Genesys Cloud Messenger

Genesys Cloud Messenger

by Genesys Telecommunications Laboratories, Inc.

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Free

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Details

  • Released
  • Updated
  • August 12, 2024
  • September 21, 2026
Genesys Cloud Messenger screenshot #1 for iPhone
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About

Genesys Cloud Mobile Messenger Software Development Kit (SDK) enables businesses to embed messaging into their native iOS applications, creating an optimized messaging experience for their customers. This application has the features of our continuously developing mobile SDK. Experience seamless interactions among chatbots, live agents, and customers, and see how the in-app messenger interface can be customized and easily deployed with minimal code.
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What's New in Genesys Cloud Messenger

2.5.0

September 21, 2026

Adds a Tracking screen for journey events and user identity, and fixes Clear Conversation text that was cut off in some languages.

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