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Genesys Tempo

Genesys Tempo

by Genesys Telecommunications Labs, Inc

876 ratings
120 reviews
📊 Productivity
Free

Details

  • Released
  • Updated
  • September 29, 2020
  • August 25, 2026

Developer

Genesys Telecommunications Labs, Inc
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About

Manage your work schedule and time-off requests from anywhere. This app helps you stay organized, track working hours, and communicate with your supervisor. It facilitates shift trading and provides real-time updates on your requests and schedule changes.

✓View work schedule
✓Receive schedule notifications
✓Track working hours
✓Submit time-off requests
✓Request shift trades
✓Browse available shifts
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What users say

Summarized from real user reviews of Genesys Tempo. Based on 876 reviews and a 4.7/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Productivity app.

Positive things

  • 👍Convenient for checking schedules
  • 🚀App works well when it's functioning
  • 💡Useful feature to add shifts to calendar

Negative things

  • 🐛Frequent crashes and freezes
  • 🔒Constant log-out issues, need to re-login often
  • 🔋App is slow and unresponsive
  • ⚠️Unable to view full schedule, only partial view
See all reviews
+1

What's New in Genesys Tempo

2026.08.18711

August 25, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

loading…

No matter what I do, I can’t see my schedule. It worked great the first few weeks but now I’ve tried logging out and back in, uninstalling and reinstalling, and nothing loads.
BlingestBlingest

Suggestion

Please add a shift reminder to this app
jxhxctdjehjxhxctdjeh

Tiresome

I spend more time having to log in to this app than I actually do using it. Despite ticking boxes to remain logged in, it often requires logging in multiple times a day when attempting to use it. The process is tiresome and un-needed and makes the app a chore to use!
X88JPCX88JPC

Schedule never actually loads!

I try to see my schedule but is just says “loading” nothing ever loads, so frustrating! It worked fine a few months ago, please get this fixed!
Alert1122Alert1122

Long loading times

Lately everytime I try to look at my schedule it just stays on a “Loading” screen and never loads anything. It’s frustrating! I’m trying to see what time and what days I work.
Simply_EddieSimply_Eddie
See 115 more reviews

Developer apps

Contact Center Advisor – Mobile Edition Client
Contact Center Advisor – Mobile Edition Client

by Genesys Telecommunications Laboratories, Inc.

💼 Business

(1)

Free
Genesys Cloud Collaborate
Genesys Cloud Collaborate

by Genesys Telecommunications Labs, Inc

💼 Business

(15)

Free
Genesys Cloud Supervisor
Genesys Cloud Supervisor

by Genesys Telecommunications Laboratories, Inc.

💼 Business
Free
Genesys Events
Genesys Events

by Genesys Telecommunications Laboratories, Inc.

💼 Business

(3)

Free
Genesys Cloud Associate
Genesys Cloud Associate

by Genesys Telecommunications Labs, Inc

💼 Business

(358)

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Login process is buggy and unreliable

Bug

App fails to load new pages/days consistently

Bug

Syncing with calendars not working as expected

Bug
✨

Requested Features

3 requests

Add monthly view for schedules

Feature

Implement automatic calendar sync

Feature

Improve notification system for shift changes

Feature

FAQ

What does Genesys Tempo do?

Genesys Tempo is a free mobile app designed for workforce management. It allows users to view their work schedules, track working hours, and manage time-off requests. The app also facilitates shift trading and provides notifications for schedule and request updates.

What are the key features of Genesys Tempo?

Key features include viewing your schedule, receiving notifications for schedule changes, tracking working hours, submitting time-off requests, and managing shift trades. You can also see available leave days and the status of your requests and trades.

Is Genesys Tempo free to use?

Yes, Genesys Tempo is a free workforce management mobile app. There are no costs associated with downloading or using its core features for schedule management, time-off requests, and shift trading.

Who is Genesys Tempo for?

This app is intended for employees who need a convenient way to manage their work schedules and related requests while on the go. It's particularly useful for those who need to stay organized with their daily work activities and communicate effectively with supervisors and colleagues.

How can I request time off using Genesys Tempo?

You can create in time-off requests directly within the app. Genesys Tempo will also notify you when the status of your request changes, such as when it is approved or denied. You can also see which days are available for leave and how your requests are prioritized.