Bad
This app has way too many glitches. It’s not even worth getting this app. It constantly forgets my account and it’s just a big scam overall. The web browser is so much better.
Scalpers
Sucks how much more expensive some Pokemon card drops are
Unusable
Can’t create an account can’t activate membership can’t go online to activate it because it keeps redirecting to its broken app. Wasting my time and money sitting on an unactivated account because their app is broken
App COULD be so good, a one stop shop
I WANT to use the app more exclusively, but I still have to use the web browser version for better functionality. The app logs you out constantly with errors frequently when using. It’s been a glitch that has lasted for a year now, and yes I’m updated and have switched devices, this is not unique. The app has so much potential. Please have it working better and please allow more rewards, the rewards system is the only reason I choose to buy games from GS (aside from the incredible pro week sales) so please make the incentives more worth it
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Decent but needs improvement
The gamestop app is good for knowing what u want to get and seeing what your local store has available as well as deals that are ongoing but could use additional features to make the app even better. I’m surprised making lists aren’t a feature on this app akin to similar competitors where its easy to organize what items u would want and in what folder. This seems like no-brainer to me where u could make a list organizing what games u want for what console. The app occasionally crashes when you’re looking a game up and has a suprising amount of focus on non-gaming related figures, collectibles, and attire when I feel like promoting games should be at the forefront. Overall a decent app but definitely would benefit from copying competitors in organizing and having additional features
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Payment
Still waiting for my payment to hit my bank account and support team sucks and slow
Card Grading
Every time I receive a notification that my trading cards’ grades are ready to be reviewed I am unable to access them on the app. Very frustrating to say the least!
Irrelevant ads
Why do i need to see an ad for gta 6 on every single page on this app
Never preordering from Gamestop again
I preordered a digital copy
of FC27 2 weeks ago with my son expecting to be able to play it on launch day and here I am 2 days after launch and my digital code has not been delivered and all Gamestop “care”@gamestop.com can tell me is that there is a delay and distribution and my situation has been escalated to the proper team. I have never preordered a DIGITAL game and have not been able to play it at 12:00AM on launch day. Completely ridiculous for a publicly traded company called Gamestop when I can’t even play a game I preordered and can’t even play 3 days after launch day. Last time preordering from Gamestop.
of FC27 2 weeks ago with my son expecting to be able to play it on launch day and here I am 2 days after launch and my digital code has not been delivered and all Gamestop “care”@gamestop.com can tell me is that there is a delay and distribution and my situation has been escalated to the proper team. I have never preordered a DIGITAL game and have not been able to play it at 12:00AM on launch day. Completely ridiculous for a publicly traded company called Gamestop when I can’t even play a game I preordered and can’t even play 3 days after launch day. Last time preordering from Gamestop.
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Mlb7901
Still having problems can’t see my graded collectibles PSA
Order details are broken
Please fix!
It’s constantly blocking me
App randomly thinks I’m running a vpn and then blocks me making it impossible to place on order. Garbage app,
Can’t add items to cart
It’s not letting me add items to the cart smh
Won’t let me update address
I recently moved and the app will not let me update my shipping address.
Bad
Bad app bad support
Idk
Very good app 🤑🤑🤑
As bad as website
It doesn’t load pages, can’t find stores, inventory…
A Game Store That Doesn’t Have New Games
For a company literally called GameStop, it is incredibly frustrating how difficult it is to actually buy a brand-new game from them.
A new game comes out, I open the app ready to give GameStop my money, and it simply says “Not Available.” Okay, so when will it be available? Can I order it for when more copies arrive? Can I join a waitlist? Can I get an in-stock notification? Apparently not. I’m basically just supposed to keep checking the app and hope.
Going into the physical stores isn’t much better. New releases regularly aren’t available because stores seem to receive extremely limited quantities, sometimes seemingly only enough to fulfill preorders. This isn’t just my experience either. GameStop customers and even employees online have complained about stores receiving only preorder quantities or just one or two extra copies of new releases.
That completely defeats the purpose of a dedicated video game retailer. If I walk into a store called GameStop during the launch week of a new game, buying that game shouldn’t feel like hunting down a rare collectible.
The most frustrating part is that I actually WANT to buy physical games from GameStop. But if GameStop doesn’t stock the games, doesn’t let me backorder them, and doesn’t give me a useful way to know when they’re coming back, eventually I’m just going to buy the game digitally or from another retailer.
The app desperately needs proper backordering, waitlists, restock notifications, and better information about incoming inventory. And GameStop stores need enough launch inventory that walking in to buy a new video game is actually a realistic option.
GameStop shouldn’t be one of the hardest places to stop and buy a game.
A new game comes out, I open the app ready to give GameStop my money, and it simply says “Not Available.” Okay, so when will it be available? Can I order it for when more copies arrive? Can I join a waitlist? Can I get an in-stock notification? Apparently not. I’m basically just supposed to keep checking the app and hope.
Going into the physical stores isn’t much better. New releases regularly aren’t available because stores seem to receive extremely limited quantities, sometimes seemingly only enough to fulfill preorders. This isn’t just my experience either. GameStop customers and even employees online have complained about stores receiving only preorder quantities or just one or two extra copies of new releases.
That completely defeats the purpose of a dedicated video game retailer. If I walk into a store called GameStop during the launch week of a new game, buying that game shouldn’t feel like hunting down a rare collectible.
The most frustrating part is that I actually WANT to buy physical games from GameStop. But if GameStop doesn’t stock the games, doesn’t let me backorder them, and doesn’t give me a useful way to know when they’re coming back, eventually I’m just going to buy the game digitally or from another retailer.
The app desperately needs proper backordering, waitlists, restock notifications, and better information about incoming inventory. And GameStop stores need enough launch inventory that walking in to buy a new video game is actually a realistic option.
GameStop shouldn’t be one of the hardest places to stop and buy a game.
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Terrible
Forces you to turn on notifications then doesn’t even work. Horrible.
It’s alright.
The app would be way better if you could see your current in store pre-orders on it.
