Fuego: On-Demand Pay appears to be a legitimate app. The AppsHunter Legitimacy Score for Fuego is 95 out of 100 points across 7 verification signals from App Store and developer data.

Fuego Reviews: Is It Legit?

Name: Fuego: On-Demand Pay
Rating: 4.23643 (258 reviews)

Fuego: On-Demand Pay

HotSchedules

💰 Finance

Customer Experience

Positive experience28.6% of reviews

Neutral5.7% of reviews

Negative experience65.7% of reviews

~ Based on 35 written reviews from the US App Store.

What users say about Fuego

Reviews of Fuego are mostly negative: the Finance app is rated 4.2/5 from 258 App Store ratings. What users like most: quick access to earned money, easy to use and convenient. Top complaints: app frequently goes down, missing funds and temporary holds. Summarized from real user reviews.

Positive things

💰Quick access to earned money
👍Easy to use and convenient
💸Helps manage finances better
🚀Fast and efficient tip payouts
✅Works great for accessing money

Negative things

🐛App frequently goes down
❌Missing funds and temporary holds
📉Charges fees for transfers
🚫App crashes or won't open
⚠️Inaccurate or missing transaction history
💸High fees for accessing money
🤔Lack of transparency in tip distribution
🔒Difficulty with password resets and account access
🤷‍♀️Unclear denial reasons for cards
👎Poor customer support experience

Is Fuego Safe?

Fuego: On-Demand Pay appears mostly safe based on user ratings. AppsHunter Safety Score for Fuego is 84/100.

This assessment is based on 258 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.8% of ratings point to a safe experience

1.9% of ratings suggest some concerns

18.2% of ratings point to a risky experience

~ Based on 258 App Store ratings for Fuego.

Is Fuego Legit?

Fuego: On-Demand Pay appears to be a legitimate app. AppsHunter Legitimacy Score for Fuego is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

We need a version for Apple Watch and iPad

Everything works pretty good. I like the app but the only thing it’s the users need a version for Another devices, if you see the apps for the banks are available across all the devices, Apple Watch, iPad Mac, and if you want more users on this app, you showed the same. If that happened. I will change it for five stars.

LLevinoog

5 months ago

Response from developer

Hi there! Thanks for the feedback! Expanding to iPad, Mac, and Apple Watch is high on our priority list, and we're actively working toward multi-device support. Stay tuned and we hope to earn that 5th star soon!

Convenience

Definitely reduce the stress, knowing that if I work eight hours, I have about 100 bucks the next day to use

TTimmytomm

9 months ago

Works Great, Except All The Times It Doesn’t

System goes down frequently, making their slogan about accessing your money when you want a sick joke.

JJazzymacguy

a year ago

Response from developer

Hello, sorry about this experience. We are trying to constantly improve the app. The reliability issue you encountered has been resolved and the system is now operating normally. If you are still seeing any problems or were impacted, please contact support through the app so we can help immediately.

Missing funds

This app is withholding over 100 worth of temporary hold charges from charges over a month ago?? On the app it says the funds will be returned within 2-5 days. Not 20+. Having no help from either customer service or the other app that submitted the temp holds. Literally stealing money

Bbzzzz..

a year ago

Response from developer

Hi! We sincerely apologize - 20+ days is unacceptable when our policy states 2-5 days for hold releases. This requires immediate investigation. Please contact Fuego Support at 1-855-715-8518 with your transaction details and reference this review for priority handling. We'll resolve this quickly.

Not happy

App hasn’t been working for over two weeks now. Been saying “we’re sorry, we’re unable to calculate an offer for you” when I know I have money in there.

SHStir hop

a year ago

Response from developer

Hi! We sincerely apologize for this frustrating experience. This message appears when account settings are incomplete or employer data is missing. Please contact our support team immediately on 1-855-715-8518 - they'll quickly identify what's needed and get you back up and running. We're committed to resolving this ASAP. Thank you for your patience!

Stolen money

I applied from my employer to receive early access to my money and instead someone else has been reconvong my money throw deposits and leaving me with nothing is wild. I reached out because it still says pending verification on my phone and yet never got the money. Had to describe and file a police report . Never will use again and lack of communication is wild

FLFreedoms love

a year ago

Response from developer

Hello, thank you for reporting this issue — we’re very sorry to hear about your experience. We take account security extremely seriously, and our support team is already working on your case and coordinating with your employer to investigate further. Please continue to work with our support team so we can resolve this as quickly as possible. Your trust is our priority.

Concerning and confusing

I am extremely concerned with this app. First of all, it doesn’t work on my phone and just freezes or just leaves me on the log in screen no matter how many times I reset my phone, delete the app and download it again, or tap.

So, I downloaded the app on my iPad, which the app is definitely not designed for. Yes, it is very inconvenient but that is not the worst part.

I applied for the Fuego Visa card multiple times. I made sure I was using the correct date of birth, numbers, etc. I was denied every single time. Say I give Fuego the benefit of the doubt, and I unlikely got something wrong. There is still no way of an employee or the user to find out why they were denied. I kept trying. I contacted support and spoke with this kind woman who was doing the very best she could. She told me that I would have to wait 15 days to reapply for the Visa card and she couldn’t tell me why I was denied. This wouldn’t really be an issue unless it was so annoying to use other payment methods. They offer other payment methods for a cost, which I mean makes sense, they are a business. But I am very frustrated that there is no way for me to get my tips without having to lose money. I finally caved once and deposited the tips from my Fuego into my checking account, which costed money. BUT for some reason, that option keeps denying and won’t let me use it!? (Yes there are sufficient funds in it, etc).

