GECU Mobile User Reviews

Customer Experience

Positive experience58.3% of reviews
Neutral8.1% of reviews
Negative experience33.6% of reviews

~ Based on 211 written reviews from the US App Store.

What users say

Is GECU Mobile Safe?

GECU Mobile appears safe based on user ratings. AppsHunter Safety Score for GECU Mobile is 96/100.

This assessment is based on 44,964 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 44,964 App Store ratings for GECU Mobile.

Is GECU Mobile Legit?

GECU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for GECU Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Didn’t change nothing toke 3 almost 4 days an all yall did was take off Zelle when Zelle comes in handy

Down

It’s always down on the weekend and most evenings. It’s very dishonest to just change everyone’s account numbers without asking.

The new system stole my money

I don’t like this bank anymore thief’s

External Account Payment

I’ve been paying externally for my loan but after the system update they just had I can no longer pay my bill for them and I’ve tried calling them but it just fails. Its really annoying GECU please fix your stuff

Don’t open an account with this bank

This bank is the worst & apps has been down for 3 days for. An update. What kinda bank upholds the communities money then goes ghost ? Closing my account when updates over

Not easy to use

If there was a no star option I would give one. I do not know why the billing was changed but you all have made it more inconvenient to find and pay bills. I will be moving to another banking system. I don’t like how you changed things the way they were supposed to be we’re just fine. You have to go around and find things when they were there before. Your system is incredibly inefficient, ineffective and inconvenient.

I cannot find the credit score on the app, it seems to be removed.

Why is the system update going to take so long?
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Nice

Nice

Bad app

At times the app lags and never loads and it just takes forever to load up. And they keep changing things with new updates basically “fixing” things that don’t need fixing and they make it confusing

Great App ful of resources

Great app with all I need. Only problem is that it is very very very slow, all my other bank apps load as soon as face recognition scans my face, but GECU app will load like if I got slow signal no matter how many bars or where I am. Aside that great app!

Good app

Like the app

Your app

Don’t like and will not the new changed updates. Loved the very first time when app was administered. Was easy to get everything done. On payments I hate going through it now!!!

Great

Great

Review

Great app helps out a lot.

Very Reliable

A 5 stars my accounts are specifically detailed.

The new bill pay system

The new system for the bill pay is NOT user friendly. The old one was simple and quick. Very disappointing.

Exelente

me gusta mucho el servicio!

Down

It’s always down on the weekend and most evenings.

Constantly asking for a review of GECU App!!!!!!

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GECU app review

Love this app, thank you

Negative

Honestly every other bank in elpaso wouldn’t charge an arm & leg for an overdraft fee as much as they do over & over but you get what you can right! Shout out to CHASE WELSS FARGO BANK OF AMERICA YALL are awesome don’t bank with GECU