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Genesys Cloud Mobile Messenger Software Development Kit (SDK) enables businesses to embed messaging into their native iOS applications, creating an optimized messaging experience for their customers. This application has the features of our continuously developing mobile SDK. Experience seamless interactions among chatbots, live agents, and customers, and see how the in-app messenger interface can be customized and easily deployed with minimal code.
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What's New in Genesys Cloud Messenger
2.4.0
August 10, 2026
- See who's messaging you: agent and bot names and photos now appear in the conversation. - Consecutive messages from the same person are grouped for a cleaner chat view. - Improved accessibility with text labels for message delivery status. - Better error handling for attachments that fail to send.
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