Genesis Intelligent Assistant User Reviews

Customer Experience

Positive experience44.3% of reviews
Neutral14.0% of reviews
Negative experience41.7% of reviews

~ Based on 386 written reviews from the US App Store.

What users say

Is Genesis Intelligent Assistant Safe?

Genesis Intelligent Assistant appears safe based on user ratings. AppsHunter Safety Score for Genesis Intelligent Assistant is 96/100.

This assessment is based on 59,364 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 59,364 App Store ratings for Genesis Intelligent Assistant.

Is Genesis Intelligent Assistant Legit?

Genesis Intelligent Assistant appears to be a legitimate app. AppsHunter Legitimacy Score for Genesis Intelligent Assistant is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Location

Still doesn’t show or update location of vehicle. Display car is in random locations it’s never been to.

Missing widget

It’s a decent app. It just needs a widget, a usable widget.

App home page different from help videos

So I am a new owner of a GV70 2.5 T. Trying to learn everything about this really great vehicle. Also trying to learn how to use the Genesis intelligent assistant. I’m on v. 3.3.2 for iOS.

However, when I go to the home screen of the app, it doesn’t look anything like the Help videos I see online from both Genesis and other people.

I do not see anything that says remote start and stop. All I see are choices that say Climate on/off, locks and lights. So I’m not sure what I’m missing. Not sure how to remotely start the car via my app. Very confusing.
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Great app!!

App always works! Easy to use easy to change settings!

Could be a tad better

App is great when it works and frustrating when it does not.

Decent for access

I like using the app and it’s helpful if you’re in a jam but we shouldn’t have to pay for unlock/lock mode:/

23 G70

absolutely love my car !!

Terrible app

It seems that every time I open this app it gets worse and worse. From not being able to make payments or schedule appointments, this app is practically useless. Incredibly frustrating and annoying to use on top of being very slow.

My car

On the app, can’t start my car without network only issue I have

Connection

Takes forever to connect to the car to lock and unlock would not recommend it to anyone

Genesis G70

I appreciate being aware of everything that goes on with my vehicle.

Shelby 260

Excellent auto and great service

It works!!!

Often times we get sold an item or service that doesn’t even come close to being what it was advertised. This one does. It actually works it does what I ask it to in a timely fashion and if it can’t it explains why. This intelligent assistant makes my awesome car just that much more awesomer no that’s not right the awesomest nope thats not right either and yet…
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Love

I love my Genesis and my Genesis app. It truly makes things so much better being able to either heat up my car or cool it down before I get there. I also love that. It tells me if the window is open or doors are unlocked.

GV 80 User

The App is awesome, but you need to spend time learning it. I use the remote starter everyday. Good photos out of the app,

Locked out of my house

I left my car key and house keys inside my house and locked the door without thinking.

That's when I downloaded this app. Using the app, I was able to unlock my car and use my garage opener to get back into my house. So grateful. Thank you for this feature/app.

A few tweaks and could be great!!

For such a smart tech forward vehicle, the app could use an overhaul. It would be great if you could open / close windows through the app. It would also be great if you could receive alerts with images when motion is detected around the vehicle. The last major issue is the fact that the app signs you out after a few weeks requiring you to log back in with 2 factor authentication. This always seems to occur at the worst possible time.
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Update issues

Ever since the update overnight a few weeks ago request says successful, but they aren’t especially cooling the car down it doesn’t start. Worked fine till then.

Townsend

The style, power and comfort is unparalleled.
The greatest yet lease recognized thing about Genesis GV80’s?
SAFTEY!!! DURABILITY!!!

My Genesis App

I absolutely love the way Genesis keeps me informed whenever my car is unlocked. I love the Genesis app!