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Genesys Tempo

Genesys Tempo

by Genesys Telecommunications Labs, Inc

932 ratings
124 reviews
📊 Productivity
Free

Details

Released
September 29, 2020
Updated
September 28, 2026

Developer

Genesys Telecommunications Labs, Inc
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About

Manage your work schedule and time-off requests from anywhere. This app helps you stay organized, track working hours, and communicate with your supervisor. It facilitates shift trading and provides real-time updates on your requests and schedule changes.

✓View work schedule
✓Receive schedule notifications
✓Track working hours
✓Submit time-off requests
✓Request shift trades
✓Browse available shifts
Show original description

What users say about Genesys Tempo

Reviews of Genesys Tempo are mostly negative: the Productivity app is rated 4.7/5 from 932 App Store ratings. What users like most: convenient for checking schedules, app works well when it's functioning. Top complaints: frequent crashes and freezes, constant log-out issues, need to re-login often. Summarized from real user reviews.

Positive things

  • 👍Convenient for checking schedules
  • 🚀App works well when it's functioning
  • 💡Useful feature to add shifts to calendar

Negative things

  • 🐛Frequent crashes and freezes
  • 🔒Constant log-out issues, need to re-login often
  • 🔋App is slow and unresponsive
  • ⚠️Unable to view full schedule, only partial view
See all reviews

What's New in Genesys Tempo

2026.09.19616

September 28, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Can’t view schedule

App is constantly stuck on ‘loading’ and does not show my schedule
12345asfh12345asfh

It’s great

Thank you for fixing the slow loading issue.

I would love to see a way to automatically add my shifts to my Apple calendar with the press of a button.

Thanks!
User184922User184922

Soooo slow

The app is soooo slow now! Please fix it! It never used to be like this, sometimes it doesn’t load at all so I am unable to check my schedule!
Miss.LinaaMiss.Linaa

loading…

No matter what I do, I can’t see my schedule. It worked great the first few weeks but now I’ve tried logging out and back in, uninstalling and reinstalling, and nothing loads.
BlingestBlingest

Suggestion

Please add a shift reminder to this app
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See 119 more reviews

Developer apps

Contact Center Advisor – Mobile Edition Client
Contact Center Advisor – Mobile Edition Client

by Genesys Telecommunications Laboratories, Inc.

💼 Business

(1)

Free
Genesys Cloud Collaborate
Genesys Cloud Collaborate

by Genesys Telecommunications Labs, Inc

💼 Business

(16)

Free
Genesys Cloud Supervisor
Genesys Cloud Supervisor

by Genesys Telecommunications Laboratories, Inc.

💼 Business
Free
Genesys Events
Genesys Events

by Genesys Telecommunications Labs, Inc

💼 Business

(3)

Free
Genesys Cloud Associate
Genesys Cloud Associate

by Genesys Telecommunications Labs, Inc

💼 Business

(400)

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Login process is buggy and unreliable

Bug

App fails to load new pages/days consistently

Bug

Syncing with calendars not working as expected

Bug
✨

Requested Features

3 requests

Add monthly view for schedules

Feature

Implement automatic calendar sync

Feature

Improve notification system for shift changes

Feature

FAQ

What does Genesys Tempo do?

Genesys Tempo is a free mobile app designed for workforce management. It allows users to view their work schedules, track working hours, and manage time-off requests. The app also facilitates shift trading and provides notifications for schedule and request updates.

What are the key features of Genesys Tempo?

Key features include viewing your schedule, receiving notifications for schedule changes, tracking working hours, submitting time-off requests, and managing shift trades. You can also see available leave days and the status of your requests and trades.

Is Genesys Tempo free to use?

Yes, Genesys Tempo is a free workforce management mobile app. There are no costs associated with downloading or using its core features for schedule management, time-off requests, and shift trading.

Who is Genesys Tempo for?

This app is intended for employees who need a convenient way to manage their work schedules and related requests while on the go. It's particularly useful for those who need to stay organized with their daily work activities and communicate effectively with supervisors and colleagues.

How can I request time off using Genesys Tempo?

You can create in time-off requests directly within the app. Genesys Tempo will also notify you when the status of your request changes, such as when it is approved or denied. You can also see which days are available for leave and how your requests are prioritized.