Gazelle User Reviews
Customer Experience
~ Based on 117 written reviews from the US App Store.
What users say
Summarized from real user reviews of Gazelle. Based on 209 reviews and a 4.9/5 average, it highlights the 9 positives and 3 negatives reviewers mention most about this Business app.
Positive things
- 🚀Efficient and organized
- 👍Excellent customer support
- 🚀Time-saving features
- 👍Intuitive and user-friendly
- 🚀Streamlines business operations
- 👍Helps grow the business
- 🚀Improved productivity
- 👍Customizable and flexible
- 🚀Automated reminders and scheduling
Negative things
- 💰Expensive for some users
- 🔍Limited customization options
- 🐛Some bugs and glitches reported
Is Gazelle Safe?
Gazelle: Piano Tech Software appears safe based on user ratings. AppsHunter Safety Score for Gazelle is 95/100.
This assessment is based on 209 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 206 App Store ratings for Gazelle.
Is Gazelle Legit?
Gazelle: Piano Tech Software appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Gazelle is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This service saves so much time! It helps keep me organized and helps the business grow.
I love Gazelle’s “pay for what you use” model. 8 out of 10 of my appointments come from the online scheduler. I imagine I’ll be a Gazelle customer for as long as I own my piano tuning business.
I have been a subscriber since the very beginning of Gazelle, amongst the first 25 or so. These guys have been absolutely incredible to work with the entire time, and I am blown away with the updates that they continue to submit. I believe this is an essential software for anyone who tunes pianos on a regular basis.
Show more
Gazelle keeps getting better. I keep getting positive feedback from my clients. I am directly involved in the scheduling process less and less as I tweak parameters little by little. I only recently started using the estimate and condition report features and found I should have been using them from the start. The cost of Gazelle is only a very small percentage of the work it has facilitated and the work that it has taken off my shoulders and my assistant. You won’t regret making the decision to incorporate Gazelle into your piano service business.
Show more
I’ve been using Gazelle since I started my business in August 2024. From the beginning, I noticed it was a powerful tool, utilizing nearly all of its features, except for estimates, and throughout the last two years I’ve seen tons of constant updates and improvements. It’s helped me keep better notes and history of work than my 80 year-old Mentor was ever able to do on paper. This felt like a must have from the beginning as a solo, and it’s great that you can scale it with your business.
Show more
This app saves me a lot of time so I’m not having to send manual reminder emails or take long scheduling calls. I have more time to tune and enjoy life!
This is the best ever software I have ever encountered in my Sole Proprietors life. So grateful to have been contacted by Timothy Barnes on the Beta level of this software. It has changed my efficiency, my profitability, and my attitude about being self-employed!
Well designed, efficient, and professional. I have more time and my clients are impressed!
Excellent app for a piano tuning business!
So helpful in growing my business plus my clients appreciate the service. Thanks
I have been tuning for 1-2 years. I stumbled across this platform after a conversation with one of the generous team members. The ease of use simplifies every transaction and customer data base. The support team is incredible!! I always feel welcome to ask any question via email or the built in support button. It is a bit pricey, but the fact that I don’t have to hire a bookkeeper or do it myself saves me money in the long run.
Show more
And it does a great job at it too!! :)
I have been a subscriber since the very beginning of Gazelle, amongst the first 25 or so. These guys have been absolutely incredible to work with the entire time, and I am blown away with the updates that they continue to submit. I believe this is an essential software for anyone who tunes pianos on a regular basis.
Show more
It’s a little expensive, but worth every penny. Log everything in one place. Easy to access and very usable.
Gazelle has been the biggest and best business decision I have ever made. Constantly improving, and I know they always have my back. Saves me hundreds of hours of work every year.
This app keeps getting better. You can tell by the routine updates that there’s a lot of improvement coming. Invaluable software for piano businesses!
Gazelle makes it easy to keep track of the appointments.
I could not imagine running my business without Gazelle. Best investment I ever made and the slogan “Grow With Gazelle” has proven true! I started very small and my business has grown by leaps and bounds. Gazelle makes it easy!
Gazelle, by working so efficiently for me in the background, frees me up to do all the parts of my business that I enjoy - building new relationships while improving clients pianos. That’s a win win.
This app saves me a lot of time so I’m not having to send manual reminder emails or take long scheduling calls. I have more time to tune and enjoy life!
