GagaOOLala User Reviews

What users say

Top reviews

Never remembers what im watching

I hate the app but love the shows. It never tracks what im watching not once not since day 1. It never remembers what episode im on. The 10 s speed up sticks. The apps as functional as windows 3.1 thats how old i am lol. Dear god fix it please or im walking. Of all the apps your the most expensive and least functional by far
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The first time

The first time you

TV app sucks

I mean it just does not work and keeps freezing

I try to open this app and buy to subscrition also but its not work pls clear the issue

I try to open this app and buy to subscrition also but its not work pls clear the issue

Response from developer

Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us an email to service@gagaoolala.com? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right.

Not the best

Several things annoy me about this subscription. First I use it on the tv, if that makes a difference. First problem: it doesn’t keep track of what episode you left off. I have to make a note and refer back to it every time I go to watch something on my list. Second, you cant set up the caption background and expect it to stay. The captions are white and if you want to read the clearly you need to change the background color. The part that is really annoying is, even if you watch several episodes in a row, EACH episode you have to reset the background. It has no memory from one to the next. And because of this don’t expect it to keep the setting when you come back to it either. These are simple things I expect a PAID SUBSCRIPTION to fix. Currently, these issues will convince me to stop my subscription when it’s over.
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No continue section

I love the app but I keep running ínto the same issues where my shows I’m watching don’t come up in a continue section so I have to search the show up and remember what episode i was on.

Horrible

I signed up for the app because of one show. I was excited to see there are many others that i like. But it doesn’t work. I paid for VIP and it doesn’t work. It takes forever to load, it gives me 3 shows and kicks me out after 5 minutes of watching if it actually starts. If doesn’t matter if it is tv or phone app. Its happens on both. I’m about to drop this app because at the moment it’s a waste of money. Please fix it!!
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Buggy

My problem is no matter how many times I close out of the app and try again it will not work. The screen keeps freezing and the app does not respond to the touchpad movement. 1/10 the times I tried, the subtitle bar or playback speed both could not move away from the screen by trying to exit. I really want to watch a movie, but there no way to navigate the app its like it can’t even register that its open even after waiting a few minutes to provide extra time just in case it was lagging.
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Allgemein

Ich liebe diese App nur dieses Vor- und Zurück spulen ist sehr mühselig mit den 10 sek ..manchmal will man einfach mal schneller zu einer bestimmten Stelle gelangen.
Hinzu kommt noch, dass man oft ganz lange auf einen Titel drauf drücken muss damit es sich öffnet.
Ansonsten finde ich es wundervoll, dass man in Europa endlich Zugang zur solch einer asiatischen Film/Serienplattform bekommt 🥰
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Response from developer

Dear Member, Thank you for your support! Your comments are greatly appreciated, and we will take them into consideration as we continue to improve our services.We look forward to serving you better in the future. If you have any questions or need assistance, please don't hesitate to contact us at service@gagaoolala.com. We're here to help!

Just fix it please- don't pay for this app. It doesn't work.

Paid for a bio subscription, but I don't get VIP access. I've noticed on the reviews They have an auto generated message that apologizes and says give them a chance to recover, however the new updated version of this app says that they took care of the bugs and all the other difficulties, but that has still not changed. There are still bugs hard to access VIP even after paying I think they should shut the app down fix it then take peoples money for what it's worth instead of taking peoples money and not giving them what they paid for. I'm not the only person that this has happened to.
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👎🏻

I loved this app because this was the only one solely for queer media but I am extremely disappointed for you putting on a bromace show in this app, this show you don’t care about your audience.

No AppleTV App

It’s 2026 yet GagaOoLala devs still think it’s acceptable to not create a native AppleTV app for their customers. They have apps for Android TV, Roku, and Amazon Fire TV. They’ll tell you to use Airplay yet it is wonky when it works and it drains the battery of your iPhone. I won’t subscribe again or recommend this service to others until there is a native AppleTV app.
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App TV

Super appli mais a quand la possibilité de l’avoir sur Apple TV ?

Response from developer

Dear Member, Thank you for your support! So far we are not planning to develop the Apple TV app yet, but we support casting. Your comments are greatly appreciated, and we will take them into consideration as we continue to improve our services.We look forward to serving you better in the future. If you have any questions or need assistance, please don't hesitate to contact us at service@gagaoolala.com. We're here to help!

Paid but NO VIP access given

I purchased the VIP subscription on March 26. I am still listed as a general account with no access to VIP services.
I’ve contacted GagaOOLala multiple times with proof of purchase and still have no service.
Don’t use this app. They will steal your money and ignore you!

TV App

I really love this app and enjoy all the shows they have available. However, there isn’t an app for Apple TV or FireTV.

Fix the frequent glitches

I love this app and its wide variety of BLs, especially JBLs, but please fix the glitch where the speed menu shows up and doesn’t go away. This happens frequently and is so annoying.

Great Selection/Terrible Playback

The platform offers an excellent selection of movies and shows; however, the streaming performance has been very disappointing. I have experienced persistent buffering issues, even when positioned in the same room as my router, with no noticeable improvement.
Pausing the movie/show for several minutes does not allow it to load beyond a few additional seconds, resulting in constant interruptions. As someone who enjoys rewatching favorite movies and shows, it is particularly frustrating that skipping ahead even 10 seconds triggers continuous buffering.
I believe adding an offline download feature, similar to the option available on YouTube, would significantly improve the user experience by allowing content to play smoothly without streaming interruptions. But I will keep my subscription because a lot of movies and shows are not available on other platforms.
I’m please with the selection, just very disappointed with the playback.
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GagaOOLALA TV app

Leider habe ich grosses problem tv app weder kann ich die Untertitel ändern beziehungsweise es lässt sich nicht steuern es hängt sich auf
Trotz Neustart alles versucht.
Zum ersten mal support gemeldet nichts ist passiert traurig

Response from developer

Dear Member, We are sorry to hear about the issue you are facing. To better assist you, could you please send us an email to service@gagaoolala.com? Our team will work to resolve the issue as quickly as possible. Thank you for bringing this to our attention and for giving us the opportunity to make it right.

Love the content if i was able to view it

I have had this issue multiple times. I pay my membership and it has it registered in my subscriptions but the app wont register that i have paid the membership and it wont let me view anything. This is basically just stealing at this point and a 3 day wait to hear anything back honestly sucks! I wish this could be fixed because I would like to be able to view the content im paying for
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需要好好维护

app看视频不能选分辨率,看视频一卡一卡,网站搜索的时候反应慢,既然收了这么高的费用,是不是要好好维护一下啊