But…. I am still currently missing my first 2 weeks of tips! It disappeared from my Fuego after a new pay cycle and was not in that paycheck or the paycheck after. The lady I spoke with said it was there and would be in my next paycheck but sounded quite unsure.

I dislike the nature that there is no website I can use to check my tips in this app especially since it is quite glitchy!

IFIndigo Farmer

a year ago

Glitchy

App won’t open. I go to open app and it immediately crashes every time. App totally unusable

LPLGBT Power

2 years ago

WORST

WORST APP, WORST CARD; PERIOD!!!!

Llararegio

2 years ago

Find a new job

Honestly the worst thing my job ever did was switch to this for tip pay out. They don't give you a break down of how much of your money is being tipped out or to who that amount is going to. It only shows whatever you make after tip share. And then they charge you to transfer it into your bank account! We are being robbed of our hard earned money.

BBigGeezy121

2 years ago

Response from developer

We're sorry to hear you're having a poor experience with Fuego. We charge minimal fees to cover processing costs to transfer tips to your own account but also offer fee-free options for you. This article here explains it all :https://fourthfuego.zendesk.com/hc/en-us/articles/14995657618829-On-Demand-Pay-Fee-Guide Within your settings you can see exactly where your money is going to be sent and we share the tip information with you as soon as we receive it from your employer : https://fourthfuego.zendesk.com/hc/en-us/articles/15567588480653-Setting-Up-a-Default-Payment-Account Unfortunately we don't always have access to the tip distribution detail depending on how your employer is working those calculations. We'd love to talk to you more about your feedback so we can help improve our app - if you contact us through the chat or call us on 1-855-715-8518 we can help.

Find a new job

Honestly the worst thing my job ever did was switch to this for tip pay out. They don't give you a break down of where your money is going or how much is being tipped out, only shows whatever you make after. And then they charge you to transfer it into your bank account! We are being robbed of our hard earned money.

BBigGeezy121

2 years ago

Response from developer

We're sorry to hear you're having a poor experience with Fuego. We charge minimal fees to cover processing costs to transfer tips to your own account but also offer fee-free options for you. This article here explains it all :https://fourthfuego.zendesk.com/hc/en-us/articles/14995657618829-On-Demand-Pay-Fee-Guide Within your settings you can see exactly where your money is going to be sent and we share the tip information with you as soon as we receive it from your employer : https://fourthfuego.zendesk.com/hc/en-us/articles/15567588480653-Setting-Up-a-Default-Payment-Account We'd love to talk to you more about your feedback so we can help improve our app - if you contact us through the chat or call us on 1-855-715-8518 we can help.

Terrible

Worst way to pay your employees! I never get my full amount of money and they are rude on the phone!! Always having trouble with Fuego! Missing tips!!!!!!!!!!

HJHarlee Jane

2 years ago

Tips like Venmo

I get all my tips now in fuego and transfer them over to my main bank account to pay my rent, car, phone, credit card etc. Much easier to manage than getting cash nightly and having to organize and track it and go to the bank to deposit it to pay off big things that I can’t use cash with. Easy to track amount of tips in the app so I can track my finances better.

JJcsul

2 years ago

Response from developer

So glad Fuego makes it easier to control your finances with digital tip-payout!

Love getting my money quick!

Absolutely love this, super easy and user friendly

GGdlivin

2 years ago

Response from developer

So happy you’re loving the ease of Fuego! 😍

Works great!

I love having access to my money between paychecks.

GGov2112

2 years ago

Response from developer

Great to hear you’re benefiting from Fuego! We're all about giving you access to your hard-earned money!

Excellent

Works great and a very easy way to get my tips straight to my bank account!!!!

QTQwik trav

2 years ago

Response from developer

So glad to hear you’re loving Fuego! We’re all about making it easy for you to access your hard-earned pay!

update this app .

ii reviewed this app couple months back . all ii can say is ima keep my two bank accounts FROST AND WELLS because this app is not it ! ii feel as though they need to update this app to show actual transaction history a better savings tab etc and more redefined way of managing money ii use this account app as a backup account but for the most part definitely needs to redefine the entire app .

Ttrigggsss

2 years ago

Response from developer

Thanks for your feedback, we’re really sorry to hear you are having a poor experience. We’d love to understand more about it if you are willing to call us toll-free on 1-855-715-8518 and we can support you. In the meantime we know we have improvements to do in the transaction area and are releasing a new update on March 18th to tackle this so keep a look out for that. Thanks Fuego Team

Fuego is Trash

I am so frustrated that my job started using a broken app to pay us our tips. I have used it for 10 shifts now and it has only paid me out the correct amount 1 time. And I’m still missing tips from over 1 week ago. This app needs to get taken off the App Store cause it’s legitimately robbing people of their money. And to top it all off unless you sign up for their lame debit card you get charged to access the money you worked hard for. If your job starts using Fuego just save yourself the headache and quit and find another job.

TTripp7777

2 years ago

Response from developer

We're sorry you're not having a good experience using Fuego. Tips paid out to the Fuego Visa® Card are always fee free. We rely on accurate tip information from your employer to be able to pay out the correct tip values. If you reach out to us via the chat in the Fuego app or call us on 1-855-715-8518 we'd be really happy to look into this for you

The greed is insane.

Charging a $2 fee for every pay is insane. Some of us are working not even a minimum wage job and could use literally the least amount of money. Those two dollars add up and that loss goes unnoticed by many. You are not clever.

Aamazonistheworst

2 years ago

Response from developer

We understand that every dollar counts, and we want to ensure our fee structure is as transparent as possible. The fee is dependent on the method of pay out and how quickly you decied you need access to your funds. If you apply for a Fuego Visa® Card, there’s no fee to receive your tips—$0, and you get your money within minutes .