Garmin Connect™ User Reviews

Customer Experience

Positive experience35.3% of reviews
Neutral11.3% of reviews
Negative experience53.4% of reviews

~ Based on 2,953 written reviews from the US App Store.

What users say

Is Garmin Connect™ Safe?

Garmin Connect™ appears safe based on user ratings. AppsHunter Safety Score for Garmin Connect™ is 88/100.

This assessment is based on 58,004 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
11.5% of ratings point to a risky experience

~ Based on 58,004 App Store ratings for Garmin Connect™.

Is Garmin Connect™ Legit?

Garmin Connect™ appears to be a legitimate app. AppsHunter Legitimacy Score for Garmin Connect™ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awkward, useful data buried under meaningless Garmin-verse metrics

I’ve only had the app and watch for a few days, and I’ve apparently lost all data from those few days by disconnecting and reconnecting and changing permissions. 🤬

The Garmin Connect app and my new Instinct watch are both very awkward to navigate:
-Too many menus and submenus
-Initial view/home pages are nearly useless for everyday use: you have to go hunt through menus
-Data is presented in Garmin-ese tech metrics: sleep score, VO2X(?) [something], Body Battery, Intensity [something] etc. Most of these aren’t any broadly understandable and usable metrics outside of the Garmin consumer-verse, and I don’t need to view my weight, immediate heart beat, or floors walked today on a phone app everyday time I open it: I’m looking for sleep hours, weekly stats on # of exercises and exercise minutes, maybe daily and weekly steps, and maybe daily avg. calories burned.
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Garmin Gal for life

I have loved all my Garmin watches but the venu 4 is by far
My favorite! But I am begging you all to work with Dexcom so that I can Bluetooth my Dexcom G7 right to my watch for readings instead of having my phone on me 24/7- it works that way for Apple and it’s really frustrating as someone who doesn’t like the Apple Watch! Millions of users would agree!!!
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Latest update is buggy

Among other problems, in the weight lifting activity, everything is now in random order, and the “recent” exercises are just random exercises in a random order.

Won’t pair

Since yesterday I’ve been trying to pair my phone for golf. Tried many different combinations. Any suggestions??

Abysmal since update

Since the most recent update my Vivoactive 5 has zero Bluetooth connection to the app. I’ve followed all the troubleshooting instructions and reinstalled the app to try to get over it. No good. You’ve lost a future sale.

Not connecting

App is usually fantastic but I cannot connect my almost new watch to this app despite all the work arounds, so frustrating!

Shocking

New iPhone , old Venu watch - they just will not pair. Garmin customer services not interested, never buying another product from them again - shocking

Calorie money grab will cost you

I really liked the functional dashboard that incorporated the calorie input thru myfitnesspal. Since garmin wants to sell a subscription service plus devices, it’s limiting features that attracted me to the platform. With the new platform and its pay for play access to the features that were once free, I don’t have to be loyal to the brand and will look for other solutions and compare what other devices are doing. You messed up a good thing and Connect+ is not an option for me.
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When Synched Good Dats

Sometimes great difficulty getting each to sync up with app. I don’t trust the sleep data. But otherwise fun data atta workout.

Jogging BD

Amazing app. have been using for years!

Good app

Good

helpful

not always accurate. hr sometimes way overcounts beats for stretches of time when minimal effort is being exerted and hr is simultaneously compared by counting pulse. weird.

No heart rate zone

I’ve been using the cirqa for a week, but it’s absolutely disappointing that in exercise mode you can’t see the different heart rate zone without a subscription while other competitors all have this as a standard feature. Please make an update and fix this.

Cloud dependent.

I bought the garmin watch to use in remote areas and other countries where reception is limited. You cannot use the app without reception. You cannot look at your activities, sleep etc without reception; even when you have reception, everything is stored in the cloud so every tap takes too long because it’s bringing the data you want to see from some data center instead of stored on your phone. Very annoying. Watch great, app horrible. Please just make the app and watch work independently together without internet, without connecting to big brother garmin. Contemplating going back to Apple ultra. At least with that I can see my sleep and activity without Internet connection.
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Last update awful

My watch is currently telling me my 158 day streak is intact. The app shorted me steps yesterday for no reason and reset the counter. How are they not talking to one another properly??

Buggy update

Last update made my watch stop syncing

Watch won’t stay paired

Recently my Forerunner 945 started disappearing from the app. I’ve tried every suggestion found on Internet, but nothing works. I’ve given up and probably won’t buy Garmin again.

What’s with connection issues every few updates?

I love garmin overall but why is it a few times a year a new update comes out and my late model watch can’t connect without messing around with settings. Just yesterday I was having connection issues and sure enough, there was just a new connect update installed.

Bluetooth connection issues

After the most recent update the app stopped allowing connection to my watch. After redownloading the app I can’t even sync to my device anymore.

The Best!!!

I have been absolutely impressed by both the app and the watch. I just bought the forerunner 55 to try it out and see if I would even like a smart watch, I am sold for life. Been using it for the past year and am so impressed by all the features.