GECU Mobile User Reviews

Customer Experience

Positive experience57.6% of reviews
Neutral8.0% of reviews
Negative experience34.4% of reviews

~ Based on 224 written reviews from the US App Store.

What users say

Is GECU Mobile Safe?

GECU Mobile appears safe based on user ratings. AppsHunter Safety Score for GECU Mobile is 96/100.

This assessment is based on 44,964 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 44,964 App Store ratings for GECU Mobile.

Is GECU Mobile Legit?

GECU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for GECU Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs work

Needs work.

This app suck

Every time i log in it ask for a review!!

Not the best

I been having so many problems with this bank since the update

Very good

Great service easy app

My bank for over 25 years!

I live in Arizona and still have this bank account as my main one. I am pleased with the service and account options, I don’t see me moving.

New updates sucks!

So, I’ve been using this bank for couple years but recently with all the updates, making some payments to loans has become complicated, cause I try to pay it from an outside bank account and it doesn’t let me which is dumb because I’m just trying to pay so, seems like I have to go the bank in person to make the payment or figure this out 🤷🏽‍♀️
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Visualización de los números de cuentas

No puedo identificar las cuentas para hacer transferencias on line.
He tenido mucha dificultad porque no se ven los números de las más de 8 cuentas que tenemos con ustedes.
Está muy incómodo identificarlas y he pensado seriamente en cambiar de banco.
Me gustaría que pudiera ver
por lo menos la terminación de cada cuenta cuando hago mis transferencias on line.
Gracias por considerar mi opinión!
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Good

Good

Terrible Update

They updated their system and now I can’t use my credit card. No help from them at all either. Time to switch banks.

Good

Good

New system update is horrible

Ever since the new system update, I no longer get email and text message updates as often as I should. Just a week ago, I thought I had enough funds but turns out I was -280 something dollars without any kind of notification about the overdraft and I had no idea until I logged in and checked because my card kept declining.
Also, Zelle is no longer working as it should. Makes me want to start banking with someone else.
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Good

Good

Hate this bank

I hate this bank with all of my heart it is tedious annoying stupid and every negative word that can possibly be used to describe something

App

Didn’t change nothing toke 3 almost 4 days an all yall did was take off Zelle when Zelle comes in handy

Down

It’s always down on the weekend and most evenings. It’s very dishonest to just change everyone’s account numbers without asking.

The new system stole my money

I don’t like this bank anymore thief’s

External Account Payment

I’ve been paying externally for my loan but after the system update they just had I can no longer pay my bill for them and I’ve tried calling them but it just fails. Its really annoying GECU please fix your stuff

Don’t open an account with this bank

This bank is the worst & apps has been down for 3 days for. An update. What kinda bank upholds the communities money then goes ghost ? Closing my account when updates over

Not easy to use

If there was a no star option I would give one. I do not know why the billing was changed but you all have made it more inconvenient to find and pay bills. I will be moving to another banking system. I don’t like how you changed things the way they were supposed to be we’re just fine. You have to go around and find things when they were there before. Your system is incredibly inefficient, ineffective and inconvenient.

I cannot find the credit score on the app, it seems to be removed.

Why is the system update going to take so long?
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Nice

Nice