Garmin Connect™ Reviews: Is It Legit?

Customer Experience

Positive experience39.4% of reviews
Neutral11.8% of reviews
Negative experience48.8% of reviews

~ Based on 5,097 written reviews from the US App Store.

What users say about Garmin Connect™

Is Garmin Connect™ Safe?

Garmin Connect™ appears safe based on user ratings. AppsHunter Safety Score for Garmin Connect™ is 88/100.

This assessment is based on 59,606 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
11.5% of ratings point to a risky experience

~ Based on 59,531 App Store ratings for Garmin Connect™.

Is Garmin Connect™ Legit?

Garmin Connect™ appears to be a legitimate app. AppsHunter Legitimacy Score for Garmin Connect™ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buggy and dangerous

I'd stopped using Garmin for cycling a few years ago because of all the bugs. But last year I crashed while alone in the woods and didn't have a computer with crash detection. So I decided to get a Garmin 1050 for the big screen and crash detection. Fortunately I haven't needed it. But unfortunately it probably wouldn't have worked anyway. Twice now I've been going through the settings on my bike computer looking for something else and realized it said I didn't have an emergency contact so crash detection wouldn't work. It happened in March, and while I'm sure I had done it before, I redid my wife as emergency contact. And tested it to confirm the text message arrived. Just now I again found the computer said there wasn't an emergency contact and needed to set one up in the app. Checked and the app showed my wife with a verified phone number. I then verified her email and now the computer shows her verified and testing get assistance sends the phone text and email. And her phone shows the previous test from March. So I don't know when it broke, but at some point I lost that safety feature due to another Garmin bug.

Feature bugs are one thing, but this is a safety bug. At least she would have my live track, which has never broken, but I hate that I bought a computer for a safety system that is too buggy to trust. (and I have no way of knowing whether the bug is the app or computer but the contact setup is in the app)
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Keeps disconnecting

The watch keeps disconnecting and I need to restart the phone and the watch . Garmin is not a choice anymore as the watch isn’t great either. The customer service is way below average too.

Worn down

After 20 years with Garmin I’ve finally given up. I’m tired needing to spend almost $1000 on watches that have so many launch bugs and software glitches; tired with support that can takes weeks (if ever) to resolve; tired of an app that seems like it was designed in the 1980s; tired of Garmin buying every competitor in sight and closing down connectivity to rival platforms; tired of the flakiness of the connectivity issues; tired of the truly awful value for money in the subscription packages. It’s time for me to get out of what looks increasingly like a plan to build a closed ecosystem. This might be ok except as far as I can tell Garmin is a hardware company not a software company. The new Ultra 4 is not a Fenix 8 or 9 peer, but it’s finally just about good enough. And $800 now for a bike computer? Au revoir.
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3 Years of Excellent Data

I started using the Garmin app when I had a running coach. I no longer have a coach but do still use the app. It’s amazing how useful the data is. And it’s great for tracking runs around the world. Easy to use and very helpful.

Basic interface but does the job

Interface needs an update like what whoop and bevel has done for its users to track sleep, recovery and strain

Great

My partner bought me the Garmin watch as an Xmas present for my impending 10K run. I love it and the app. Monitors sleep, heart rate, stress (seems work is stressful, who’d have thought). Great device!!

Great training tool

Been with Garmin for some time now. I wish it tracked my muscles more accurately when I strength train. It hardly ever gives me the muscle pictorial. Otherwise it’s great

First time user

I’m still learning all the features and tabs on this app. Sometimes it take awhile for the watch to sync to the app (I’m using Apple), but when I does the amount of information available is amazing. I’m sure once I get more comfortable with the system it’ll be easier.

Superior to Strava in every way

If you’re serious about training, this and a garmin device is all you need

fr

genuinely amazing

Great workout companion

Love how it syncs all my devices

I’m probably Garmin’s biggest fan.

The app is really nice. Not the most completely intuitive or user friendly, but the quality of the data generated is excellent. I recommend the watches and the Garmin ecosystem without hesitation. ***Here’s the one thing….
I would love to have better tools to name and classify saved routes and waypoints. Garmin clearly markets their watches to the athletic crowd, which is great, but a lot of us who use them are off-road motorsports enthusiasts and overlanders who love the always-there feature watches provide. I don’t have to worry about forgetting my hand-held when I decide to hit a trail. It would be great to be able to tag those bread-crumb captures accurately as trails driven or some other 4x4 action. I have the overlanding setting on my watch but that’s about it. I have to list my vehicle as a type of “gear”. That’s awkward. Anyway, better is always better. I trust Garmin will figure out someday their watches are great for people operating non-human-powered “gear”.
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Outdated app, needs ios watch widgets and daily stain limit suggestion for cirqa users

The app provides good data and metrics but is very outdated! Cirqa users need widgets, its screen less wearable so come on Garmin THINK!! Also every other screen less wearable has a daily stain limit suggestion except cirqa. DO BETTER GARMIN!!

Furthermore it takes 3 months to receive a band ordered from your store. The quality of your company has been going downhill. It would be nice to see if the guys make some good changes.
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Very nice app

Always remember me to do my best performance, helps me quite a lot things that I usually forget ! I have a good experience using this app . Recommended


👏🏻

Love this app

Love all my garmin devices and love all the options the app provides to keep things organized and accessible in one place!

Outdated app.

The app is fine but very outdated.

Great watch, good app!

Love my Garmin Forerunner, it’s an awesome watch for athletes. Tons and tons of data. The app is good, I just wish it had a little more functionality & customization to it. For example, I’d love to be able to see my progress for things like HR & Power Zones. The charts and data could be a bit more user friendly, not the strongest UI. Overall tho, Garmin watches are top of the food chain, the app is a nice pairing.
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Like the app a lot

Just don’t like having to pay to get more options after spend $2600 on the watch

Running

I love this watch and app. I have been using it for years and it keeps me on track .

Great for Health Monitoring

Best system on the market. Tried several others but no best garmin.