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Genesys Cloud Mobile Messenger Software Development Kit (SDK) enables businesses to embed messaging into their native iOS applications, creating an optimized messaging experience for their customers. This application has the features of our continuously developing mobile SDK. Experience seamless interactions among chatbots, live agents, and customers, and see how the in-app messenger interface can be customized and easily deployed with minimal code.
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What's New in Genesys Cloud Messenger
2.3.1
June 29, 2026
Time Slot Picker: Guided appointment scheduling in digital bot flows. Localization support for Swiss German, English (GB, AU, IE), and Slovak. Fixed: Agent messages sent in very quick succession can appear in wrong order Fixed: TTL expiration time mismatch between snackbar notification and welcome message
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