A Game Store That Doesn’t Have New Games
For a company literally called GameStop, it is incredibly frustrating how difficult it is to actually buy a brand-new game from them.
A new game comes out, I open the app ready to give GameStop my money, and it simply says “Not Available.” Okay, so when will it be available? Can I order it for when more copies arrive? Can I join a waitlist? Can I get an in-stock notification? Apparently not. I’m basically just supposed to keep checking the app and hope.
Going into the physical stores isn’t much better. New releases regularly aren’t available because stores seem to receive extremely limited quantities, sometimes seemingly only enough to fulfill preorders. This isn’t just my experience either. GameStop customers and even employees online have complained about stores receiving only preorder quantities or just one or two extra copies of new releases.
That completely defeats the purpose of a dedicated video game retailer. If I walk into a store called GameStop during the launch week of a new game, buying that game shouldn’t feel like hunting down a rare collectible.
The most frustrating part is that I actually WANT to buy physical games from GameStop. But if GameStop doesn’t stock the games, doesn’t let me backorder them, and doesn’t give me a useful way to know when they’re coming back, eventually I’m just going to buy the game digitally or from another retailer.
The app desperately needs proper backordering, waitlists, restock notifications, and better information about incoming inventory. And GameStop stores need enough launch inventory that walking in to buy a new video game is actually a realistic option.
GameStop shouldn’t be one of the hardest places to stop and buy a game.
A new game comes out, I open the app ready to give GameStop my money, and it simply says “Not Available.” Okay, so when will it be available? Can I order it for when more copies arrive? Can I join a waitlist? Can I get an in-stock notification? Apparently not. I’m basically just supposed to keep checking the app and hope.
Going into the physical stores isn’t much better. New releases regularly aren’t available because stores seem to receive extremely limited quantities, sometimes seemingly only enough to fulfill preorders. This isn’t just my experience either. GameStop customers and even employees online have complained about stores receiving only preorder quantities or just one or two extra copies of new releases.
That completely defeats the purpose of a dedicated video game retailer. If I walk into a store called GameStop during the launch week of a new game, buying that game shouldn’t feel like hunting down a rare collectible.
The most frustrating part is that I actually WANT to buy physical games from GameStop. But if GameStop doesn’t stock the games, doesn’t let me backorder them, and doesn’t give me a useful way to know when they’re coming back, eventually I’m just going to buy the game digitally or from another retailer.
The app desperately needs proper backordering, waitlists, restock notifications, and better information about incoming inventory. And GameStop stores need enough launch inventory that walking in to buy a new video game is actually a realistic option.
GameStop shouldn’t be one of the hardest places to stop and buy a game.
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Terrible
Forces you to turn on notifications then doesn’t even work. Horrible.
It’s alright.
The app would be way better if you could see your current in store pre-orders on it.
Can’t change email address
For some reason this app do not you change your email address
Soon to be Funko only!
Made a purchase and within an hour I realized they had it in stock and purchased in-store rather than paying their ridiculous shipping fee fees and Up sale. After being able to secure the product in store, I tried to cancel on their app. Wasn’t really an option so I decided to email support. Also, this was on a Sunday and the Monday was a holiday despite being within an hour of order they would not let me cancel, gave me The runaround and then told me I’ll be able to exchange it once I got the package later being followed up with a sorry you would not be able to exchange that. All and all GameStop has been a joke for years, ruining hobbies by upsell, even though they are a retail store. I’m bummed that most consoles now are gonna be digital but on the plus side I hope it puts you guys out of business. Have fun selling Funko pops!!! Haaaaaaa won’t ever be back!!!!
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Garbage App Won’t Load
No excuse for an app to be this garbage and nonfunctional in the age of AI. Literally unusable 9 out of 10 times.
Crashes on launch
New install. iPhone 16 pro. Tried to launch but it immediately crashes.
Shame
Horrible cash grab
Never works
Every time I want to buy something it just stays loading and nothing happens . I hate this app.
App stinks
The forgot password link does not work. I’ve clicked it several times over a period of months. I’ve called customer service to explain the issue and still haven’t received any support to be able to log in. I get emails about surveys but nothing about the password problem
Pro membership not active
I bought a pro membership online. I received a confirmation email immediately, but the membership wasn’t activated on my account. Called support they say it can take 24hrs to activate. 24hrs later it still isn’t activated, support says “oh, it can actually take up to 48hrs”. Next 24hrs they attempt manual activation and say give it 24hrs. 72hrs later it’s still not active and support says it’s 1-3 business days! Ridiculous! Refund not an option on a digital purchase. I will never use GameStop digital products ever again.
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Slow , buggy, just like there website
I love GameStop , but lately there app is a mess and there website be coming down all the time
Glitchy app
App is just as glitchy as the website. Can’t even put in a new shipping address as it doesn’t save it. Just deleted the app. I’ll get my Pokemon cards else where
Horrible
I tried making an account and it said password invalid even when it says my password meets the requirements
Slow updates on items!
Ok so I downloaded this app to keep an eye out for pokemon games I want, and when I was able to see there was a game Pokemon Emerald for the GBA I tried to buy it but it wouldn’t let me, so I went to my local GameStop and they told me that it takes a few days for it to update, so within the hour I spotted the game it was already bought by another person before the app updated it was up for sale.
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Good App, Bad People
The app works really well for the most part other than randomly logging you out every so often. I actually had to make a new account since I got locked out of mine and the support wasn’t helping and neither were the people at my local GameStop
Rip off!!!
I ordered a game and a N 64 controller pack. The game was in such terrible condition and the controller pack was not an original and it took almost a week and a half just to get it. And the customer service is truly terrible. I’m definitely deleting this app.
App is glitch doesn’t work
Bad app just glitches can’t search fix it
Buggy as hell…
Terrible app, can’t load pages if you come from google, barely load pages from search in app, it’s very difficult (and often inaccurate) to check inventories from your local store(s)… needs work, like a lot…
Horrid App
The app is way too laggy and closes on random occasions
