Buy the device, app is free
App has great graphs and shows everything, gets regularly updates. No faults at all, syncs well to apple health and Strava and by offering it FREE shows how others are monetizing your data.
Worst app ever
Literally can’t believe how bad it is. Half the time I can’t get it to update. How is this a major company?
Great when it works
Garmin! Please fix your software or OS or whatever is making my watch unpair from my phone almost daily. I’ve done all the settings you suggest and the airplane mode trick. I always have to do a hard reset to pair every single time. Half of the product is integration with the phone, your watches only work half of what is advertised. I’m gonna wait a little longer for a fix before I move on from Garmins for good. This has been a long known issue and if you won’t fix it, you’ll lose customers fast
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Inconsistent and slow
The app never connects and loads activities automatically the first time. I’ve found it be incredibly slow and frustrating to use. You’ve go repeatedly close the app restart and turn on and off Bluetooth for it to receive activities from my Garmin watch. I only switched to Garmin because of its longer battery life life for backcountry trips and I’ve been very disappointed with the hole Garmin ecosystem. I’d switch back to an Apple Watch if it had the same battery life
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Disconnects frequently
Takes forever to connect to my HRM pro. I wish the software was as good as their hardware. Utter garbage. They should just vibe code a better app or give us the specifications of the hardware to build it ourselves
Garbage software
1. Fails to work over Bluetooth for things like music control more than 50% of the time
2. Syncing my watch to this app completely fails and will not work on random days. It’s a coin flip if I’ll actually be able to get the data from my watch into the app
3. Syncing (and literally every other aspect of this app) requires an internet connection. It takes a full minute for the app to load 3 numbers because literally nothing is kept locally, and all of your data is always and only ever kept on their servers. This makes it slow as hell, and it means that real “outdoorsy” people that these watches are marketed for can’t use these products until they go back to somewhere with wifi.
Seemingly no support or maintenance for all of these issues with basic functionality.
If you are reading this and considering a garmin, note that you get Temu quality for Apple prices. Buy something else.
2. Syncing my watch to this app completely fails and will not work on random days. It’s a coin flip if I’ll actually be able to get the data from my watch into the app
3. Syncing (and literally every other aspect of this app) requires an internet connection. It takes a full minute for the app to load 3 numbers because literally nothing is kept locally, and all of your data is always and only ever kept on their servers. This makes it slow as hell, and it means that real “outdoorsy” people that these watches are marketed for can’t use these products until they go back to somewhere with wifi.
Seemingly no support or maintenance for all of these issues with basic functionality.
If you are reading this and considering a garmin, note that you get Temu quality for Apple prices. Buy something else.
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Superior Data
After having 4 Apple Watches I grew tired of the hamster wheel approach to activity tracking and goals. I was also tired of switching between watches because none of them could last a full day and night for sleep tracking. I purchased an entry level Forerunner and was blown away with how superior both the data and battery were. Intelligent data that was actually useful and only needing a charge once a week? What a dream. The user interface on the app isn’t quite as polished as Apple and has a bit of a learning curve but it’s not that bad; I picked it up quick. There is a lot you can do with building workouts, setting goals, tracking gear and the like. I feel like I use a lot of it but at the same time know I haven’t even scratched the surface really. I thought I would miss smart notifications and some functions more than I do, but I’ve actually enjoyed having a watch that is more watch than a very small not as useful phone on your wrist. Two years in now, absolutely no regrets I’d rebuy this Forerunner 100x over another Apple Watch. I still get nearly 7 days of battery and it works just as good as the first day I wore it. I’ll upgrade eventually but I can tell it won’t be caused by need like all my Apple Watches…it will be my choice. And I’m planning to get a higher end Forerunner that will give me even more useful data — worth every penny!
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massive app, but needs online to display your data
Why this app offloads all it's data to the Internet is beyond me. It's completely useless if you are not connected. I see why long term data cannot be stored on the device, but surely it wouldn't be that hard to store up to 4 weeks or so locally. could even be an option?
New update disconnected Watch
Tried everything and still won’t pair with phone
Third time in a month
3 times this month connection to watch glitch, instinct 2, rubbish app
Alerts etc. don’t work when following a Garmin Coach Plan workout
I like my watch but I’m mostly following a Coach Plan for my workouts. Unfortunately alerts - like turn around, live tracking, etc. - don’t work when you are in a workout which makes them useless.
Adding workout
After I tried to add a workout even when I selected for multiple times to set exercise for 30 sec and rest for 10 sec when I’m trying to save it will always says reps
Connectivity
It’s hard to understand why Garmin would require an internet connection to sync my treadmill activity to my app. It’s almost as if my activity isn’t paired with my phone but my phone is simply a modem between the watch and their servers. What is the purpose of this and who do you sell data to? As many others have stated connectivity with the app is hit and miss when pairing with your device but never when the app needs to sync to their servers. iPhone 16pro max and a tactix 7 will lose connectivity every couple of days and surely after every app update. Over the last 3 years with this watch and it’ll surely be my last one.
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Constant Connectivity Issues
Past few months there have been constant problems with my fenix 6S and this app. Recent update it completely fails to pair. Previously have had to unpair and pair every time I wanted an activity to sync.. that went on for about a month. The pairing doesn’t recognise the watch immediately and it always takes two cycles.
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Old outdated
Complex to understand and get to your stats the graphic design is outdated
Bugs…
Guys, you sell really cool watches and other stuff, but the app is full of bugs.
For instance: I navigate to the suggested connections, tap on one of the suggested contacts, and then navigate back to the suggested contacts list. Now the list’s size has doubled, with all suggested contacts duplicated.
Let’s see whether you’ll fix this or not. I’m a mobile developer myself, and I know you look into reviews from time to time.
Overall, the app makes up half of the gear buyers’ user experience - please pay attention to it accordingly.
For instance: I navigate to the suggested connections, tap on one of the suggested contacts, and then navigate back to the suggested contacts list. Now the list’s size has doubled, with all suggested contacts duplicated.
Let’s see whether you’ll fix this or not. I’m a mobile developer myself, and I know you look into reviews from time to time.
Overall, the app makes up half of the gear buyers’ user experience - please pay attention to it accordingly.
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App Design Update
I recently bought a Garmin cirqa (my first garmin product) and I was very disappointed with the app design. I’m coming from the amazfit Helios strap and it uses the zepp app, and that looks better than this connect app. The industry standard is the Whoop App, that’s what I expected for the connect app.
This is the same problem with the polar loop as well, and it’s not doing well in this market.
The Connect app needs to update quickly! Make it look like whoop or zepp app at the very least! Update the app and you’ll gain marketshare rapidly via word of mouth!
This is the same problem with the polar loop as well, and it’s not doing well in this market.
The Connect app needs to update quickly! Make it look like whoop or zepp app at the very least! Update the app and you’ll gain marketshare rapidly via word of mouth!
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Watch and app lose connection constantly
they are so annoying to reconnect and I have lost many hikes to a mid hike disconnect
Painful
Painful how often I have to delete and re install the app to connect every time it won’t just re pair and then you have to delete the device and connect it new again
Poor Connectivity
Every few days, I need to unpair my watch and reconnect because Garmin Connect can’t recognize the watch. My phone shows bluetooth is connected to my Epix 2, but the app still shows the watch as not connected… Terrible experience and no permanent fix
