For my mom
W app perfect for my mom she is to lazy to right review but she uses the app more than she uses the key and she lets a lot of her nephew
And nieces use her car and they never want to tell her where they at they just say I’ll be back in a few minutes or they park the car somewhere she doesn’t like it parked like on a small parking spot that have a risk of the car being hit she can check the location or the cameras . Make it so your subscription doesn’t cancel and asked or reminded of forgot payments my mom is the type if person who forgets and only pays when she gets reminded or it does it for her
And nieces use her car and they never want to tell her where they at they just say I’ll be back in a few minutes or they park the car somewhere she doesn’t like it parked like on a small parking spot that have a risk of the car being hit she can check the location or the cameras . Make it so your subscription doesn’t cancel and asked or reminded of forgot payments my mom is the type if person who forgets and only pays when she gets reminded or it does it for her
Show more
Like the app; can’t Save Service records from manually logging
I like to keep the maintenance service records uploaded but have entered it all more than 3 times with various images under 4 MB, and also tried no image, but can’t get it to Save upon hitting the button. Tried without any special characters at all. My notifications for service alerts thus continue unnecessarily!
Show more
Services
I had to reset service interval after I got home. Genesis of Greer didn’t finish their job. They said Connected Service was responsible, that’s hard to believe because I couldn’t do it. Very disappointed.
Help!!
I consider my Genesis to be a wonderful car- or I’m sure it will be when I finally learn how to use it! As new owner I am overwhelmed at the complexity and learning curve. How about providing some “flash cards” for first time owners covering the basic functions. I have made some of my own but it was tough with my busy life to do it. I use Apple Notepad.
Show more
User friendly
So easy to use and makes things so convenient
Extremely satisfied
I’ve owned 2 Infinity’s and 2 BMW’s, all excellent vehicles. But my G70 out-rides and out-classes all of them. The finest car I’ve ever driven.
Where did my off-peak charging schedule go?
I have a GV 70
EV and with the new update on app, I lost the ability to set off peak charging hours. Why??!!! I don’t need a charging schedule for departure time. I need to be able to plug in my car and let it charge when I have off-peak benefits with my electric provider. Please fix.
EV and with the new update on app, I lost the ability to set off peak charging hours. Why??!!! I don’t need a charging schedule for departure time. I need to be able to plug in my car and let it charge when I have off-peak benefits with my electric provider. Please fix.
Do better
This app is less than reliable. It never works when I need it too. When I need it to get in my car, it all of a sudden needs additional verification, can’t connect to get the verification, then takes forever to process the request to unlock and then forever to lock the doors. Waste of time. Tech shouldn’t be this bad.
Show more
Genesis technology the best
No better auto technology in the business. Love it
Auto start
Sometimes it doesn’t work
Genesis app
Will never by a genesis again. Support is terrible!
For my mom
W app perfect for my mom she is to lazy to right review but she uses the app more than she uses the key and she lets a lot of her nephew
And nieces use her car and they never want to tell her where they at they just say I’ll be back in a few minutes or they park the car somewhere she doesn’t like it parked like on a small parking spot that have a risk of the car being hit she can check the location or the cameras
And nieces use her car and they never want to tell her where they at they just say I’ll be back in a few minutes or they park the car somewhere she doesn’t like it parked like on a small parking spot that have a risk of the car being hit she can check the location or the cameras
Show more
In love
I absolutely love this app and my car. It makes everything so easy when it comes to the car.
Connect services set up
Ben was VERY helpful in helping me set up my connect. I have had my car for 10 months and he finally has allowed me to remote start and lock my vehicle. I am over the moon!
Buggy
Extremely buggy mess. Things like estimated time to charge never populates, remote functions take ages, random 2FA prompts that fail then won’t let you request another code for a full minute all while trying to unlock your car in the cold.
50/50
Not always accurate. Displaying the doors are unlocked when I visibly see that they are locked. I wish there was a way to remotely close the windows.
Location
Still doesn’t show or update location of vehicle. Display car is in random locations it’s never been to.
Missing widget
It’s a decent app. It just needs a widget, a usable widget.
App home page different from help videos
So I am a new owner of a GV70 2.5 T. Trying to learn everything about this really great vehicle. Also trying to learn how to use the Genesis intelligent assistant. I’m on v. 3.3.2 for iOS.
However, when I go to the home screen of the app, it doesn’t look anything like the Help videos I see online from both Genesis and other people.
I do not see anything that says remote start and stop. All I see are choices that say Climate on/off, locks and lights. So I’m not sure what I’m missing. Not sure how to remotely start the car via my app. Very confusing.
However, when I go to the home screen of the app, it doesn’t look anything like the Help videos I see online from both Genesis and other people.
I do not see anything that says remote start and stop. All I see are choices that say Climate on/off, locks and lights. So I’m not sure what I’m missing. Not sure how to remotely start the car via my app. Very confusing.
Show more
Great app!!
App always works! Easy to use easy to change settings!
