA ABLOY AMERICAS RESIDENTIAL INC. |
Customer experience
SmartHQ
Kwikset
User reviews
SmartHQ
From 90K App Store ratingsWhat we love
- 🚀 Smooth and easy to connect
- 👍 Convenient notifications
- 👍 Helpful for laundry efficiency
- 👍 Automation and scheduling
- 👍 Integrated with Amazon
Room to improve
- 🐛 Account verification issues
- 🐛 Connectivity problems
- 🐛 Buggy and unstable
- 🐛 Limited functionality
- 🐛 Intrusive data collection
Kwikset
From 60K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure access
- 👍 Convenient remote control
- 👍 Helpful for short-term rentals
- 👍 Great design
Room to improve
- 🐛 Connectivity issues
- 🔋 Battery life problems
- 🐛 Unreliable app performance
- 🐛 Firmware update challenges
- 🐛 Difficult setup and pairing
Bugs and requests
SmartHQ
Reported bugs
6 issues- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues
Show 1 moreShow fewer
- Incompatibility with certain devices
Requested features
7 requests- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls
Show 2 moreShow fewer
- Provide access to appliance manuals
- Enable remote control of all appliance functions
Kwikset
Reported bugs
4 issues- App crashes and freezes
- Inability to update firmware
- Inconsistent lock status reporting
- Pairing failures with Bluetooth and WiFi
Requested features
4 requests- Customizable notifications
- Ability to manage multiple locks
- Scheduled auto-lock feature
- Integration with smart home platforms
In-app purchases
SmartHQ
No in-app purchases
Kwikset
No in-app purchases








