We need a version for Apple Watch and iPad
Everything works pretty good. I like the app but the only thing it’s the users need a version for Another devices, if you see the apps for the banks are available across all the devices, Apple Watch, iPad Mac, and if you want more users on this app, you showed the same. If that happened. I will change it for five stars.
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Convenience
Definitely reduce the stress, knowing that if I work eight hours, I have about 100 bucks the next day to use
Works Great, Except All The Times It Doesn’t
System goes down frequently, making their slogan about accessing your money when you want a sick joke.
Missing funds
This app is withholding over 100 worth of temporary hold charges from charges over a month ago?? On the app it says the funds will be returned within 2-5 days. Not 20+. Having no help from either customer service or the other app that submitted the temp holds. Literally stealing money
Not happy
App hasn’t been working for over two weeks now. Been saying “we’re sorry, we’re unable to calculate an offer for you” when I know I have money in there.
Stolen money
I applied from my employer to receive early access to my money and instead someone else has been reconvong my money throw deposits and leaving me with nothing is wild. I reached out because it still says pending verification on my phone and yet never got the money. Had to describe and file a police report . Never will use again and lack of communication is wild
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Concerning and confusing
I am extremely concerned with this app. First of all, it doesn’t work on my phone and just freezes or just leaves me on the log in screen no matter how many times I reset my phone, delete the app and download it again, or tap.
So, I downloaded the app on my iPad, which the app is definitely not designed for. Yes, it is very inconvenient but that is not the worst part.
I applied for the Fuego Visa card multiple times. I made sure I was using the correct date of birth, numbers, etc. I was denied every single time. Say I give Fuego the benefit of the doubt, and I unlikely got something wrong. There is still no way of an employee or the user to find out why they were denied. I kept trying. I contacted support and spoke with this kind woman who was doing the very best she could. She told me that I would have to wait 15 days to reapply for the Visa card and she couldn’t tell me why I was denied. This wouldn’t really be an issue unless it was so annoying to use other payment methods. They offer other payment methods for a cost, which I mean makes sense, they are a business. But I am very frustrated that there is no way for me to get my tips without having to lose money. I finally caved once and deposited the tips from my Fuego into my checking account, which costed money. BUT for some reason, that option keeps denying and won’t let me use it!? (Yes there are sufficient funds in it, etc).
But…. I am still currently missing my first 2 weeks of tips! It disappeared from my Fuego after a new pay cycle and was not in that paycheck or the paycheck after. The lady I spoke with said it was there and would be in my next paycheck but sounded quite unsure.
I dislike the nature that there is no website I can use to check my tips in this app especially since it is quite glitchy!
So, I downloaded the app on my iPad, which the app is definitely not designed for. Yes, it is very inconvenient but that is not the worst part.
I applied for the Fuego Visa card multiple times. I made sure I was using the correct date of birth, numbers, etc. I was denied every single time. Say I give Fuego the benefit of the doubt, and I unlikely got something wrong. There is still no way of an employee or the user to find out why they were denied. I kept trying. I contacted support and spoke with this kind woman who was doing the very best she could. She told me that I would have to wait 15 days to reapply for the Visa card and she couldn’t tell me why I was denied. This wouldn’t really be an issue unless it was so annoying to use other payment methods. They offer other payment methods for a cost, which I mean makes sense, they are a business. But I am very frustrated that there is no way for me to get my tips without having to lose money. I finally caved once and deposited the tips from my Fuego into my checking account, which costed money. BUT for some reason, that option keeps denying and won’t let me use it!? (Yes there are sufficient funds in it, etc).
But…. I am still currently missing my first 2 weeks of tips! It disappeared from my Fuego after a new pay cycle and was not in that paycheck or the paycheck after. The lady I spoke with said it was there and would be in my next paycheck but sounded quite unsure.
I dislike the nature that there is no website I can use to check my tips in this app especially since it is quite glitchy!
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Glitchy
App won’t open. I go to open app and it immediately crashes every time. App totally unusable
WORST
WORST APP, WORST CARD; PERIOD!!!!
Find a new job
Honestly the worst thing my job ever did was switch to this for tip pay out. They don't give you a break down of how much of your money is being tipped out or to who that amount is going to. It only shows whatever you make after tip share. And then they charge you to transfer it into your bank account! We are being robbed of our hard earned money.
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Find a new job
Honestly the worst thing my job ever did was switch to this for tip pay out. They don't give you a break down of where your money is going or how much is being tipped out, only shows whatever you make after. And then they charge you to transfer it into your bank account! We are being robbed of our hard earned money.
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Response from developer
We're sorry to hear you're having a poor experience with Fuego. We charge minimal fees to cover processing costs to transfer tips to your own account but also offer fee-free options for you. This article here explains it all :https://fourthfuego.zendesk.com/hc/en-us/articles/14995657618829-On-Demand-Pay-Fee-Guide Within your settings you can see exactly where your money is going to be sent and we share the tip information with you as soon as we receive it from your employer : https://fourthfuego.zendesk.com/hc/en-us/articles/15567588480653-Setting-Up-a-Default-Payment-Account We'd love to talk to you more about your feedback so we can help improve our app - if you contact us through the chat or call us on 1-855-715-8518 we can help.
Terrible
Worst way to pay your employees! I never get my full amount of money and they are rude on the phone!! Always having trouble with Fuego! Missing tips!!!!!!!!!!
Tips like Venmo
I get all my tips now in fuego and transfer them over to my main bank account to pay my rent, car, phone, credit card etc. Much easier to manage than getting cash nightly and having to organize and track it and go to the bank to deposit it to pay off big things that I can’t use cash with. Easy to track amount of tips in the app so I can track my finances better.
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Love getting my money quick!
Absolutely love this, super easy and user friendly
Works great!
I love having access to my money between paychecks.
Excellent
Works great and a very easy way to get my tips straight to my bank account!!!!
update this app .
ii reviewed this app couple months back . all ii can say is ima keep my two bank accounts FROST AND WELLS because this app is not it ! ii feel as though they need to update this app to show actual transaction history a better savings tab etc and more redefined way of managing money ii use this account app as a backup account but for the most part definitely needs to redefine the entire app .
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Response from developer
Thanks for your feedback, we’re really sorry to hear you are having a poor experience. We’d love to understand more about it if you are willing to call us toll-free on 1-855-715-8518 and we can support you. In the meantime we know we have improvements to do in the transaction area and are releasing a new update on March 18th to tackle this so keep a look out for that. Thanks Fuego Team
Fuego is Trash
I am so frustrated that my job started using a broken app to pay us our tips. I have used it for 10 shifts now and it has only paid me out the correct amount 1 time. And I’m still missing tips from over 1 week ago. This app needs to get taken off the App Store cause it’s legitimately robbing people of their money. And to top it all off unless you sign up for their lame debit card you get charged to access the money you worked hard for. If your job starts using Fuego just save yourself the headache and quit and find another job.
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The greed is insane.
Charging a $2 fee for every pay is insane. Some of us are working not even a minimum wage job and could use literally the least amount of money. Those two dollars add up and that loss goes unnoticed by many. You are not clever.
amazonistheworstEasy to use
App is easy and convenient. Allows me to access my money before pay day :)
