Gautrain User Reviews

Top reviews

Worst App I have ever downloaded

The people who designed this app clearly have no idea what they are doing! The correct times are not reflected and if the app actually works go and buy a lottery ticket because it is your lucky day!

Needs improvement

STILL not optimized for iPhone X!

App got worse

Last version was much better - can’t see a timetable!!

Awful.

The app opens on a screen that says "journey error" and you can't navigate away from that. Reinstalling doesn't help.

Used to be good

The app used to be useful but it’s so frustrating now. Trying to see schedules ahead of time is impossible. Going through the annoying registration process only to still not have functionality is so frustrating. Apps are supposed to be quicker and more useful on the go than the websites.

Update issues

Just updated to the new app. The features are great and will definitely make getting info better and easier. However, there are some things that could be improved:
1. I have a notification bubble on my app that shows 7 notifications. When I open the app is doesn’t show any notifications and so I can’t clear these. It’s quite frustrating - pls fix this.
2. I logged into my profile, but every time I close the app it logs me out. This should be like other apps, that once you login your details are saved so you don’t have to keep typing in login details.
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DownGrade

Previous version of app was quick and easy to use. New one whilst giving more info is impossible to get future timetable info and seems more interested in having you log in.

WHAT HAVE YOU DONE!?!?!?

This app was good enough but the current version is unusable!

Worst app

Quite literally the worst app I have used in ages . Why would you integrate features into the app if they don’t work? (Payment features) the schedule feature hardly even works. Rather bring back the old simple app. At least it worked.

A worthwhile app

If you are a regular Gautrain user, this app will make your life easier. Not only is the train schedule useful, but you can also register and reload your fare card without having to stand in line. True, the bus route functionality (tracking) never seems to work, but this is only one of the apps functionality. Get it!
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Needs work

Train schedules works fine but the integration with the bus routes and schedules is still poor. Lots of promises about bus tracking on media but haven’t seen it working in the app.
Pain that you have to login every time now, should remember your account details.

Just crashes

Just crashes

A real pain

So annoying always crashing, very slow and the bus stops never load.
It honestly does not cost that much to maintain a proper app.

Crashes

Current version just crashes when you open it, previous versions were fine

Crashes

Stays open in the background but crashes when you try reopen. Delete/reinstall doesn't work

Keeps Crashing

Please fix this app.. Continually crashes on opening.

No star

I wish there was an option to give out zero stars. This is a disgrace to the design community. And to South Africa's technology sector. The worst app design. Yuck!!!!

Crashes

The bus part of the app crashes routinely, unusable. Also, include rea via and metro bus too.

Good potential.

Useful app although the UI isn't very intuitive and is quite dated.

Great to see that the bus locations are shown in real time now.

Great assistant

The app is pretty cool, schedule and cost calculator helps greatly, I use it daily to get to my meetings on time.